Last modified by chatzies on 2025-11-27 11:35

From version 44.1
edited by ahenkel
on 2021-12-12 23:50
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edited by tabermah
on 2024-12-09 10:50
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Title
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1 -14. Serial Crystallography: CFEL TapeDrive
1 +08. Serial Crystallography: CFEL TapeDrive
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.ahenkel
1 +XWiki.tabermah
Content
... ... @@ -1,79 +1,32 @@
1 1  {{layout}}
2 2  {{layout-section ac:type="single"}}
3 3  {{layout-cell}}
4 -[[image:attach:TapeDrive_beschriftet-tile.jpg||height="250"]]
4 +[[image:attach:TapeDrive_beschriftet-tile.jpg||height="400"]]
5 5  
6 -\\
7 7  
8 -\\
7 +{{toc minLevel="2"/}}
9 9  
10 -\\
11 11  
12 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.1RevertfromCrystallographytoTapeDrive(P11staff/CFEL)"/}}**14.1 Revert from Crystallography to TapeDrive (P11 staff/CFEL)** ===
10 +----
13 13  
14 -* remove vortex
15 -* beamstop to out-position?
16 -* remove goniometer. The airbearing should be stopped (p11/servermotor/eh.1.01)
17 -* move cryojet out of the way, ramp the cryo up and shut it down. Close the compressed air to the shield flow. The biggest cable kinks and needs to be disconnected.
18 -* stop refill of the robot dewar and empty the dewar, warm up.
19 -* Disable backlight (unplug Festo connection). (% style="color: rgb(255,0,0);" %)//Is this still needed?//
20 -* (% style="color: rgb(0,0,0);" %)mount the 10 um diode and connect (via connector on the granite). This is connected to the leftmost Keithly (power up, check that settings are gain E06, Filter on, Rise time 1 ms. Keithly is connected to the oscilloscope and the delay generator, delay generator is connected to oscilloscope and detector, see diagram in P11 wiki. (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)//Insert here the setting for oscilloscope//(% style="color: rgb(0,0,0);" %)//. //Make sure to connect the multi-trigger to the back of the detector instead of the standard trigger, when starting to use the chopper (pull the thin ring with ‘grip’ area to detach). Cables are labeled. Make sure before using the chopper that the channels are enabled.
21 -* (% style="color: rgb(0,0,0);" %)move goniotower to X ~~ 17 000
12 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.1Samplecharacteristicsandpreparation"/}}**8.1 Sample characteristics and preparation** ==
22 22  
23 -(% style="color: rgb(0,0,0);" %)Mounting of the TapeDrive is done by the CFEL group. Electronics and control units are combined on a small shelf, that requires only one power and network plug-in. The shelf will be placed left-sided (looking upstream) to the detector tower. The ElveFlow and control laptop as well as several necessary consumables are placed on a cart, which is to be positioned on the right (looking upstream) against the robot platform. The CFEL chiller is placed on the right of the platform and connected to the TapeDrive GASnozzle.
14 +suspension of microcrystals, **at least** 200 µL with 20% crystal density (more is always better), size range: 2-30 µm, **tip:** bring some mother liquor for washing, filtering, diluting etc.
24 24  
25 -\\
26 -
27 -* adjust focus of the tape by moving X in goniometer tower until you see it in the overview camera. Final adjustment should be done when there is flow. Latest value is about 4500 in X and also 5000 in Z (higher soft limit changed from 2976,63 to 6000). (% style="color: rgb(255,0,0);" %)//Better to use the back illumination in the GUI to focus the tape - old instruction, not sure if this is the case. Back illumination is the external light source in the detector tower (the crystallography backlight should be disable for tapedrive).//
28 -* (% style="color: rgb(0,0,0);" %)Check the Minimum Detector Distance; the detector should not collide with the tapedrive while driven to 154 mm but it has to be verified. Also check that all cables and capillaries are taped away when the users start, so that nothing protrudes further than the tapedrive itself. Soft limit can be edited in eh.3.11 Atk panel.
29 -* (% style="color: rgb(0,0,0);" %)Reconfirm the alignment of the beamstop, once everything, including the nozzle, is in place. Modify config.ini for beamstop in- and out-position to both mach in (27 000). This way the beamstop will not be driven out when the hutch is opened, to avoid that the users forget to drive it in when restarting after entering the hutch.
30 -
31 -\\
32 -
33 -Prepare necessary controls for data collection:
34 -
35 -* ATK panels:
36 -** p11/simplon_filewriter/eh.01
37 -** p11/simplon_detector/eh.01
38 -*** count time = 0.0075
39 -*** trigger (**ints **if working without the chopper, # or triggers is 1, **exts** if with the chopper, # or triggers = number of images). Exts is also the standard trigger in normal crystallography. If GUI is used to take images (e.g. for beamstop alignment) the trigger mode will be forced by that and needs to be reverted manually for the users to continue.
40 -*** numer of images = 100 000
41 -*** number of images in container = 1000
42 -*** mode 16m/4M
43 -*** detector distance = 200 mm (usually)
44 -** p11/detectortower
45 -** p11/motor/eh.09
46 -* remote access to TapeDrive control laptop:
47 -** open terminal, execute command:          xfreerdp +clipboard /size:1920x1080 /u:Cfelusr /v:cfeld-pcx22611
48 - password: //written on control laptop
49 -//
50 -* Cameras:
51 -** haspp11ethcam1 → detector tower camera to monitor nozzle
52 -** haspp11ethcam4 →  goniometer camera to monitor tape from above
53 -* OnDa (on haspp11user04): 
54 -//This starts both GUIs (Frame Viewer & Crystallography GUI) and onda-monitor, the server component. The tool has a bunch of parameters which you can list with ./onda-runner.py —help.//\\
55 -** 16M mode →    cd /home/p11user/CfelSoft/202103_onda
56 - ./onda-runner.py onda-config/onda-config-Eiger16M.toml
57 -** 4M mode   →    cd /home/p11user/CfelSoft/202103_onda
58 - ./onda-runner.py onda-config/onda-config-Eiger4M.toml\\
59 -
60 -\\
61 -
62 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.2Samplecharacteristicsandpreparation"/}}**14.2 Sample characteristics and preparation** ===
63 -
64 -suspension of microcrystals, **at least** 200 µL with 20% crystal density(more is always better), size range: 2-30 µm, **tip:** bring some mother liquor for washing, filtering, diluting etc.
65 -
66 66  Preparation:
67 67  
68 -* filter through 30 µm cell filter (green) into Eppendorf or Falcon (original!) tube
18 +* filter through 30 µm cell filter (green) or 50 µm (yellow) into Eppendorf or Falcon (original!) tube
69 69  
70 70  [[image:attach:20211201_095534.jpg||height="250"]]
71 71  
72 -\\
73 73  
74 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.3ConnectingsampletoElveFlow,sampleexchange"/}}**14.3 Connecting sample to ElveFlow, sample exchange
75 -** ===
23 +----
76 76  
25 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.2ConnectingsampletoElveFlow,sampleexchange"/}}**8.2 Connecting sample to ElveFlow, sample exchange** ==
26 +
27 +*
28 +** ==
29 +
77 77  After filtration, screw the ElveFlow connector to your Eppendorf or Falcon tube. Make sure that the yellow-ish line goes to the bottom of your tube. You can adjust the length by unscrewing the blue fitting on top and pushing/pulling the yellow-ish line. **Don't forget to tigthen the blue fitting afterwards!**
78 78  
79 79  Be aware to which channel and nozzle line your sample is connected.
... ... @@ -88,44 +88,47 @@
88 88  
89 89  [[image:attach:20211201_095232.jpg||height="250"]][[image:attach:20211201_095205.jpg||height="250"]]
90 90  
91 -\\
92 92  
93 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.4TapeDriveoperation"/}}**14.4 TapeDrive operation
94 -** ===
45 +----
95 95  
96 -The TapeDrive is controlled through kamzik. To open kamzik, start the server. A terminal will open and shortly after a small window.
47 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.3TapeDriveoperation"/}}**8.3 TapeDrive operation** ==
48 +
49 +*
50 +** ==
51 +
52 +The TapeDrive is controlled through kamzik. To open kamzik, start the server. A terminal will open and shortly after a small window.
97 97  Now start the client. Same thing, a terminal will open, shortly after a small window.
98 98  
99 99  Click 'Devices' in the **client session** to open the control window.
100 100  [[image:attach:screen.PNG||height="250"]][[image:attach:server client.PNG||height="250"]]
101 101  
102 -**Tape**
58 +==== {{id name="14.SerialCrystallography:CFELTapeDrive-Tape"/}}**Tape** ====
103 103  
104 -* Click on the 'main tape' icon
60 +* Click the 'main tape' icon
105 105  * Change the velocity by typing anything from **0.3-3.0 mm/s**
106 106  * Common velocity is 1.0-1.5 mm/s
107 107  * kamzik displays the used tape in m and %. At 98% the tape will automatically stop since the rolls need to be exchanged at this point.
108 -\\
64 +
109 109  * [[image:attach:kamzik_tape.PNG||height="400"]]
110 110  
111 111  ==== {{id name="14.SerialCrystallography:CFELTapeDrive-Samplenozzle"/}}**Sample nozzle** ====
112 112  
113 -* Click an the 'nozzle' icon.
69 +* Click on the 'nozzle' icon.
114 114  * (((
115 115  The nozzle position can be adjusted in xyz by clicking on the arrows up and down. (Double arrow = 10 steps). Step size can be varied, 1mm steps are rather big and should be used carefully.
116 116  The absolute position is **not calibrated** and therefore changes after each restart of kamzik.
117 117  
118 118  
119 -(% style="color: rgb(255,0,0);" %)**!!! **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**During data collection make sure in which direction you are moving, do not move nozzle into beam**(% style="color: rgb(255,0,0);" %)** !!!**(%%)
75 +(% style="color:#ff0000" %)**!!! **(% style="color:#000000" %)**During data collection make sure in which direction you are moving, do not move nozzle into beam**(% style="color:#ff0000" %)** !!!**(%%)
120 120  \\Adjust the nozzle position by eye until it nearly touches the tape and roughly meets the X-ray interaction point. Then, move to the control hutch to use the on-axis microscope for fine adjustment. Move the nozzle tip to the beam position (red X) and write down the absolut nozzle position. From there move the nozzle in +x to your desired distance.Different distances combined with the tape speed result in several delay times for time-resolved experiments.
121 121  
122 122  (% class="wrapped" %)
123 123  |=(((
124 -\\
80 +
125 125  )))|=(((
126 126  direction
127 127  )))|=(((
128 -recommended step size
84 +recommended step size
129 129  for visual adjustment
130 130  )))|=(% colspan="1" %)(((
131 131  recommended step size
... ... @@ -160,8 +160,7 @@
160 160  be careful with -z, tape could be pushed out of focus
161 161  )))
162 162  
163 -**
164 -\\**
119 +
165 165  )))
166 166  * [[image:attach:kamzik_nozzle.PNG||height="400"]]
167 167  
... ... @@ -169,28 +169,23 @@
169 169  
170 170  * The chiller circulates fluid through the gas nozzle.
171 171  
172 -\\
173 -
174 174  ==== {{id name="14.SerialCrystallography:CFELTapeDrive-Gasnozzle"/}}**Gas nozzle** ====
175 175  
176 -\\
177 177  
178 178  ==== {{id name="14.SerialCrystallography:CFELTapeDrive-IRcamera"/}}**IR camera** ====
179 179  
180 -\\
181 181  
182 182  Once the hutch is interlocked, set remote control to the TapeDrive laptop by opening a terminal and executing the following command:
183 183  
184 184   xfreerdp +clipboard /size:1920x1080 /u:Cfelusr /v:cfeld-pcx22611
185 - password: //written on control laptop (changes every 6 months)
186 -//
136 + password: //written on control laptop (changes every 6 months)//
187 187  
188 -\\
189 189  
190 -\\
191 191  
192 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.5Taperollexchange"/}}**14.5 Tape roll exchange** ===
140 +----
193 193  
142 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.4Taperollexchange"/}}**8.4 Tape roll exchange** ==
143 +
194 194  The tape stops automatically at 98% used length, if you need to change the rolls for orther reasons, stop the tape (velocity = 0.0 mm/s).
195 195  
196 196  * Remove the (almost) empty feeder roll by pulling it upwards.
... ... @@ -198,7 +198,7 @@
198 198  * Get a new tape roll (bottom left on the cart). **Polypropylen 15 µm**
199 199  * Cut the first cm of the new tape roll, directly behind the black sticky part.
200 200  * Place new roll on roll holder and use sticky tape to attach the end of the old tape to the beginning of the new roll.
201 -* Open magnetic tape stabilizer on the **left side**. //!!!BEAMSTOP!!!//
151 +* Open magnetic tape stabilizer on the **left side**. (% style="color:#ff0000" %)//!!!BEAMSTOP!!!//
202 202  * Start the tape (3mm/s). Once the connetion side has arrived at the collector roll, stop the tape (0mm/s).
203 203  * Again, cut the tape directly behind the connection side. Replace the the old roll with the **empty **one. Old roll can be discarded.
204 204  * Attach new tape to the empty roll by using some sticky tape.
... ... @@ -205,32 +205,31 @@
205 205  * Close tape stabilizer.
206 206  * Reset tape counter in kamzik by clicking "<Call>" in "Main-Tape".
207 207  
208 -**[[image:attach:20211201_094101.jpg||height="250"]][[image:attach:20211201_094111.jpg||height="250"]][[image:attach:tape reset.PNG||height="250"]]
209 -**
158 +**[[image:attach:20211201_094101.jpg||height="250"]][[image:attach:20211201_094111.jpg||height="250"]][[image:attach:tape reset.PNG||height="250"]]**
210 210  
211 -\\
212 212  
213 -\\
214 214  
215 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-"/}}**
216 -** ===
162 +
217 217  {{/layout-cell}}
218 218  {{/layout-section}}
219 219  
220 220  {{layout-section ac:type="single"}}
221 221  {{layout-cell}}
222 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.7Chopper"/}}**14.7 Chopper** ===
168 +----
223 223  
170 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.5Chopper"/}}**8.5 Chopper** ==
171 +
224 224  start chopper gui from terminal:
225 225  
226 226  (% class="code" %)
227 227  (((
228 - cd /gpfs/local/shared/ChopperControl
176 + cd /gpfs/local/shared/ChopperControl          
229 229  )))
230 230  
231 231  (% class="code" %)
232 232  (((
233 233   python chopperControl.py
182 +\\
234 234  )))
235 235  {{/layout-cell}}
236 236  {{/layout-section}}
... ... @@ -243,86 +243,75 @@
243 243  {{layout-cell}}
244 244  **Chopper → no Chopper**
245 245  
246 -* decrease frequency by max. 10 Hz steps\\
195 +* decrease frequency by max. 10 Hz steps
247 247  ** click arrow down 10x, "Set", arrow down 10x, "Set", ....
248 248  * at frequency = 10 Hz, click "Stop"
249 -* set "Hole" to <none> (% style="color: rgb(255,0,0);" %)//Takes some minutes//
198 +* set "Hole" to <none> (% style="color:#ff0000" %)//Takes some minutes//
250 250  
251 -(% style="color: rgb(0,0,0);" %)**no Chopper → Chopper**
200 +(% style="color:#000000" %)**no Chopper → Chopper**
252 252  
253 -* (% style="color: rgb(0,0,0);" %)set "Hole" to <Inner hole (largest)> (% style="color: rgb(255,0,0);" %)//Takes some minutes//
254 -* (% style="color: rgb(0,0,0);" %)increase frequency by max. 10 Hz steps
255 -** (% style="color: rgb(0,0,0);" %)click arrow up 10x, "Set", arrow up 10x, "Set", .....
256 -* (% style="color: rgb(0,0,0);" %)//usually 133 Hz, results in exposure time of 3.7 ms//
202 +* (% style="color:#000000" %)set "Hole" to <Inner hole (largest)> (% style="color:#ff0000" %)//Takes some minutes//
203 +* (% style="color:#000000" %)increase frequency by max. 10 Hz steps
204 +** (% style="color:#000000" %)click arrow up 10x, "Set", arrow up 10x, "Set", .....
205 +* (% style="color:#000000" %)//usually 130 Hz, results in exposure time of 3.7 ms (technical exposure will always be 7.7 ms, since max. frame rate is 130 Hz//
257 257  {{/layout-cell}}
258 258  {{/layout-section}}
259 259  
260 260  {{layout-section ac:type="single"}}
261 261  {{layout-cell}}
262 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.8Datacollection"/}}**14.8 Data collection** ===
211 +----
263 263  
213 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.6Datacollection"/}}**8.6 Data collection** ==
214 +
264 264  Once the hutch is interlocked, set remote control to the TapeDrive laptop by opening a terminal and executing the following command:
265 265  
266 266  (% class="code" %)
267 267  (((
268 - xfreerdp +clipboard /size:1920x1080 /u:Cfelusr /v:cfeld-pcx22611
219 + xfreerdp +clipboard /size:1920x1080 /u:cfelusr /v:cfeld-tapetop
269 269   password: written on control laptop (changes every 6 months)
270 270  )))
271 271  
272 - //>>usually the terminal is open, just repeat previous command with arrow up, enter and type in the password//
223 + //>>usually the terminal is open, just repeat previous command with arrow up, enter and type in the password//
273 273  
274 -\\
275 -
276 -Click "Start" icon in kamzik.
277 -
278 -[[image:attach:kamzik_run-tile.jpg||height="400"]]
279 -
280 -----
225 +
281 281  {{/layout-cell}}
282 282  {{/layout-section}}
283 283  
284 -{{layout-section ac:type="two_equal"}}
229 +{{layout-section ac:type="two_left_sidebar"}}
285 285  {{layout-cell}}
286 286  **Check list:**
287 287  
288 -(% style="color: rgb(255,0,0);" %)//always after entering the hutch!//
233 +(% style="color:#ff0000" %)//always after entering the hutch!//
289 289  
290 -* Open BS1  (//CrystalControl)//
291 -* Put collimator in (//CrystalControl)//
292 -* Check beamstop position = 27 000 (//Atk panel p11/motor/eh.3.09)//
293 -* Open fast shutter (//CrystalControl)//
294 -* Check diode voltage ~~ 0.0 (//kamzik Run/Diode voltage)//
295 -* Close fast shutter (//CrystalControl)//
235 +(% style="color:#000000" %)Click "Run" icon in kamzik.
296 296  
297 -\\
237 +* Put detector distance 200 in //prepare_for_measurement (      )//
238 +* Click "<Call>" next to //prepare_for_measurement//
239 +This will:
240 +** drive the collimator in //IN// position
241 +** drive detector to 200 mm
298 298  
299 -**Set run parameters and go 🏃💥**
243 +* Open beam shutter BS1 in //CrystalControl //or// P11 XRayFeed //
300 300  
245 +//**Set run parameters and go 🏃💥**//
246 +
301 301  1. Set your desired No. of frames
302 -1. Match exposure time with chopper setting
248 +1. Enter the protein ID of your crystal sample
249 +1. Match exposure time with chopper setting or set desired exposure time
303 303  1. Check trigger setting and match to chopper setting
304 -1. Set detector distance to 200.0 mm, confirm with //enter// and click "<Call>" button next to it.
305 -1. To start the run, click "<Call>" next to //exposure time//
251 +no chopper → external triffer //off//
252 + chopper → external trigger// on//
253 +1. To start the run, click "<Call>" next to //start_run (exposure    )//
254 +{{/layout-cell}}
306 306  
307 -\\
308 -
309 -(% style="color: rgb(153,51,102);" %)**//Current bug~://**
310 -
311 -(% style="color: rgb(0,0,0);" %)You need to "Stop" run in kamzik manually after all images have been acquired. This moves the shield up and closes the fast shutter. Afterwards you can start a new run by clicking "<Call>".
312 -
313 -
314 -(% style="color: rgb(0,0,0);" %)Check progress in terminal with:
315 -
316 -(% class="code" %)
317 -(((
318 - cd /gpfs/current/raw/scan_frames
319 - watch "ls -lrt <run number>/ | tail"
320 -\\\\\\\\
321 -)))
256 +{{layout-cell}}
257 +[[image:attach:Kamzik_run(2).PNG]]
322 322  {{/layout-cell}}
259 +{{/layout-section}}
323 323  
261 +{{layout-section ac:type="single"}}
324 324  {{layout-cell}}
325 -(% class="wrapped relative-table" style="width: 100.0%;" %)
263 +(% class="relative-table wrapped" style="width:55.9569%" %)
326 326  |=(((
327 327  Parameter
328 328  )))|=(((
... ... @@ -333,7 +333,7 @@
333 333  |(((
334 334  Images number
335 335  )))|(((
336 -Set number of frames you want to collect
274 +number of frames you want to collect
337 337  )))|(% colspan="1" %)(((
338 338  usually 100k - 200k, but adjust according to hitrate
339 339  
... ... @@ -344,12 +344,9 @@
344 344  )))|(((
345 345  exposure time of Eiger
346 346  
347 -\\
285 +
348 348  )))|(% colspan="1" %)(((
349 -chopper at 133 Hz → 3.7 ms
350 -
351 -chopper at 66 Hz   → 7.7 ms
352 -
287 +with chopper         → opening time displayed in chopper GUI
353 353  no chopper            → 7.7 ms
354 354  
355 355  ----
... ... @@ -359,7 +359,7 @@
359 359  )))|(((
360 360  changes automatically
361 361  )))|(% colspan="1" %)(((
362 -\\
297 +
363 363  )))
364 364  |(% colspan="1" %)(((
365 365  Detector distance
... ... @@ -366,32 +366,49 @@
366 366  )))|(% colspan="1" %)(((
367 367  current detector postion readout
368 368  )))|(% colspan="1" %)(((
369 -\\
304 +
370 370  )))
371 371  |(% colspan="1" %)(((
372 -move_detector (distance)
307 +protein ID
373 373  )))|(% colspan="1" %)(((
374 -Set detector distance
309 +protein ID of crystal sample (see AMARCORD)
375 375  )))|(% colspan="1" %)(((
376 -200.0 mm   (% style="color: rgb(255,0,0);" %)confirm with //enter//, click "<Call>"
311 +
377 377  )))
378 -|(% colspan="1" %)(((
379 -Diode voltage
380 -)))|(% colspan="1" %)(((
381 -read out of diode
382 -)))|(% colspan="1" %)(((
383 -**~~ 0 !!! higher values indicate missaligned beam stop!!! 
384 -Call local contact
385 -**
386 -)))
313 +
314 +----
387 387  {{/layout-cell}}
388 388  {{/layout-section}}
389 389  
318 +{{layout-section ac:type="two_equal"}}
319 +{{layout-cell}}
320 +**After data collection/Before entering the exp. hutch:**
321 +
322 +1. Go to "Safety" in kamzik.
323 +1. Click "<Call>" next to //prepare_to_open_hutch. //This will automatically:
324 +11. Drive the collimator out
325 +11. Drive the detector back to 1500 mm
326 +1. Close beam shutter BS1 and break door interlock in //P11 XRayFeed //(monitor top left).
327 +
328 +[[image:attach:Screenshot from 2022-04-04 19-36-29.png]]
329 +{{/layout-cell}}
330 +
331 +{{layout-cell}}
332 +
333 +
334 +
335 +
336 +
337 +
338 +[[image:attach:safety_kamzik.PNG]]
339 +{{/layout-cell}}
340 +{{/layout-section}}
341 +
390 390  {{layout-section ac:type="single"}}
391 391  {{layout-cell}}
392 392  ----
393 393  
394 -=== {{id name="14.SerialCrystallography:CFELTapeDrive-14.9Troubleshooting"/}}14.9 Troubleshooting ===
346 +== {{id name="14.SerialCrystallography:CFELTapeDrive-14.7Troubleshooting"/}}**8.7 Troubleshooting** ==
395 395  
396 396  * (((
397 397  ==== {{id name="14.SerialCrystallography:CFELTapeDrive-Tapestopped"/}}Tape stopped ====
... ... @@ -400,8 +400,6 @@
400 400  * motor connected (icon green)?
401 401  )))
402 402  
403 -\\
404 -
405 405  * (((
406 406  ==== {{id name="14.SerialCrystallography:CFELTapeDrive-Nozzlemotorsarenotresponding"/}}Nozzle motors are not responding ====
407 407  
... ... @@ -410,8 +410,6 @@
410 410  * motor limits reached? → position displayed in red
411 411  )))
412 412  
413 -\\
414 -
415 415  * (((
416 416  ==== {{id name="14.SerialCrystallography:CFELTapeDrive-Sampleflowisnotrespondingtohigherpressure"/}}Sample flow is not responding to higher pressure ====
417 417  
... ... @@ -419,6 +419,43 @@
419 419  * Sample empty?
420 420  * Nozzle or lines clogged? → flush with water, change nozzle
421 421  )))
370 +
371 +* (((
372 +==== {{id name="14.SerialCrystallography:CFELTapeDrive-Simplonfilewriter/eigerstreamissues"/}}Simplon filewriter/eiger stream issues ====
373 +
374 +* First, restart kamzik (server+client) and see if this solves the issue
375 +* If not, restart the Simplon server (in Astor → haspp11exp03, right click on Simplon/EH.1 and restart)
376 +* (((
377 +If nothing works, kill the Simplon process and then start the server again:*
378 +
379 +(((
380 +(% class="code" %)
381 +(((
382 +ssh haspp11exp03
383 +)))
384 +)))
385 +
386 +* (((
387 +(% class="code" %)
388 +(((
389 +ps -ef | grep Simplon
390 +)))
391 +)))
392 +* (((
393 +(% class="code" %)
394 +(((
395 +kill -9 simplon_process_id
396 +)))
397 +)))
398 +)))
399 +* After the Simplon server is back up, close all kamzik windows and restart (first server, then client)
400 +)))
422 422  {{/layout-cell}}
423 423  {{/layout-section}}
403 +
404 +{{layout-section ac:type="single"}}
405 +{{layout-cell}}
406 +
407 +{{/layout-cell}}
408 +{{/layout-section}}
424 424  {{/layout}}
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