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Last modified by chatzies on 2025-11-27 11:30
From version 6.1
edited by hakanj
on 2022-03-28 14:47
Change comment: There is no comment for this version
To version 4.1
edited by tabermah
on 2022-03-24 11:10
Change comment: There is no comment for this version

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1 -XWiki.hakanj
1 +XWiki.tabermah
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11 11  (% style="color: rgb(51,51,51);text-decoration: none;" %)Annealing is working both remotely and on-site. Recently, the connected server needed a restart, to make the device functional again. Unfortunately, we did not know that there was a problem with the annealer, as it's rarely in use. It is very helpful if you report such problems to your local contact (e.g. via e-mail).
12 12  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**Robot:**(%%)
13 13  (% style="color: rgb(51,51,51);text-decoration: none;" %)Robot had gripper issues on second half of 2021; this has been resolved and the after a few difficulties at the start of the run 2022, the robot is now running stabile. If robot crashes in the middle of the night and users loose the beamtime, we can usually replace the time within a week.
14 -* (% style="color: rgb(51,51,51);text-decoration: none;" %)**Heatmap function in grid scans:**(%%)
15 -(% style="color: rgb(51,51,51);text-decoration: none;" %)Has been re-implemented after Eiger installation with scoring based on program Dozor.
16 16  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**X-ray centring:**(%%)
17 17  (% style="color: rgb(51,51,51);text-decoration: none;" %)Will be implemented within MXCuBE if the current hardware allows. Testing in second half of 2022.
18 18  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**Serial crystallography:**(%%)
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22 22  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**Data backup:**(%%)
23 23  (% style="color: rgb(51,51,51);text-decoration: none;" %)Do remember to backup your data at some point. The data are moved to tape after a time period after the beamtime and from where it can only be restored by asking separately. Even the tapes will not be saved forever.
24 24  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**Problems during the beamtime after on-call service:**(%%)
25 -(% style="color: rgb(51,51,51);text-decoration: none;" %)If you have urgent problems during your beamtime after the on-call shift has already finished or the LC for the next day has yet started, you can send an email to [[p11beamline@desy.de>>mailto:p11beamline@desy.de||shape="rect"]]. If anyone from the staff is available and able to help you, they will get back to you as soon as possible. If users loose their beamtime due to problems on the beamline, this can usually be replaced within a week.
23 +(% style="color: rgb(51,51,51);text-decoration: none;" %)If you have urgent problems during your beamtime after the on-call shift has already finished or the LC for the next day has yet started, you can send an email to [[p11beamline@desy.de>>mailto:p11beamline@desy.de||shape="rect"]]. If anyone from the staff is available and able to help you, they will get back to you as soon as possible. If users loose the beamtime due to problems on beamline, this can usually be replaced within a week.
26 26  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**Feedback:**(%%)
27 27  (% style="color: rgb(51,51,51);text-decoration: none;" %)Please do provide feedback of any malfunctions or non-urgent suggestions straight to your LC or through the Door feedback form. We are always trying to improve things and take user suggestions seriously in to account!
28 28  * (% style="color: rgb(51,51,51);text-decoration: none;" %)**Informing the user community of any changes at P11**:(%%)
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1 -252809556
1 +250156562
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1 -https://confluence.desy.de/spaces/11/pages/252809556/15. FAQ
1 +https://confluence.desy.de/spaces/11/pages/250156562/15. FAQ