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Changes for page Commercial Access

Last modified by chatzies on 2025-11-27 11:30
From version 2.1
edited by owendt
on 2023-03-22 17:00
Change comment: There is no comment for this version
To version 3.1
edited by owendt
on 2024-02-26 16:57
Change comment: There is no comment for this version

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5 5  
6 6  Please contact [[innovation@desy.de>>mailto:innovation@desy.de||shape="rect"]] if you need commercial access to P11. We are happy to provide information to you about the general conditions for commercial access to PETRA III, administrative and legal aspects, as well as pricing, quotations and measurement agreements. In case you need a non-disclosure agreement (NDA) prior to sending samples or discussing your requirements, we can provide our standard template or process yours. Please note, that we cannot begin preparing for the experiment until we have concluded on a measurement agreement.
7 7  
8 -For scientific questions, questions about technical parameters, etc., please refer to
8 +For scientific questions, questions about technical parameters, etc., please refer to the other sections of this wiki or
9 9  
10 10  [[https:~~/~~/photon-science.desy.de/facilities/petra_iii/beamlines/p11_bio_imaging_and_diffraction/index_eng.html>>url:https://photon-science.desy.de/facilities/petra_iii/beamlines/p11_bio_imaging_and_diffraction/index_eng.html||shape="rect"]]
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21 21  * Register at the DESY Online Office for Research with Photons (DOOR):
22 22  All the participants of the experiment (remote access or on-site, also if you only want to access the data for analysis) need to have a valid DOOR account. In case you don’t have a DOOR account yet, please go to [[https:~~/~~/door.desy.de>>url:https://door.desy.de||shape="rect"]] and register there.
23 23  * Setting up a measurement agreement:
24 -Before accessing commercial beamtime at PETRA a measurement agreement needs to be setup. Please refer to [[innovation@desy.de>>mailto:innovation@desy.de||shape="rect"]] to conclude on such an agreement. Together with the measurement agreement your beamtime project will be registered in our electronic user management and access system DOOR (the DESY Online Office for Research with Photons). You will receive a proposal ID that identifies your project. Within this procedure a project leader and a principle investigator (PI) are assigned to your project.
24 +Before accessing commercial beamtime at PETRA a measurement agreement needs to be setup. Please contact [[innovation@desy.de>>mailto:innovation@desy.de||shape="rect"]] to agree on such an agreement. Together with the measurement agreement your beamtime project will be registered in our electronic user management and access system DOOR (the DESY Online Office for Research with Photons) and you will receive a proposal ID that identifies your project. Within this procedure a project leader and a principle investigator (PI) are assigned to your project.
25 25  * Submission of experiment specification:
26 26  The next step after setting up the measurement agreement is to submit the experiment specifications in DOOR. The PI of a project is able to do this in his DOOR environment. Please refer to the section 'Proposals - Beamtime Applications - Experiment Specifications' and in this section to 'Submission of experiment specifications for additional proposal types at our facilities'. Please click on the link and follow the instructions there.
27 27  * Declaration of substances via DOOR:
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55 55  
56 56  **Accessing your Data:**
57 57  
58 -You can access your data via the Gamma portal at DESY. The Gamma Portal is a web portal for downloading and managing data taken at the PETRA III (see [[https:~~/~~/confluence.desy.de/display/ASAP3/The+Gamma+Portal>>doc:ASAP3.The Gamma Portal.WebHome||shape="rect"]]).**
59 -**
60 -
61 61  * Accessing your data via ftp:
62 -The access to your data via ftp is the default method at PETRA III. Any user with a DOOR account who is participant of the project can download the data via ftp. Please refer to [[https:~~/~~/confluence.desy.de/display/ASAP3/Accessing+beamtime+data+using+FTP>>doc:ASAP3.Accessing beamtime data using FTP.WebHome||shape="rect"]] and follow the instructions there.
59 +The access to your data via ftp is the default method at PETRA III. Any user with a DOOR account who is participant of the project can download the data via ftp. Please refer to [[https:~~/~~/confluence.desy.de/display/ASAP3/318587310.html>>doc:ASAP3.318587310\.html.WebHome||shape="rect"]] and follow the instructions there.
63 63  * Accessing your data via rsync over ssh or sftp:
64 -To access your data via rsync over ssh or sftp you need a network account at DESY in our Commercial namespace. Your DOOR credentials are not valid for this. If you want to obtain a commercial account, or in case you have any issues when logging in to the commercial account, please contact [[innovation@desy.de>>mailto:innovation@desy.de||shape="rect"]]. As soon as your commercial account has been activated please refer to [[https:~~/~~/confluence.desy.de/display/ASAP3/Accessing+beamtime+data+using+rsync+or+SFTP>>doc:ASAP3.Accessing beamtime data using rsync or SFTP.WebHome||shape="rect"]] and follow the instructions there.
65 -* Troubleshooting when accessing your data via rsync over ssh or sftp:
66 -Please check whether you are using the right credentials. This is the user name and password you received for your commercial account. The DOOR credentials do not work to download your data via rsync over ssh or sftp. In case you try to login several times with wrong credentials, the IP might be banned due to too many failed logins. Please contact your local contact or [[innovation@desy.de>>mailto:innovation@desy.de||shape="rect"]] if you are unable to log in with the credentials of your commercial account. Please also check the section 'Testing Access' at [[https:~~/~~/confluence.desy.de/display/ASAP3/Accessing+beamtime+data+using+rsync+or+SFTP>>doc:ASAP3.Accessing beamtime data using rsync or SFTP.WebHome||shape="rect"]].
61 +Unfortunately, we cannot offer rsync over ssh anymore. The reason for this is the new policy at DESY to access the DESY network only if a two-factor-authentificaiton is available. Unfortunately, this is not the case on our download servers.
62 +* Accessing your data via rclone:
63 +The tool rclone offers a similar functionality than rsync. It can be used in combination with your standard DOOR account. You don't need a two-factor-authentificaiton here. Please find a detailed instructions of how you can setup and use rclone at [[https:~~/~~/confluence.desy.de/display/ASAP3/318587310.htm>>doc:ASAP3.318587310\.html.WebHome||shape="rect"]]
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1 -349468766
1 +349468773
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1 -https://confluence.desy.de/spaces/11/pages/349468766/16. Commercial Access
1 +https://confluence.desy.de/spaces/11/pages/349468773/16. Commercial Access