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Wiki source code of 02. Remote Access

Version 12.5 by hakanj on 2025-07-08 15:54
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1 P11 offers remote data collections. The remote access is currently not available for serial crystallography or other non-standard experiments, e.g. those requiring temperature ramping or room temperature. Also new users (not having collected onsite before) can book the remote access and for all users we can advice over video conference.
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3 The remote session is operated from any internet browser through the Linux remote desktop //FastX//. No software pre-installation is needed. Users receive a direct link to the remote desktop to which they connect using their DOOR credentials.
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5 If more than one user per group is requesting remote access, all participants are kindly asked to connect/be present via conference call **at the start of the beamtime** for instructions from the local contact, including how to swap users during the session.
6
7 = 2.1. Prerequisites for Remote Access =
8
9 The guidelines for applying for Remote Access follow the guidelines of a regular beamtime:
10 Valid DOOR user account
11 Valid DOOR proposal
12 Valid DOOR safety trainings ("Basic instructions" and "Petra III")
13 **Samples [[shipped>>doc:11.Shipments.WebHome]] exclusively in [[Unipucks>>url:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e211120/e254458/e254463/e254464/Unipucks_eng.png]]**
14 Should alternative formats be necessary, please contact the beamline staff in advance.
15
16 == System Requirements ==
17
18 **Computer Screen/Monitor**
19 Minimum: FHD resolution (1920 x 1080 pixels)
20 Recommended: 2K resolution (2560 x 1440 pixels) and above
21 \\**Internet download bandwidth **
22 Minimum: 32 Mbit/s
23 Recommended: 50 Mbit/s and above
24
25 = 2.2. Registration for Remote Access =
26
27 If the above prerequisites are met, Remote Access can be activated when registering the users in DOOR as follows:
28 Please note that only the **Principal Investigator** is able to register the users for the experiment.
29 ~1. connect to your [[DOOR>>url:https://door.desy.de/]] account as a **General User**
30 2. click on **Register Participants**
31 3. click on **Register** (or Edit) for the Beamtime for which you want to request Remote Access
32
33 [[~[~[image:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306634/Remote_Registration_1-3_thumbnail_eng.jpg~]~]>>url:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306634/Remote_Registration_1-3_eng.jpg]]
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35 4. the Remote Access is associated with the DOOR user account. **DOOR credentials are needed for logging in to the Remote session: (% style="color:#e74c3c" %)choose the exact user(s)(%%)** who will use the Remote Access. Please note that user not register for remote access will not be able to access the remote session, however, users registered for remote can also do onsite experiments, provided that they participate to the onsite trai
36 5. once submitted P11 staff receive a confirmation via email and access is granted on the day of your beamtime
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38 [[~[~[image:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306638/Remote_Registration_4-5_thumbnail_eng.jpg~]~]>>url:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306638/Remote_Registration_4-5_eng.jpg]]
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40 Note that the local contact reserves the right to use **up to 0.5h of the official beamtime **to align the beam, prepare the beamline and load the samples into the Robot's dewar.
41
42 = 2.3. Starting the Remote Session =
43
44 Once granted the Remote Session is accessible through the DOOR account.
45 ~1. connect to your DOOR Account as a **"General User"**
46 2. click on **"start remote session"**
47
48 [[~[~[image:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306648/003_Start_Remote_session_thumbnail_eng.jpg~]~]>>url:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306648/003_Start_Remote_session_eng.jpg]]
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50 3. connect to the Remote Session using your **DOOR Credentials**
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52 [[~[~[image:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306652/004_Start_Remote_session_thumbnail_eng.jpg~]~]>>url:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306652/004_Start_Remote_session_eng.jpg]]
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54 4. enter your name
55 5. for a better view, use the **full screen mode** of your internet browser (Press F11)
56 6. in the same drop-down menu, take control of the session by **selecting your name**in the users list
57 7. **resize the window** of the remote session using the **⤢ button** in the drop-down menu at the top center of the remote session.
58 You can also use the **zoom out** option of the internet browser to adjust the remote session screen, then resize again with the **⤢ button**.
59
60 [[~[~[image:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306728/005_Start_Remote_session_thumbnail_eng.jpg~]~]>>url:https://photon-science.desy.de/sites/site_photonscience/content/e58/e176720/e177229/e179139/e205622/e306341/e306728/005_Start_Remote_session_eng.jpg]]
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62 8. start **CrystalControl** as well as **Firefox**. The latter gives you access to the **Sample's Camera** and the **Auto-Processing Results**
63 9. **closing the remote session** happens simply by closing the internet tab or browser and informing the local contact
64
65 = 2.4. Data Access, Processing and Transfer =
66
67 Details on data [[access>>doc:11.11\. Data processing.WebHome]], [[processing>>doc:11.11\. Data processing.WebHome]] and [[transfer>>doc:11.12\. Data Backup.WebHome]] can be found on the dedicated pages.