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Last modified by gellrich on 2026-02-19 12:45
From version 115.1
edited by knitteld
on 2019-02-05 08:58
Change comment: There is no comment for this version
To version 121.1
edited by gellrich
on 2019-04-09 18:16
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.knitteld
1 +XWiki.gellrich
Content
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11 11  * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
12 12  * [[doc:BI.Belle II Membership Management System.WebHome]]
13 13  
14 -(% style="color: rgb(255,0,0);" %)**Use the 'ctl-f' to search for your problem!**
14 +(% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
15 15  
16 16  
17 17  
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49 49  
50 50  {{confluence_layout-section ac:type="single"}}
51 51  {{confluence_layout-cell}}
52 -== {{id name="BelleIIRegistrationandAccountFAQ-Basics(Credentials,account,password)"/}}Basics (Credentials, account, password) ==
52 +== {{id name="BelleIIRegistrationandAccountFAQ-Basic"/}}Basic ==
53 53  
54 54  {{confluence_tip title="What are Belle II credentials?"}}
55 55  The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
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75 75  {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
76 76  No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
77 77  {{/confluence_tip}}
78 +
79 +{{confluence_tip title="How do I access the Belle II Indico?"}}
80 +The Belle II Indico [[indico.belle2.org>>url:https://confluence.desy.de||shape="rect"]] is operated at DESY. You can use your DESY credentials (account name / password) to log in.
81 +{{/confluence_tip}}
82 +
83 +{{confluence_tip title="What about the KEK Indico?"}}
84 +The KEK Indico system is managed completely independently.
85 +{{/confluence_tip}}
78 78  {{/confluence_layout-cell}}
79 79  {{/confluence_layout-section}}
80 80  
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88 88  {{confluence_layout-cell}}
89 89  == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
90 90  
91 -{{confluence_tip title="I need to contact the mailing lists manager / master?"}}
92 -Please use exclusively use __[[listmaster_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.
93 -//__
99 +{{confluence_tip title="I need to contact an expert?"}}
100 +See [[doc:BI.Belle II Support Contacts.WebHome]].
94 94  {{/confluence_tip}}
95 95  {{/confluence_layout-cell}}
96 96  {{/confluence_layout-section}}
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198 198  //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
199 199  {{/confluence_tip}}
200 200  
208 +{{confluence_tip title="My password expired and I got an temporary one?"}}
209 +My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
210 +//Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever. (% style="color: rgb(255,0,0);" %)**You need temporary password to log in AND as 'Old password' in the portal.**
211 +{{/confluence_tip}}
212 +
201 201  {{confluence_tip title="What about capital letters in account names and email addresses?"}}
202 202  In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
203 203  {{/confluence_tip}}
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215 215  {{/confluence_tip}}
216 216  
217 217  {{confluence_tip title="I want to change my password?"}}
218 -Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
230 +Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
219 219  
220 220  If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
221 221  {{/confluence_tip}}
222 222  
223 223  {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
224 -The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
236 +The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
225 225  {{/confluence_tip}}
226 226  
227 227  {{confluence_tip title="I lost my password?"}}
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264 264  {{confluence_layout-cell}}
265 265  == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddress"/}}Email Address ==
266 266  
267 -\\
268 -
269 269  {{confluence_tip title="Names and email addresses."}}
270 270  The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
271 271  {{/confluence_tip}}
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298 298  {{confluence_layout-cell}}
299 299  == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
300 300  
301 -\\
302 -
303 303  {{confluence_tip title="What are Grid certificates all about?"}}
304 304  Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
305 305  {{/confluence_tip}}
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394 394  
395 395  {{confluence_layout-section ac:type="single"}}
396 396  {{confluence_layout-cell}}
397 -== {{id name="BelleIIRegistrationandAccountFAQ-Others(Browsercertproblems,GIT/Stash,CAPTCHA)"/}}Others (Browser cert problems, GIT/Stash, CAPTCHA) ==
405 +== {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
398 398  
399 -\\
407 +{{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
408 +Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
409 +{{/confluence_tip}}
400 400  
401 401  {{confluence_tip title="My browser complains about connection / SSL problems?"}}
402 402  Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
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411 411  {{/confluence_tip}}
412 412  
413 413  {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
414 -You probably have typed in a **wrong password too often**. In this case the system requires you to solve a CAPTCHA to unlock your account again. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] where a '**captcha**' should be presented to you. If you are still logged in, **log out completely first **- otherwise you will not be able to see the CAPTCHA. Also make sure have **not stored an old password** in a script e.g. for git access!
424 +You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
415 415  
416 -Remember: Do NOT use your email address to log in, but your account name!
417 -
418 418  CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
419 419  {{/confluence_tip}}
420 420  {{/confluence_layout-cell}}
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430 430  {{confluence_layout-cell}}
431 431  == {{id name="BelleIIRegistrationandAccountFAQ-AnalysisFacility(NAF)"/}} Analysis Facility (NAF) ==
432 432  
433 -\\
434 -
435 435  {{confluence_tip title="Are there infos about the NAF?"}}
436 436  Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
437 437  //
Confluence.Code.ConfluencePageClass[0]
Id
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1 -120366443
1 +128352680
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/120366443/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/128352680/Belle II Registration and Account FAQ