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Last modified by gellrich on 2026-02-19 12:45
From version 118.1
edited by gellrich
on 2019-02-19 15:21
Change comment: There is no comment for this version
To version 121.1
edited by gellrich
on 2019-04-09 18:16
Change comment: There is no comment for this version

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55 55  The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
56 56  {{/confluence_tip}}
57 57  
58 -\\
59 -
60 60  {{confluence_tip title="I lost the password of my KEKCC account."}}
61 61  The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact (% style="color: rgb(0,51,102);" %)__[[takanori.hara_AT_kek.jp>>url:http://takanori.hara_AT_kek.jp||shape="rect"]]__(%%) . The B2CS is handled by __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ .__//
62 62  //__
... ... @@ -98,9 +98,8 @@
98 98  {{confluence_layout-cell}}
99 99  == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
100 100  
101 -{{confluence_tip title="I need to contact the mailing lists manager / master?"}}
102 -Please use exclusively use __[[listmaster_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.
103 -//__
99 +{{confluence_tip title="I need to contact an expert?"}}
100 +See [[doc:BI.Belle II Support Contacts.WebHome]].
104 104  {{/confluence_tip}}
105 105  {{/confluence_layout-cell}}
106 106  {{/confluence_layout-section}}
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208 208  //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
209 209  {{/confluence_tip}}
210 210  
208 +{{confluence_tip title="My password expired and I got an temporary one?"}}
209 +My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
210 +//Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever. (% style="color: rgb(255,0,0);" %)**You need temporary password to log in AND as 'Old password' in the portal.**
211 +{{/confluence_tip}}
212 +
211 211  {{confluence_tip title="What about capital letters in account names and email addresses?"}}
212 212  In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
213 213  {{/confluence_tip}}
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224 224  (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
225 225  {{/confluence_tip}}
226 226  
227 -\\
228 -
229 229  {{confluence_tip title="I want to change my password?"}}
230 230  Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
231 231  
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280 280  The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
281 281  {{/confluence_tip}}
282 282  
283 -\\
284 -
285 285  {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
286 286  The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
287 287  {{/confluence_tip}}
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290 290  The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
291 291  {{/confluence_tip}}
292 292  
293 -\\
294 -
295 295  {{confluence_tip title="What does PEM stand for?"}}
296 296  'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
297 297  {{/confluence_tip}}
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412 412  Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
413 413  {{/confluence_tip}}
414 414  
415 -\\
416 -
417 417  {{confluence_tip title="My browser complains about connection / SSL problems?"}}
418 418  Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
419 419  {{/confluence_tip}}
Confluence.Code.ConfluencePageClass[0]
Id
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1 -120375317
1 +128352680
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/120375317/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/128352680/Belle II Registration and Account FAQ