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Last modified by gellrich on 2026-02-19 12:45
From version 147.1
edited by gellrich
on 2020-02-12 16:13
Change comment: There is no comment for this version
To version 149.1
edited by gellrich
on 2020-02-17 17:00
Change comment: There is no comment for this version

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... ... @@ -6,9 +6,11 @@
6 6  
7 7  (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
8 8  
9 -Please do **NOT** use your email address!
9 +Your email address does **NOT** work!
10 10  
11 -For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ .
11 +Passwords must be renewed after 6 month. You will be informed by email well in advance.
12 +
13 +For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.
12 12  {{/info}}
13 13  
14 14  {{info}}
... ... @@ -78,7 +78,7 @@
78 78  == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
79 79  
80 80  {{confluence_tip title="What are Belle II credentials?"}}
81 -The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
83 +The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
82 82  {{/confluence_tip}}
83 83  
84 84  {{confluence_tip title="I lost the password of my KEKCC account."}}
... ... @@ -175,7 +175,7 @@
175 175  {{/confluence_tip}}
176 176  
177 177  {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
178 -Account and password are the ones you typed into the form at registration time.
180 +The account is the one you typed into the form at registration time (not an email address!). The initial password is was set by the system and shown in the form. Please remember it!
179 179  {{/confluence_tip}}
180 180  
181 181  {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
... ... @@ -208,7 +208,7 @@
208 208  {{/confluence_tip}}
209 209  
210 210  {{confluence_tip title="I have login problems to the collaborative services!"}}
211 -You need your DESY credentials (account_name / password). An email adress does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
213 +You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
212 212  {{/confluence_tip}}
213 213  {{/confluence_layout-cell}}
214 214  {{/confluence_layout-section}}
... ... @@ -224,7 +224,7 @@
224 224  == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
225 225  
226 226  {{confluence_tip title="Which Indico can be access?"}}
227 -The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account/password does not work there!**
229 +The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
228 228  {{/confluence_tip}}
229 229  
230 230  {{confluence_tip title="What about the KEK Indico?"}}
... ... @@ -277,10 +277,22 @@
277 277  {{/confluence_tip}}
278 278  
279 279  {{confluence_tip title="I forgot my password?"}}
280 -In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
282 +In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//
281 281  //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
282 282  {{/confluence_tip}}
283 283  
286 +{{confluence_tip title="I lost my password?"}}
287 +If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
288 +{{/confluence_tip}}
289 +
290 +\\
291 +
292 +{{confluence_tip title="Email from the DESY registry that account expires?"}}
293 +(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
294 +{{/confluence_tip}}
295 +
296 +\\
297 +
284 284  {{confluence_tip title="My password expired and I got an temporary one?"}}
285 285  My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
286 286  //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
... ... @@ -288,6 +288,8 @@
288 288  (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
289 289  {{/confluence_tip}}
290 290  
305 +\\
306 +
291 291  {{confluence_tip title="What about capital letters in account names and email addresses?"}}
292 292  In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
293 293  {{/confluence_tip}}
... ... @@ -314,10 +314,6 @@
314 314  The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
315 315  {{/confluence_tip}}
316 316  
317 -{{confluence_tip title="I lost my password?"}}
318 -If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
319 -{{/confluence_tip}}
320 -
321 321  {{confluence_tip title="Which resources can I use by default?"}}
322 322  See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
323 323  {{/confluence_tip}}
... ... @@ -337,10 +337,6 @@
337 337  {{confluence_tip title="Renewing / changing password?"}}
338 338  The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
339 339  {{/confluence_tip}}
340 -
341 -{{confluence_tip title="Email from the DESY registry that account expires?"}}
342 -(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
343 -{{/confluence_tip}}
344 344  {{/confluence_layout-cell}}
345 345  {{/confluence_layout-section}}
346 346  
Confluence.Code.ConfluencePageClass[0]
Id
... ... @@ -1,1 +1,1 @@
1 -156209901
1 +156844023
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/156209901/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/156844023/Belle II Registration and Account FAQ