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Last modified by gellrich on 2026-02-19 12:45
From version 148.1
edited by gellrich
on 2020-02-17 14:29
Change comment: There is no comment for this version
To version 149.1
edited by gellrich
on 2020-02-17 17:00
Change comment: There is no comment for this version

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... ... @@ -6,11 +6,11 @@
6 6  
7 7  (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
8 8  
9 -Please do **NOT** use your email address!
9 +Your email address does **NOT** work!
10 10  
11 11  Passwords must be renewed after 6 month. You will be informed by email well in advance.
12 12  
13 -For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ .
13 +For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.
14 14  {{/info}}
15 15  
16 16  {{info}}
... ... @@ -279,10 +279,22 @@
279 279  {{/confluence_tip}}
280 280  
281 281  {{confluence_tip title="I forgot my password?"}}
282 -In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
282 +In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//
283 283  //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
284 284  {{/confluence_tip}}
285 285  
286 +{{confluence_tip title="I lost my password?"}}
287 +If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
288 +{{/confluence_tip}}
289 +
290 +\\
291 +
292 +{{confluence_tip title="Email from the DESY registry that account expires?"}}
293 +(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
294 +{{/confluence_tip}}
295 +
296 +\\
297 +
286 286  {{confluence_tip title="My password expired and I got an temporary one?"}}
287 287  My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
288 288  //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
... ... @@ -290,6 +290,8 @@
290 290  (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
291 291  {{/confluence_tip}}
292 292  
305 +\\
306 +
293 293  {{confluence_tip title="What about capital letters in account names and email addresses?"}}
294 294  In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
295 295  {{/confluence_tip}}
... ... @@ -316,10 +316,6 @@
316 316  The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
317 317  {{/confluence_tip}}
318 318  
319 -{{confluence_tip title="I lost my password?"}}
320 -If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
321 -{{/confluence_tip}}
322 -
323 323  {{confluence_tip title="Which resources can I use by default?"}}
324 324  See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
325 325  {{/confluence_tip}}
... ... @@ -339,10 +339,6 @@
339 339  {{confluence_tip title="Renewing / changing password?"}}
340 340  The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
341 341  {{/confluence_tip}}
342 -
343 -{{confluence_tip title="Email from the DESY registry that account expires?"}}
344 -(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
345 -{{/confluence_tip}}
346 346  {{/confluence_layout-cell}}
347 347  {{/confluence_layout-section}}
348 348  
Confluence.Code.ConfluencePageClass[0]
Id
... ... @@ -1,1 +1,1 @@
1 -156210260
1 +156844023
URL
... ... @@ -1,1 +1,1 @@
1 -https://confluence.desy.de/wiki/spaces/BI/pages/156210260/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/156844023/Belle II Registration and Account FAQ