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Last modified by gellrich on 2026-02-19 12:45
From version 148.1
edited by gellrich
on 2020-02-17 14:29
Change comment: There is no comment for this version
To version 155.1
edited by gellrich
on 2020-06-23 11:13
Change comment: There is no comment for this version

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... ... @@ -2,15 +2,21 @@
2 2  {{confluence_layout-section ac:type="two_equal"}}
3 3  {{confluence_layout-cell}}
4 4  {{info}}
5 +(% style="color: rgb(255,0,0);" %)**Test**(%%) your account_name / password by trying to login to
6 +
7 +<account_name>@bastion.desy.de .
8 +{{/info}}
9 +
10 +{{info}}
5 5  The Belle II Collaborative Services are accessible with **DESY credentials** which consist of
6 6  
7 7  (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
8 8  
9 -Please do **NOT** use your email address!
15 +Your email address does **NOT** work!
10 10  
11 11  Passwords must be renewed after 6 month. You will be informed by email well in advance.
12 12  
13 -For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ .
19 +For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.
14 14  {{/info}}
15 15  
16 16  {{info}}
... ... @@ -156,6 +156,10 @@
156 156  If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
157 157  {{/confluence_tip}}
158 158  
165 +{{confluence_tip title="How do I reactivate my membership and account?"}}
166 +If you have been a Belle II member you still have a record in the B2MMS and an account in the DESY registry. If expired both can be reactivated. Please **do not request new** ones but ask your IR to reactivate your membership. Your account will then be activated automatically. Give half a working day for expired accounts.
167 +{{/confluence_tip}}
168 +
159 159  {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
160 160  The date until you are a Belle II author is maintained in the B2MMS. After your membership expired your account will be valid until Authorship End Date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]] only. In case of problems contact the helpdesk.
161 161  {{/confluence_tip}}
... ... @@ -245,12 +245,10 @@
245 245  {{confluence_layout-cell}}
246 246  == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
247 247  
248 -{{info title="I am working at / employed by DESY?"}}
258 +{{confluence_tip title="I am working at / employed by DESY?"}}
249 249  People who work at or/and are **employed by DESY** must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
250 -{{/info}}
260 +{{/confluence_tip}}
251 251  
252 -\\
253 -
254 254  {{confluence_tip title="What is an account?"}}
255 255  Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
256 256  {{/confluence_tip}}
... ... @@ -263,9 +263,9 @@
263 263  Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
264 264  {{/confluence_tip}}
265 265  
266 -{{info title="How long is my recent password valid?"}}
274 +{{confluence_tip title="How long is my recent password valid?"}}
267 267  Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
268 -{{/info}}
276 +{{/confluence_tip}}
269 269  
270 270  {{confluence_tip title="When does my password expire?"}}
271 271  Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
... ... @@ -279,10 +279,22 @@
279 279  {{/confluence_tip}}
280 280  
281 281  {{confluence_tip title="I forgot my password?"}}
282 -In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
290 +In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//
283 283  //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
284 284  {{/confluence_tip}}
285 285  
294 +{{confluence_tip title="I lost my password?"}}
295 +If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
296 +{{/confluence_tip}}
297 +
298 +\\
299 +
300 +{{confluence_tip title="Email from the DESY registry that account expires?"}}
301 +(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
302 +{{/confluence_tip}}
303 +
304 +\\
305 +
286 286  {{confluence_tip title="My password expired and I got an temporary one?"}}
287 287  My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
288 288  //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
... ... @@ -290,6 +290,8 @@
290 290  (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
291 291  {{/confluence_tip}}
292 292  
313 +\\
314 +
293 293  {{confluence_tip title="What about capital letters in account names and email addresses?"}}
294 294  In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
295 295  {{/confluence_tip}}
... ... @@ -309,7 +309,9 @@
309 309  {{confluence_tip title="I want to change my password?"}}
310 310  Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
311 311  
312 -If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
334 +If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails e.g. due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
335 +
336 +We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
313 313  {{/confluence_tip}}
314 314  
315 315  {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
... ... @@ -316,10 +316,6 @@
316 316  The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
317 317  {{/confluence_tip}}
318 318  
319 -{{confluence_tip title="I lost my password?"}}
320 -If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
321 -{{/confluence_tip}}
322 -
323 323  {{confluence_tip title="Which resources can I use by default?"}}
324 324  See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
325 325  {{/confluence_tip}}
... ... @@ -340,8 +340,8 @@
340 340  The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
341 341  {{/confluence_tip}}
342 342  
343 -{{confluence_tip title="Email from the DESY registry that account expires?"}}
344 -(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
363 +{{confluence_tip title="I have problems with the portal https://password.desy.de ."}}
364 +Please use exclusively [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial,  temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.
345 345  {{/confluence_tip}}
346 346  {{/confluence_layout-cell}}
347 347  {{/confluence_layout-section}}
Confluence.Code.ConfluencePageClass[0]
Id
... ... @@ -1,1 +1,1 @@
1 -156210260
1 +175926942
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/156210260/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/175926942/Belle II Registration and Account FAQ