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Last modified by gellrich on 2026-02-19 12:45
From version 150.1
edited by gellrich
on 2020-03-05 11:11
Change comment: There is no comment for this version
To version 147.1
edited by gellrich
on 2020-02-12 16:13
Change comment: There is no comment for this version

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... ... @@ -6,11 +6,9 @@
6 6  
7 7  (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
8 8  
9 -Your email address does **NOT** work!
9 +Please do **NOT** use your email address!
10 10  
11 -Passwords must be renewed after 6 month. You will be informed by email well in advance.
12 -
13 -For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.
11 +For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ .
14 14  {{/info}}
15 15  
16 16  {{info}}
... ... @@ -80,7 +80,7 @@
80 80  == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
81 81  
82 82  {{confluence_tip title="What are Belle II credentials?"}}
83 -The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
81 +The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
84 84  {{/confluence_tip}}
85 85  
86 86  {{confluence_tip title="I lost the password of my KEKCC account."}}
... ... @@ -177,7 +177,7 @@
177 177  {{/confluence_tip}}
178 178  
179 179  {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
180 -The account is the one you typed into the form at registration time (not an email address!). The initial password is was set by the system and shown in the form. Please remember it!
178 +Account and password are the ones you typed into the form at registration time.
181 181  {{/confluence_tip}}
182 182  
183 183  {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
... ... @@ -210,7 +210,7 @@
210 210  {{/confluence_tip}}
211 211  
212 212  {{confluence_tip title="I have login problems to the collaborative services!"}}
213 -You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
211 +You need your DESY credentials (account_name / password). An email adress does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
214 214  {{/confluence_tip}}
215 215  {{/confluence_layout-cell}}
216 216  {{/confluence_layout-section}}
... ... @@ -226,7 +226,7 @@
226 226  == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
227 227  
228 228  {{confluence_tip title="Which Indico can be access?"}}
229 -The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
227 +The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account/password does not work there!**
230 230  {{/confluence_tip}}
231 231  
232 232  {{confluence_tip title="What about the KEK Indico?"}}
... ... @@ -279,22 +279,10 @@
279 279  {{/confluence_tip}}
280 280  
281 281  {{confluence_tip title="I forgot my password?"}}
282 -In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//
280 +In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
283 283  //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
284 284  {{/confluence_tip}}
285 285  
286 -{{confluence_tip title="I lost my password?"}}
287 -If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
288 -{{/confluence_tip}}
289 -
290 -\\
291 -
292 -{{confluence_tip title="Email from the DESY registry that account expires?"}}
293 -(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
294 -{{/confluence_tip}}
295 -
296 -\\
297 -
298 298  {{confluence_tip title="My password expired and I got an temporary one?"}}
299 299  My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
300 300  //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
... ... @@ -302,8 +302,6 @@
302 302  (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
303 303  {{/confluence_tip}}
304 304  
305 -\\
306 -
307 307  {{confluence_tip title="What about capital letters in account names and email addresses?"}}
308 308  In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
309 309  {{/confluence_tip}}
... ... @@ -323,9 +323,7 @@
323 323  {{confluence_tip title="I want to change my password?"}}
324 324  Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
325 325  
326 -If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails e.g. due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
327 -
328 -We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
310 +If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
329 329  {{/confluence_tip}}
330 330  
331 331  {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
... ... @@ -332,6 +332,10 @@
332 332  The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
333 333  {{/confluence_tip}}
334 334  
317 +{{confluence_tip title="I lost my password?"}}
318 +If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
319 +{{/confluence_tip}}
320 +
335 335  {{confluence_tip title="Which resources can I use by default?"}}
336 336  See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
337 337  {{/confluence_tip}}
... ... @@ -351,6 +351,10 @@
351 351  {{confluence_tip title="Renewing / changing password?"}}
352 352  The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
353 353  {{/confluence_tip}}
340 +
341 +{{confluence_tip title="Email from the DESY registry that account expires?"}}
342 +(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
343 +{{/confluence_tip}}
354 354  {{/confluence_layout-cell}}
355 355  {{/confluence_layout-section}}
356 356  
Confluence.Code.ConfluencePageClass[0]
Id
... ... @@ -1,1 +1,1 @@
1 -161728399
1 +156209901
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/161728399/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/156209901/Belle II Registration and Account FAQ