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Last modified by gellrich on 2026-02-19 12:45
From version 171.1
edited by gellrich
on 2022-05-02 11:22
Change comment: There is no comment for this version
To version 173.1
edited by gellrich
on 2022-06-17 11:31
Change comment: There is no comment for this version

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16 16  
17 17  Passwords must be **renewed** after 6 month. You will be informed by email well in advance. Please **don't ignore** this!
18 18  
19 -For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address and add your **account_name**!
19 +For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address and add your **account_name**! The reset might take a **few work days**.
20 20  
21 21  Resetting a lost password might take some time. Better don't rely on this. Consider to use a **password safe** to avoid loosing the password.
22 22  
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311 311  
312 312  \\
313 313  
314 -{{confluence_tip title="My password expired and I got an temporary one?"}}
315 -My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
314 +{{confluence_tip title="My password expired and I got a temporary one?"}}
315 +My password expired and I got a temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
316 316  //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
317 317  
318 318  (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
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Id
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1 -254716988
1 +266687694
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/254716988/Belle II Registration and Account FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/266687694/Belle II Registration and Account FAQ