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Last modified by gellrich on 2026-02-19 12:45
From version 186.1
edited by gellrich
on 2023-05-23 11:23
Change comment: There is no comment for this version
To version 188.1
edited by gellrich
on 2024-03-28 12:28
Change comment: There is no comment for this version

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1 1  {{confluence_layout}}
2 2  {{confluence_layout-section ac:type="two_equal"}}
3 3  {{confluence_layout-cell}}
4 +[[image:attach:belle2-logo-little.png||thumbnail="true" height="78"]]
5 +{{/confluence_layout-cell}}
6 +
7 +{{confluence_layout-cell}}
8 +\\
9 +{{/confluence_layout-cell}}
10 +{{/confluence_layout-section}}
11 +
12 +{{confluence_layout-section ac:type="two_equal"}}
13 +{{confluence_layout-cell}}
4 4  {{info}}
5 5  (% style="color: rgb(255,0,0);" %)**Test**(%%) your account_name / password by trying to login to
6 6  
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103 103  {{/confluence_tip}}
104 104  
105 105  {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
106 -No, the DESY and the KEK registries are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
116 +No, the DESY and the KEK registries are completely independent. Please refer to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
107 107  {{/confluence_tip}}
108 108  
109 109  {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
110 -No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
120 +No, you request Belle II membership via [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
111 111  {{/confluence_tip}}
112 112  
113 113  {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
114 -No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
124 +No, you request Belle II membership via [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
115 115  {{/confluence_tip}}
116 116  
117 117  {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
118 -No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
128 +No, the KEK and the DESY registry are completely independent. Please refer to [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]] to request a KEK account.
119 119  {{/confluence_tip}}
120 120  
121 121  {{confluence_tip title="Validity lifetime of accounts?"}}
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151 151  == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
152 152  
153 153  {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
154 -Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register!
164 +Please refer to the page [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]]. You need to register!
155 155  {{/confluence_tip}}
156 156  
157 157  {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
158 -If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
168 +If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
159 159  {{/confluence_tip}}
160 160  
161 161  {{confluence_tip title="Who is the representative of my institution (IR)?"}}
162 -Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
172 +Please ask your colleagues. We might also help you by email at __b2-helpdesk_AT_belle2_DOT_org__.
163 163  {{/confluence_tip}}
164 164  
165 165  {{confluence_tip title="How long does it take to get a Belle II membership?"}}
... ... @@ -179,7 +179,7 @@
179 179  {{/confluence_tip}}
180 180  
181 181  {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
182 -The date until you are a Belle II author is maintained in the B2MMS (**Authorship End Date**). After your membership expired your account can be made be valid until that date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]]. See [[doc:BI.Belle II Authorship.WebHome]] and contact  contact the Belle II helpdesk.
192 +The date until you are a Belle II author is maintained in the B2MMS (**Authorship End Date**). After your membership expired your account can be made be valid until that date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]]. See [[doc:BI.Belle II Authorship.WebHome]] and contact  contact the Belle II helpdesk at __b2-helpdesk_AT_belle2_DOT_org.__
183 183  {{/confluence_tip}}
184 184  
185 185  {{confluence_tip title="My membership category must cahnge as I will now work as a master, physicist -term limited, faculty/staff member."}}
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199 199  == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
200 200  
201 201  {{confluence_tip title="I can't find the links to the registration portals."}}
202 -Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
212 +Please check the section [[Belle II Registration Portal>>url:https://www.belle2.org/registration/||shape="rect"]].
203 203  {{/confluence_tip}}
204 204  
205 205  {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
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207 207  {{/confluence_tip}}
208 208  
209 209  {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
210 -The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
220 +The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ b2-helpdesk_AT_belle2_DOT_org__.__//
211 211  //__
212 212  {{/confluence_tip}}
213 213  
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252 252  == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
253 253  
254 254  {{confluence_tip title="Which Indico can be access?"}}
255 -The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
265 +The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more //Indico// instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
256 256  {{/confluence_tip}}
257 257  
258 258  {{confluence_tip title="What about the KEK Indico?"}}
... ... @@ -280,7 +280,7 @@
280 280  {{/confluence_tip}}
281 281  
282 282  {{confluence_tip title="I have a already a DESY account?"}}
283 -Belle II collaborators who have //already// **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
293 +Belle II collaborators who have //already// **DESY credentials** should contact __b2-helpdesk_AT_belle2_DOT_org__. The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
284 284  {{/confluence_tip}}
285 285  
286 286  {{confluence_tip title="How can I login to DESY?"}}
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317 317  \\
318 318  
319 319  {{confluence_tip title="My password expired and I got a temporary one?"}}
320 -My password expired and I got a temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
330 +My password expired and I got a temporary password from __b2-helpdesk_AT_belle2_DOT_org//.//__//
321 321  //Log in to [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
322 322  {{/confluence_tip}}
323 323  
... ... @@ -350,7 +350,7 @@
350 350  {{/confluence_tip}}
351 351  
352 352  {{confluence_tip title="What is my Belle II account at DESY good for?"}}
353 -The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki.
363 +The DESY Belle II credentials you got through the [[registration procedure>>url:https://www.belle2.org/registration/||shape="rect"]] can be used to access the **new** Belle II web pages and the new Confluence Wiki.
354 354  {{/confluence_tip}}
355 355  
356 356  {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
... ... @@ -358,7 +358,7 @@
358 358  {{/confluence_tip}}
359 359  
360 360  {{confluence_tip title="Do I have a DESY account?"}}
361 - If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
371 + If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact __b2-helpdesk_AT_belle2_DOT_org__. A new registration attempt via the portal would fail.
362 362  {{/confluence_tip}}
363 363  
364 364  {{confluence_tip title="Renewing / changing password?"}}
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388 388  {{confluence_tip title="I changed my email address?"}}
389 389  Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
390 390  
391 -**Note: Contact KEK to change your home email address connected to your KEK account. See [[doc:BI.Belle II Newcomers.WebHome]].**
401 +**Note: Contact KEK to change your home email address connected to your KEK account. See [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]].**
392 392  
393 393  **Note: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
394 394  {{/confluence_tip}}
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446 446  {{/confluence_tip}}
447 447  
448 448  {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
449 -Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
459 +Please go to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]] and scroll down.
450 450  {{/confluence_tip}}
451 451  
452 452  {{confluence_tip title="I have already a Grid user certifcate?"}}
453 -Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
463 +Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
454 454  {{/confluence_tip}}
455 455  
456 456  {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
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553 553  {{confluence_layout-cell}}
554 554  == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
555 555  
556 -{{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
557 -Please refer to [[doc:BI.Belle II Collaborative Services and Tools.JIRA Issue Tracker (deprecated).WebHome]] .
558 -{{/confluence_tip}}
559 -
560 560  {{confluence_tip title="My browser complains about connection / SSL problems?"}}
561 561  Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
562 562  {{/confluence_tip}}
... ... @@ -564,12 +564,6 @@
564 564  {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
565 565  In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
566 566  {{/confluence_tip}}
567 -
568 -{{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
569 -You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
570 -
571 -CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
572 -{{/confluence_tip}}
573 573  {{/confluence_layout-cell}}
574 574  {{/confluence_layout-section}}
575 575  
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609 609  {{/confluence_tip}}
610 610  
611 611  {{confluence_tip title="Are there infos about the NAF?"}}
612 -The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
612 +The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __b2-helpdesk_AT_belle2_DOT_org__.
613 613  {{/confluence_tip}}
614 614  
615 615  {{confluence_tip title="I need access to additional resouces?"}}
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