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Last modified by gellrich on 2026-02-19 12:45
From version 20.1
edited by gellrich
on 2016-05-12 12:44
Change comment: There is no comment for this version
To version 25.1
edited by gellrich
on 2016-05-13 10:12
Change comment: There is no comment for this version

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11 11  
12 12  {{confluence_layout-section ac:type="single"}}
13 13  {{confluence_layout-cell}}
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14 14  {{confluence_tip title="My question is not in here?"}}
15 15   If you want us to add another tip here, let us know via //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]] .//
16 16  {{/confluence_tip}}
17 17  
22 +{{confluence_tip title="What are Grid certificates all about?"}}
23 +Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] .
24 +{{/confluence_tip}}
25 +
26 +{{confluence_tip title="Why am I asked for my date and place of birth?"}}
27 +In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elasewhere according to the privacy rules.
28 +{{/confluence_tip}}
29 +
30 +{{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
31 + For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
32 +{{/confluence_tip}}
33 +
34 +{{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
35 +In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
36 +{{/confluence_tip}}
37 +
18 18  {{confluence_tip title="My browser complains about connection / SSL problems?"}}
19 -Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MACs working. From our experience there is usually someone in your group or institute who managed.//
20 -//
39 +Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MACs working. From our experience there is usually someone in your group or institute who managed.
21 21  {{/confluence_tip}}
22 22  
23 23  {{confluence_tip title="What is my Belle II account at DESY good for?"}}
Confluence.Code.ConfluencePageClass[0]
Id
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1 -34037867
1 +34039802
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/34037867/Belle II Registration FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/34039802/Belle II Registration FAQ