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Last modified by gellrich on 2026-02-19 12:45
From version 27.1
edited by gellrich
on 2016-05-17 11:18
Change comment: There is no comment for this version
To version 36.1
edited by gellrich
on 2016-06-28 16:06
Change comment: There is no comment for this version

Summary

Details

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Content
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1 1  {{confluence_layout}}
2 2  {{confluence_layout-section ac:type="two_equal"}}
3 3  {{confluence_layout-cell}}
4 -[[image:attach:BI.dCache Directory.WebHome@belle2-logo-little.png]]
4 +[[image:attach:BIAD.dCache Directory.WebHome@belle2-logo-little.png]]
5 5  {{/confluence_layout-cell}}
6 6  
7 7  {{confluence_layout-cell}}
... ... @@ -12,9 +12,29 @@
12 12  {{confluence_layout-section ac:type="single"}}
13 13  {{confluence_layout-cell}}
14 14  {{confluence_tip title="My question is not in here?"}}
15 - If you want us to add another tip here, let us know via //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]] .//
15 + If you want us to add another tip here, let us know via //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .//
16 16  {{/confluence_tip}}
17 17  
18 +{{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
19 +The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
20 +{{/confluence_tip}}
21 +
22 +{{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
23 +You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
24 +{{/confluence_tip}}
25 +
26 +{{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
27 +At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
28 +{{/confluence_tip}}
29 +
30 +{{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
31 +Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
32 +{{/confluence_tip}}
33 +
34 +{{confluence_tip title="What are Belle II credentials?"}}
35 +The Belle II credentials are your account and your password.
36 +{{/confluence_tip}}
37 +
18 18  {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
19 19  Please go to [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.WebHome]] and scroll down.
20 20  {{/confluence_tip}}
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24 24  {{/confluence_tip}}
25 25  
26 26  {{confluence_tip title="What are Grid certificates all about?"}}
27 -Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] .
47 +Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
28 28  {{/confluence_tip}}
29 29  
30 30  {{confluence_tip title="Why am I asked for my date and place of birth?"}}
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44 44  {{/confluence_tip}}
45 45  
46 46  {{confluence_tip title="What is my Belle II account at DESY good for?"}}
47 -The credentials (account + password) you got through the registration procedure can be used to access the **new** Belle II web pages and the new Wiki.
67 +The Belle II credentials (account + password) you got through the registration procedure can be used to access the **new** Belle II web pages and the new Wiki.
48 48  {{/confluence_tip}}
49 49  
50 50  {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
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56 56  {{/confluence_tip}}
57 57  
58 58  {{confluence_tip title="Do I have a DESY account?"}}
59 - If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]] //. A new registration attempt via the portal would fail.
79 + If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] //. A new registration attempt via the portal would fail.
60 60  {{/confluence_tip}}
61 61  
62 62  {{confluence_tip title="I have already a Grid user certifcate?"}}
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64 64  {{/confluence_tip}}
65 65  
66 66  {{confluence_tip title="I have a already a DESY account?"}}
67 -Belle II collaborators who have //already// a **DESY account** should contact //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]]// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
87 +Belle II collaborators who have //already// a **DESY account** should contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
68 68  {{/confluence_tip}}
69 69  
70 70  {{confluence_tip title="Is my Grid user certificate in the browser?"}}
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81 81  {{/confluence_tip}}
82 82  
83 83  {{confluence_tip title="I lost my password?"}}
84 -If your password got lost, please contact //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]]// .
104 +If your password got lost, please contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .
85 85  {{/confluence_tip}}
86 86  
87 87  {{confluence_tip title="Which resources can I use by default?"}}
Confluence.Code.ConfluencePageClass[0]
Id
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1 -34043389
1 +37487994
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/34043389/Belle II Registration FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/37487994/Belle II Registration FAQ