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Last modified by gellrich on 2026-02-19 12:45
From version 31.1
edited by gellrich
on 2016-05-25 12:47
Change comment: There is no comment for this version
To version 37.1
edited by gellrich
on 2016-07-27 10:49
Change comment: There is no comment for this version

Summary

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Content
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1 1  {{confluence_layout}}
2 2  {{confluence_layout-section ac:type="two_equal"}}
3 3  {{confluence_layout-cell}}
4 -[[image:attach:BI.dCache Directory.WebHome@belle2-logo-little.png]]
4 +[[image:attach:BIAD.dCache Directory.WebHome@belle2-logo-little.png]]
5 5  {{/confluence_layout-cell}}
6 6  
7 7  {{confluence_layout-cell}}
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12 12  {{confluence_layout-section ac:type="single"}}
13 13  {{confluence_layout-cell}}
14 14  {{confluence_tip title="My question is not in here?"}}
15 - If you want us to add another tip here, let us know via //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]] .//
15 + If you want us to add another tip here, let us know via //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .//
16 16  {{/confluence_tip}}
17 17  
18 +{{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
19 +Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
20 +//
21 +{{/confluence_tip}}
22 +
23 +{{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
24 +The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
25 +{{/confluence_tip}}
26 +
27 +{{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
28 +You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
29 +{{/confluence_tip}}
30 +
31 +{{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
32 +At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
33 +{{/confluence_tip}}
34 +
18 18  {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
19 19  Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
20 20  {{/confluence_tip}}
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64 64  {{/confluence_tip}}
65 65  
66 66  {{confluence_tip title="Do I have a DESY account?"}}
67 - If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]] //. A new registration attempt via the portal would fail.
84 + If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] //. A new registration attempt via the portal would fail.
68 68  {{/confluence_tip}}
69 69  
70 70  {{confluence_tip title="I have already a Grid user certifcate?"}}
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72 72  {{/confluence_tip}}
73 73  
74 74  {{confluence_tip title="I have a already a DESY account?"}}
75 -Belle II collaborators who have //already// a **DESY account** should contact //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]]// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
92 +Belle II collaborators who have //already// a **DESY account** should contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
76 76  {{/confluence_tip}}
77 77  
78 78  {{confluence_tip title="Is my Grid user certificate in the browser?"}}
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89 89  {{/confluence_tip}}
90 90  
91 91  {{confluence_tip title="I lost my password?"}}
92 -If your password got lost, please contact //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]]// .
109 +If your password got lost, please contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .
93 93  {{/confluence_tip}}
94 94  
95 95  {{confluence_tip title="Which resources can I use by default?"}}
Confluence.Code.ConfluencePageClass[0]
Id
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1 -35004473
1 +39322310
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/35004473/Belle II Registration FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/39322310/Belle II Registration FAQ