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Last modified by gellrich on 2026-02-19 12:45
From version 48.1
edited by gellrich
on 2016-12-28 11:43
Change comment: There is no comment for this version
To version 49.1
edited by gellrich
on 2017-06-09 10:18
Change comment: There is no comment for this version

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14 14  See also [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.Belle II Registration Trouble Shooting.WebHome]] .
15 15  
16 16  {{confluence_tip title="My question is not in here?"}}
17 - If you want us to add another tip here, let us know via //b2-registration-support_AT_belle2.org.//
17 + If you want us to add another tip here, let us know via //b2-helpdesk_AT_belle2.org.//
18 18  {{/confluence_tip}}
19 19  
20 +{{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
21 +The addresses are of the form 'first.middle.last_AT_desy.de' and 'first.middle.last_AT_belle2.org'. If you do not remember which first, middle and last name you specified, you could log into the DESY intranet to bastion.desy.de using youir credentials and check your ldap entry:
22 +
23 + bastion03: [~~] ldapsearch -x -LLL -h [[ldap.desy.de>>url:http://ldap.desy.de||shape="rect"]] -b 'ou=people,o=desy,c=de' sn=_your_last_name_
24 +{{/confluence_tip}}
25 +
20 20  {{confluence_tip title="Are there infos about the NAF?"}}
21 21  Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
22 22  //
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31 31  {{/confluence_tip}}
32 32  
33 33  {{confluence_tip title="I want to change my e-mail address?"}}
34 -Please send an e-mail to  //[[b2-registration-support_AT_belle2.org>>url:http://b2-registration-support_AT_belle2.org||shape="rect"]].//
40 +Please send an e-mail to  //b2-helpdesk_AT_belle2.org.//
35 35  {{/confluence_tip}}
36 36  
37 37  {{confluence_tip title="Renewing / changing password?"}}
... ... @@ -113,7 +113,7 @@
113 113  {{/confluence_tip}}
114 114  
115 115  {{confluence_tip title="Do I have a DESY account?"}}
116 - If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-registration-support_AT_belle2.org //. A new registration attempt via the portal would fail.
122 + If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-helpdesk_AT_belle2.org //. A new registration attempt via the portal would fail.
117 117  {{/confluence_tip}}
118 118  
119 119  {{confluence_tip title="I have already a Grid user certifcate?"}}
... ... @@ -121,7 +121,7 @@
121 121  {{/confluence_tip}}
122 122  
123 123  {{confluence_tip title="I have a already a DESY account?"}}
124 -Belle II collaborators who have //already// a **DESY account** should contact //b2-registration-support_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
130 +Belle II collaborators who have //already// a **DESY account** should contact //b2-helpdesk_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
125 125  {{/confluence_tip}}
126 126  
127 127  {{confluence_tip title="Is my Grid user certificate in the browser?"}}
... ... @@ -138,7 +138,7 @@
138 138  {{/confluence_tip}}
139 139  
140 140  {{confluence_tip title="I lost my password?"}}
141 -If your password got lost we reset it for you, please contact //b2-registration-support_AT_belle2.org//. **Do not register again!**
147 +If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again!**
142 142  {{/confluence_tip}}
143 143  
144 144  {{confluence_tip title="Which resources can I use by default?"}}
Confluence.Code.ConfluencePageClass[0]
Id
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1 -57088933
1 +57088993
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/57088933/Belle II Registration FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/57088993/Belle II Registration FAQ