Last modified by gellrich on 2026-02-19 12:45

From version 61.1
edited by gellrich
on 2017-10-06 13:28
Change comment: There is no comment for this version
To version 67.1
edited by gellrich
on 2017-11-14 15:23
Change comment: There is no comment for this version

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... ... @@ -17,12 +17,24 @@
17 17   If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
18 18  {{/confluence_tip}}
19 19  
20 +\\
21 +
22 +{{confluence_tip title="I forgot my password?"}}
23 +In case you can't remember your password, please write to __b2-helpdesk_AT_belle2.org//.//__//
24 +//An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
25 +{{/confluence_tip}}
26 +
27 +{{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
28 +The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ b2-helpdesk_AT_belle2.org__.__//
29 +//__
30 +{{/confluence_tip}}
31 +
20 20  {{confluence_tip title="Who is the representative of my institution (IR)?"}}
21 -Please ask your colleagues. We might also help you by e-mail at __b2-registration-suppport_AT_belle2.org__.
33 +Please ask your colleagues. We might also help you by e-mail at __b2-helpdesk_AT_belle2.org__.
22 22  {{/confluence_tip}}
23 23  
24 24  {{confluence_tip title="How long does it take to get a Belle II membership?"}}
25 -Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account/password). The entire process is usually finished within one workday but obviously depends on the availability of people.
37 +Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
26 26  {{/confluence_tip}}
27 27  
28 28  {{confluence_tip title="How long does it take to create my login credentials?"}}
... ... @@ -30,11 +30,11 @@
30 30  {{/confluence_tip}}
31 31  
32 32  {{confluence_tip title="How can I login to DESY?"}}
33 -Your credentials (account/password) are good to login to DESY by //ssh// to bastion.desy.de. You will see your AFS home dir at DESY (DESY.DE).
45 +Your credentials (account name / password) are good to login to DESY by //ssh// to bastion.desy.de. You will see your AFS home dir at DESY (DESY.DE).
34 34  {{/confluence_tip}}
35 35  
36 36  {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
37 -The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[doc:BI.Belle II E-mail Addresses.WebHome]] .
49 +The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] .
38 38  {{/confluence_tip}}
39 39  
40 40  {{confluence_tip title="Are there infos about the NAF?"}}
... ... @@ -55,11 +55,11 @@
55 55  {{/confluence_tip}}
56 56  
57 57  {{confluence_tip title="Renewing / changing password?"}}
58 -The account / password is valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] .
70 +The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
59 59  {{/confluence_tip}}
60 60  
61 61  {{confluence_tip title="Can I use my KEK account/passwords at DESY?"}}
62 -No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request a DESY account. Your DESY account is good for all Belle II collaborative services including the membership management system.
74 +No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
63 63  {{/confluence_tip}}
64 64  
65 65  {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
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85 85  {{/confluence_tip}}
86 86  
87 87  {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
88 -The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
100 +The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
89 89  {{/confluence_tip}}
90 90  
91 91  {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
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101 101  {{/confluence_tip}}
102 102  
103 103  {{confluence_tip title="What are Belle II credentials?"}}
104 -The Belle II credentials are your account and your password. The account / password is valid for **all** resources.
116 +The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
105 105  {{/confluence_tip}}
106 106  
107 107  {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
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133 133  {{/confluence_tip}}
134 134  
135 135  {{confluence_tip title="What is my Belle II account at DESY good for?"}}
136 -The DESY Belle II account you got through the registration procedure can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
148 +The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
137 137  {{/confluence_tip}}
138 138  
139 139  {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
140 -No, this is not necessary but you will be asked regularly to change your password. The account / password is valid for **all** resources.
152 +No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
141 141  {{/confluence_tip}}
142 142  
143 143  {{confluence_tip title="Do I have a DESY account?"}}
144 - If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-helpdesk_AT_belle2.org //. A new registration attempt via the portal would fail.
156 + If you were able to or are still able to login to //bastion.desy.de// , you got DESY credentials earlier which can be used for Belle II. Contact b2-helpdesk_AT_belle2.org . A new registration attempt via the portal would fail.
145 145  {{/confluence_tip}}
146 146  
147 147  {{confluence_tip title="I have already a Grid user certifcate?"}}
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149 149  {{/confluence_tip}}
150 150  
151 151  {{confluence_tip title="I have a already a DESY account?"}}
152 -Belle II collaborators who have //already// a **DESY account** should contact //b2-helpdesk_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
164 +Belle II collaborators who have //already// a **DESY credentials** should contact __//b2-helpdesk_AT_belle2.org//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
153 153  {{/confluence_tip}}
154 154  
155 155  {{confluence_tip title="Is my Grid user certificate in the browser?"}}
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158 158  {{/confluence_tip}}
159 159  
160 160  {{confluence_tip title="I want to change my password?"}}
161 -Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account / password is valid for **all** resources.
173 +Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
162 162  {{/confluence_tip}}
163 163  
164 164  {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
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166 166  {{/confluence_tip}}
167 167  
168 168  {{confluence_tip title="I lost my password?"}}
169 -If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again!**
181 +If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
170 170  {{/confluence_tip}}
171 171  
172 172  {{confluence_tip title="Which resources can I use by default?"}}
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182 182  {{/confluence_tip}}
183 183  
184 184  {{confluence_tip title="I lost the password of my Grid user certificate?"}}
185 - As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
197 + As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
186 186  {{/confluence_tip}}
187 187  
188 188  {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
Confluence.Code.ConfluencePageClass[0]
Id
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1 -75112154
1 +81972223
URL
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1 -https://confluence.desy.de/wiki/spaces/BI/pages/75112154/Belle II Registration FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/81972223/Belle II Registration FAQ