Skip to Content
Last modified by gellrich on 2026-02-19 12:45
From version 63.1
edited by gellrich
on 2017-10-11 15:48
Change comment: There is no comment for this version
To version 68.1
edited by gellrich
on 2018-01-16 10:08
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -17,6 +17,15 @@
17 17   If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
18 18  {{/confluence_tip}}
19 19  
20 +{{confluence_tip title="How do I change my email address in the collaboration email list?"}}
21 +The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
22 +{{/confluence_tip}}
23 +
24 +{{confluence_tip title="I forgot my password?"}}
25 +In case you can't remember your password, please write to __b2-helpdesk_AT_belle2.org//.//__//
26 +//An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
27 +{{/confluence_tip}}
28 +
20 20  {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
21 21  The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ b2-helpdesk_AT_belle2.org__.__//
22 22  //__
... ... @@ -23,11 +23,11 @@
23 23  {{/confluence_tip}}
24 24  
25 25  {{confluence_tip title="Who is the representative of my institution (IR)?"}}
26 -Please ask your colleagues. We might also help you by e-mail at __b2-helpdesk_AT_belle2.org__.
35 +Please ask your colleagues. We might also help you by email at __b2-helpdesk_AT_belle2.org__.
27 27  {{/confluence_tip}}
28 28  
29 29  {{confluence_tip title="How long does it take to get a Belle II membership?"}}
30 -Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account/password). The entire process is usually finished within one workday but obviously depends on the availability of people.
39 +Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
31 31  {{/confluence_tip}}
32 32  
33 33  {{confluence_tip title="How long does it take to create my login credentials?"}}
... ... @@ -35,11 +35,11 @@
35 35  {{/confluence_tip}}
36 36  
37 37  {{confluence_tip title="How can I login to DESY?"}}
38 -Your credentials (account/password) are good to login to DESY by //ssh// to bastion.desy.de. You will see your AFS home dir at DESY (DESY.DE).
47 +Your credentials (account name / password) are good to login to DESY by //ssh// to bastion.desy.de. You will see your AFS home dir at DESY (DESY.DE).
39 39  {{/confluence_tip}}
40 40  
41 41  {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
42 -The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[doc:BI.Belle II E-mail Addresses.WebHome]] .
51 +The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] .
43 43  {{/confluence_tip}}
44 44  
45 45  {{confluence_tip title="Are there infos about the NAF?"}}
... ... @@ -52,19 +52,19 @@
52 52  {{/confluence_tip}}
53 53  
54 54  {{confluence_tip title="What does PEM stand for?"}}
55 -'Privacy Enhanced Mail'. This is your 'real' personal e-mail address with your mailbox behind.
64 +'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
56 56  {{/confluence_tip}}
57 57  
58 58  {{confluence_tip title="I want to change my e-mail address?"}}
59 -Please send an e-mail to  __b2-helpdesk_AT_belle2.org__//.//
68 +Please send an email to  __b2-helpdesk_AT_belle2.org__//.//
60 60  {{/confluence_tip}}
61 61  
62 62  {{confluence_tip title="Renewing / changing password?"}}
63 -The account / password is valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] .
72 +The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
64 64  {{/confluence_tip}}
65 65  
66 66  {{confluence_tip title="Can I use my KEK account/passwords at DESY?"}}
67 -No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request a DESY account. Your DESY account is good for all Belle II collaborative services including the membership management system.
76 +No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
68 68  {{/confluence_tip}}
69 69  
70 70  {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
... ... @@ -90,11 +90,11 @@
90 90  {{/confluence_tip}}
91 91  
92 92  {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
93 -The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
102 +The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
94 94  {{/confluence_tip}}
95 95  
96 96  {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
97 -You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
106 +You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
98 98  {{/confluence_tip}}
99 99  
100 100  {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
... ... @@ -106,7 +106,7 @@
106 106  {{/confluence_tip}}
107 107  
108 108  {{confluence_tip title="What are Belle II credentials?"}}
109 -The Belle II credentials are your account and your password. The account / password is valid for **all** resources.
118 +The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
110 110  {{/confluence_tip}}
111 111  
112 112  {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
... ... @@ -138,15 +138,15 @@
138 138  {{/confluence_tip}}
139 139  
140 140  {{confluence_tip title="What is my Belle II account at DESY good for?"}}
141 -The DESY Belle II account you got through the registration procedure can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
150 +The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
142 142  {{/confluence_tip}}
143 143  
144 144  {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
145 -No, this is not necessary but you will be asked regularly to change your password. The account / password is valid for **all** resources.
154 +No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
146 146  {{/confluence_tip}}
147 147  
148 148  {{confluence_tip title="Do I have a DESY account?"}}
149 - If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-helpdesk_AT_belle2.org //. A new registration attempt via the portal would fail.
158 + If you were able to or are still able to login to //bastion.desy.de// , you got DESY credentials earlier which can be used for Belle II. Contact b2-helpdesk_AT_belle2.org . A new registration attempt via the portal would fail.
150 150  {{/confluence_tip}}
151 151  
152 152  {{confluence_tip title="I have already a Grid user certifcate?"}}
... ... @@ -154,7 +154,7 @@
154 154  {{/confluence_tip}}
155 155  
156 156  {{confluence_tip title="I have a already a DESY account?"}}
157 -Belle II collaborators who have //already// a **DESY account** should contact //b2-helpdesk_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
166 +Belle II collaborators who have //already// a **DESY credentials** should contact __//b2-helpdesk_AT_belle2.org//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
158 158  {{/confluence_tip}}
159 159  
160 160  {{confluence_tip title="Is my Grid user certificate in the browser?"}}
... ... @@ -163,7 +163,7 @@
163 163  {{/confluence_tip}}
164 164  
165 165  {{confluence_tip title="I want to change my password?"}}
166 -Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account / password is valid for **all** resources.
175 +Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
167 167  {{/confluence_tip}}
168 168  
169 169  {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
... ... @@ -171,7 +171,7 @@
171 171  {{/confluence_tip}}
172 172  
173 173  {{confluence_tip title="I lost my password?"}}
174 -If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again!**
183 +If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
175 175  {{/confluence_tip}}
176 176  
177 177  {{confluence_tip title="Which resources can I use by default?"}}
... ... @@ -187,7 +187,7 @@
187 187  {{/confluence_tip}}
188 188  
189 189  {{confluence_tip title="I lost the password of my Grid user certificate?"}}
190 - As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
199 + As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
191 191  {{/confluence_tip}}
192 192  
193 193  {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
Confluence.Code.ConfluencePageClass[0]
Id
... ... @@ -1,1 +1,1 @@
1 -77812494
1 +81972237
URL
... ... @@ -1,1 +1,1 @@
1 -https://confluence.desy.de/wiki/spaces/BI/pages/77812494/Belle II Registration FAQ
1 +https://confluence.desy.de/wiki/spaces/BI/pages/81972237/Belle II Registration FAQ