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Version 103.1 by gellrich on 2018-08-15 10:15
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gellrich 94.1 4 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
gellrich 83.1 5
gellrich 94.1 6 (% style="color: rgb(0,0,0);" %)Consider in particular:
gellrich 85.1 7
gellrich 83.1 8 * [[doc:BI.Belle II Newcomers.WebHome]]
9 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 10 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 11 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
12 * [[doc:BI.Belle II Membership Management System.WebHome]]
gellrich 94.1 13
gellrich 98.1 14 (% style="color: rgb(255,0,0);" %)**Use the 'ctl-f' to search for your problem!**
gellrich 103.1 15
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18 {{toc/}}
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20 \\
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gellrich 1.1 30 {{confluence_layout-section ac:type="single"}}
31 {{confluence_layout-cell}}
gellrich 103.1 32 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
33
gellrich 18.1 34 {{confluence_tip title="My question is not in here?"}}
gellrich 69.1 35 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
gellrich 18.1 36 {{/confluence_tip}}
gellrich 103.1 37
38 {{confluence_tip title="My question is not in here?"}}
39 If you want us to add another tip here, let us know via __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__
40 {{/confluence_tip}}
41
42 {{confluence_tip title="What are Belle II credentials?"}}
43 The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
44 {{/confluence_tip}}
45
46 \\
47
48 {{confluence_tip title="I lost the password of my KEKCC account."}}
49 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact (% style="color: rgb(0,51,102);" %)__[[takanori.hara_AT_kek.jp>>url:http://takanori.hara_AT_kek.jp||shape="rect"]]__(%%) . The B2CS is handled by __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ .__//
50 //__
51 {{/confluence_tip}}
52
53 {{confluence_tip title="Can I use my KEK account/passwords at DESY?"}}
54 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
55 {{/confluence_tip}}
56
57 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
58 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
59 {{/confluence_tip}}
60
61 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
62 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
63 {{/confluence_tip}}
64
65 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
66 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
67 {{/confluence_tip}}
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73 ----
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77 {{confluence_layout-section ac:type="single"}}
78 {{confluence_layout-cell}}
gellrich 103.1 79 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
80
81 \\
82
83 {{confluence_tip title="I need to contact the mailing lists manager / master?"}}
84 Please use exclusively use __[[listmaster_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.
85 //__
86 {{/confluence_tip}}
87 {{/confluence_layout-cell}}
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90 {{confluence_layout-section ac:type="single"}}
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92 ----
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96 {{confluence_layout-section ac:type="single"}}
97 {{confluence_layout-cell}}
98 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
99
100 \\
101
gellrich 73.1 102 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
103 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 104 {{/confluence_tip}}
105
gellrich 103.1 106 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
107 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 108 {{/confluence_tip}}
109
gellrich 103.1 110 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
111 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
gellrich 100.1 112 {{/confluence_tip}}
113
gellrich 103.1 114 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
115 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
116 {{/confluence_tip}}
117
118 {{confluence_tip title="Where is the Belle II members list?"}}
119 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
120 {{/confluence_tip}}
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131 {{confluence_layout-cell}}
132 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
133
134 \\
135
gellrich 102.1 136 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
137 Account and password are the ones you typed into the form at registration time.
138 {{/confluence_tip}}
139
gellrich 103.1 140 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
141 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
142 //__
gellrich 89.1 143 {{/confluence_tip}}
144
gellrich 103.1 145 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
146 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 147 {{/confluence_tip}}
148
gellrich 103.1 149 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
150 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 151 {{/confluence_tip}}
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163 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
164
165 \\
166
167 {{confluence_tip title="What is an account?"}}
168 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 169 {{/confluence_tip}}
170
gellrich 103.1 171 {{confluence_tip title="I have a already a DESY account?"}}
172 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 173 {{/confluence_tip}}
gellrich 65.1 174
gellrich 103.1 175 {{confluence_tip title="How can I login to DESY?"}}
176 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE).
177 {{/confluence_tip}}
178
gellrich 77.1 179 {{confluence_tip title="When does my password expire?"}}
180 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
181
182 bastion02: [~~] kinit      
183 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
184 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
185
186 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
187 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
188 {{/confluence_tip}}
189
gellrich 65.1 190 {{confluence_tip title="I forgot my password?"}}
gellrich 103.1 191 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 65.1 192 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
193 {{/confluence_tip}}
194
gellrich 103.1 195 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
196 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 197 {{/confluence_tip}}
198
gellrich 103.1 199 {{confluence_tip title="What are the DESY password requirements/rules?"}}
200 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 201 {{/confluence_tip}}
202
gellrich 103.1 203 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
204 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 205 {{/confluence_tip}}
206
gellrich 103.1 207 {{confluence_tip title="How long does it take to create my login credentials?"}}
208 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 209 {{/confluence_tip}}
210
gellrich 103.1 211 \\
gellrich 59.1 212
gellrich 103.1 213 {{confluence_tip title="I want to change my password?"}}
214 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 52.1 215 {{/confluence_tip}}
216
gellrich 103.1 217 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
218 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
gellrich 51.1 219 {{/confluence_tip}}
220
gellrich 103.1 221 {{confluence_tip title="I lost my password?"}}
222 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 49.1 223 {{/confluence_tip}}
224
gellrich 103.1 225 {{confluence_tip title="Which resources can I use by default?"}}
226 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 227 {{/confluence_tip}}
228
gellrich 103.1 229 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
230 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 47.1 231 {{/confluence_tip}}
232
gellrich 103.1 233 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
234 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 235 {{/confluence_tip}}
236
gellrich 103.1 237 {{confluence_tip title="Do I have a DESY account?"}}
238 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
gellrich 45.1 239 {{/confluence_tip}}
240
gellrich 42.1 241 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 242 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 243 {{/confluence_tip}}
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gellrich 40.1 252
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254 {{confluence_layout-cell}}
255 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddress"/}}Email Address ==
gellrich 60.1 256
gellrich 103.1 257 \\
gellrich 60.1 258
gellrich 103.1 259 {{confluence_tip title="Names and email addresses."}}
260 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
gellrich 60.1 261 {{/confluence_tip}}
262
gellrich 103.1 263 \\
gellrich 38.1 264
gellrich 103.1 265 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
266 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 267 {{/confluence_tip}}
268
gellrich 103.1 269 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
270 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 271 {{/confluence_tip}}
272
gellrich 103.1 273 \\
gellrich 33.1 274
gellrich 103.1 275 {{confluence_tip title="What does PEM stand for?"}}
276 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 277 {{/confluence_tip}}
278
gellrich 103.1 279 {{confluence_tip title="I want to change my e-mail address?"}}
280 Please send an email to  __b2-helpdesk_AT_belle2.org__//.//
gellrich 30.1 281 {{/confluence_tip}}
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283 {{/confluence_layout-section}}
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gellrich 28.1 290
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292 {{confluence_layout-cell}}
293 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 294
gellrich 103.1 295 \\
gellrich 26.1 296
gellrich 25.1 297 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 298 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 299 {{/confluence_tip}}
300
gellrich 103.1 301 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
302 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 24.1 303 {{/confluence_tip}}
304
gellrich 1.1 305 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 306 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 307 {{/confluence_tip}}
308
gellrich 103.1 309 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
310 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 311 {{/confluence_tip}}
312
gellrich 1.1 313 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 314 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
315 //
gellrich 1.1 316 {{/confluence_tip}}
317
gellrich 103.1 318 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
319 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 320 {{/confluence_tip}}
321
gellrich 103.1 322 {{confluence_tip title="Am I member of the VO 'belle'?"}}
323 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 324 {{/confluence_tip}}
325
gellrich 103.1 326 {{confluence_tip title="With my certificate I am already member of another VO?"}}
327 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 328 {{/confluence_tip}}
329
gellrich 103.1 330 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
331 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 332 {{/confluence_tip}}
333
gellrich 103.1 334 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
335 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
336 //
gellrich 5.1 337 {{/confluence_tip}}
338
gellrich 103.1 339 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
340 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 341 {{/confluence_tip}}
342
gellrich 6.1 343 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 344 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 345
gellrich 7.1 346 The directory:
347
348 ~> cd ~~/.globus
349
350 ~> ls -l
351
352 -r~-~-r~-~-r~-~- 1  usercert.pem
353
354 -r~-~-~-~-~-~-~-~- 1  userkey.pem
355
gellrich 1.1 356
gellrich 7.1 357
358 Checking if public (cert) and private (key) match:
359
360
361
362 (% class="code" %)
363 (((
364 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
365 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
366 )))
367
368
369
370 Checking subject, issuer, and validity dates:
371
372 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
373
374
375
376 Recreating a single file with public and private key to be improted into a broser:
377
378 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 379 {{/confluence_tip}}
gellrich 103.1 380 {{/confluence_layout-cell}}
381 {{/confluence_layout-section}}
gellrich 5.1 382
gellrich 103.1 383 {{confluence_layout-section ac:type="single"}}
384 {{confluence_layout-cell}}
385 ----
386 {{/confluence_layout-cell}}
387 {{/confluence_layout-section}}
gellrich 18.1 388
gellrich 103.1 389 {{confluence_layout-section ac:type="single"}}
390 {{confluence_layout-cell}}
391 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
392
393 \\
394
395 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
396 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
397 {{/confluence_tip}}
398
399 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
400 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
401 {{/confluence_tip}}
402
403 {{confluence_tip title="How can I use my account with GIT/stash?"}}
404 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
405 {{/confluence_tip}}
406
407 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
408 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
409
410 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
411 {{/confluence_tip}}
gellrich 1.1 412 {{/confluence_layout-cell}}
413 {{/confluence_layout-section}}
414
415 {{confluence_layout-section ac:type="single"}}
416 {{confluence_layout-cell}}
417 ----
418 {{/confluence_layout-cell}}
419 {{/confluence_layout-section}}
gellrich 103.1 420
421 {{confluence_layout-section ac:type="single"}}
422 {{confluence_layout-cell}}
423 == {{id name="BelleIIRegistrationandAccountFAQ-AnalysisFacility(NAF)"/}} Analysis Facility (NAF) ==
424
425 \\
426
427 {{confluence_tip title="Are there infos about the NAF?"}}
428 Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
429 //
430 {{/confluence_tip}}
431
432 {{confluence_tip title="I want to use Belle II computing resources?"}}
433 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
434 //
435 {{/confluence_tip}}
436
437 {{confluence_tip title="Are there infos about the NAF?"}}
438 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
439 {{/confluence_tip}}
440
441 {{confluence_tip title="I need access to additional resouces?"}}
442 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
443 {{/confluence_tip}}
444 {{/confluence_layout-cell}}
445 {{/confluence_layout-section}}
446
447 {{confluence_layout-section ac:type="single"}}
448 {{confluence_layout-cell}}
449 ----
450 {{/confluence_layout-cell}}
451 {{/confluence_layout-section}}
gellrich 1.1 452 {{/confluence_layout}}