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Version 128.1 by gellrich on 2019-09-24 13:22
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gellrich 127.1 5 The Belle II Collaborative Services are accessible with your **DESY credentials** which consist of
gellrich 126.1 6
7 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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gellrich 128.1 9 Please do **NOT** try your email address! Contact us at b2-helpdesk_AT_belle2_DOT_org .
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gellrich 94.1 26 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
gellrich 83.1 27
gellrich 94.1 28 (% style="color: rgb(0,0,0);" %)Consider in particular:
gellrich 85.1 29
gellrich 83.1 30 * [[doc:BI.Belle II Newcomers.WebHome]]
31 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 32 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 33 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
34 * [[doc:BI.Belle II Membership Management System.WebHome]]
gellrich 94.1 35
gellrich 116.1 36 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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40 {{toc/}}
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42 \\
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gellrich 103.1 54 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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gellrich 18.1 56 {{confluence_tip title="My question is not in here?"}}
gellrich 109.1 57 If you want us to add another tip here, let us know via __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__
gellrich 18.1 58 {{/confluence_tip}}
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gellrich 124.1 70 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
gellrich 109.1 71
gellrich 103.1 72 {{confluence_tip title="What are Belle II credentials?"}}
73 The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
74 {{/confluence_tip}}
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76 {{confluence_tip title="I lost the password of my KEKCC account."}}
77 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact (% style="color: rgb(0,51,102);" %)__[[takanori.hara_AT_kek.jp>>url:http://takanori.hara_AT_kek.jp||shape="rect"]]__(%%) . The B2CS is handled by __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ .__//
78 //__
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gellrich 124.1 81 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
gellrich 103.1 82 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
83 {{/confluence_tip}}
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85 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
86 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
87 {{/confluence_tip}}
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89 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
90 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
91 {{/confluence_tip}}
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93 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
94 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
95 {{/confluence_tip}}
gellrich 117.1 96
gellrich 118.1 97 {{confluence_tip title="How do I access the Belle II Indico?"}}
98 The Belle II Indico [[indico.belle2.org>>url:https://confluence.desy.de||shape="rect"]] is operated at DESY. You can use your DESY credentials (account name / password) to log in.
99 {{/confluence_tip}}
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gellrich 117.1 101 {{confluence_tip title="What about the KEK Indico?"}}
102 The KEK Indico system is managed completely independently.
103 {{/confluence_tip}}
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gellrich 120.1 115 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
gellrich 103.1 116
gellrich 119.1 117 {{confluence_tip title="I need to contact an expert?"}}
118 See [[doc:BI.Belle II Support Contacts.WebHome]].
gellrich 103.1 119 {{/confluence_tip}}
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131 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
132
gellrich 73.1 133 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
134 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 135 {{/confluence_tip}}
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gellrich 103.1 137 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
138 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 139 {{/confluence_tip}}
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gellrich 103.1 141 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
142 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
gellrich 100.1 143 {{/confluence_tip}}
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gellrich 103.1 145 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
146 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
147 {{/confluence_tip}}
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149 {{confluence_tip title="Where is the Belle II members list?"}}
150 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
151 {{/confluence_tip}}
gellrich 107.1 152
gellrich 108.1 153 {{confluence_tip title="My membership 'Expired'."}}
gellrich 107.1 154 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
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167 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
168
gellrich 125.1 169 {{confluence_tip title="I can't find the links to the registration portals."}}
170 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
171 {{/confluence_tip}}
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gellrich 102.1 173 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
174 Account and password are the ones you typed into the form at registration time.
175 {{/confluence_tip}}
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gellrich 103.1 177 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
178 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
179 //__
gellrich 89.1 180 {{/confluence_tip}}
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gellrich 103.1 182 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
183 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 184 {{/confluence_tip}}
185
gellrich 103.1 186 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
187 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 188 {{/confluence_tip}}
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gellrich 124.1 200 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
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202 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
203 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
204 {{/confluence_tip}}
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206 {{confluence_tip title="I have login problems to the collaborative services!"}}
207 You need your DESY credentials (account_name / password). An email adress does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
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gellrich 103.1 220 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
221
222 {{confluence_tip title="What is an account?"}}
223 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 224 {{/confluence_tip}}
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gellrich 103.1 226 {{confluence_tip title="I have a already a DESY account?"}}
227 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 228 {{/confluence_tip}}
gellrich 65.1 229
gellrich 103.1 230 {{confluence_tip title="How can I login to DESY?"}}
231 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE).
232 {{/confluence_tip}}
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gellrich 77.1 234 {{confluence_tip title="When does my password expire?"}}
235 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
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237 bastion02: [~~] kinit      
238 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
239 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
240
241 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
242 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
243 {{/confluence_tip}}
244
gellrich 65.1 245 {{confluence_tip title="I forgot my password?"}}
gellrich 103.1 246 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 65.1 247 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
248 {{/confluence_tip}}
249
gellrich 121.1 250 {{confluence_tip title="My password expired and I got an temporary one?"}}
251 My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 122.1 252 //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
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254 (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
gellrich 121.1 255 {{/confluence_tip}}
256
gellrich 103.1 257 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
258 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 259 {{/confluence_tip}}
260
gellrich 103.1 261 {{confluence_tip title="What are the DESY password requirements/rules?"}}
262 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 263 {{/confluence_tip}}
264
gellrich 103.1 265 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
266 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 267 {{/confluence_tip}}
268
gellrich 103.1 269 {{confluence_tip title="How long does it take to create my login credentials?"}}
270 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 271 {{/confluence_tip}}
272
gellrich 103.1 273 {{confluence_tip title="I want to change my password?"}}
gellrich 117.1 274 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 104.1 275
276 If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
gellrich 52.1 277 {{/confluence_tip}}
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gellrich 103.1 279 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 117.1 280 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
gellrich 51.1 281 {{/confluence_tip}}
282
gellrich 103.1 283 {{confluence_tip title="I lost my password?"}}
284 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 49.1 285 {{/confluence_tip}}
286
gellrich 103.1 287 {{confluence_tip title="Which resources can I use by default?"}}
288 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 289 {{/confluence_tip}}
290
gellrich 103.1 291 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
292 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 47.1 293 {{/confluence_tip}}
294
gellrich 103.1 295 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
296 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 297 {{/confluence_tip}}
298
gellrich 103.1 299 {{confluence_tip title="Do I have a DESY account?"}}
300 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
gellrich 45.1 301 {{/confluence_tip}}
302
gellrich 42.1 303 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 304 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 305 {{/confluence_tip}}
gellrich 105.1 306
307 {{confluence_tip title="Email from the DESY registry that account expires?"}}
gellrich 106.1 308 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
gellrich 105.1 309 {{/confluence_tip}}
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gellrich 124.1 321 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
gellrich 60.1 322
gellrich 103.1 323 {{confluence_tip title="Names and email addresses."}}
324 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
gellrich 60.1 325 {{/confluence_tip}}
326
gellrich 103.1 327 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
328 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 329 {{/confluence_tip}}
330
gellrich 103.1 331 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
332 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 333 {{/confluence_tip}}
334
gellrich 103.1 335 {{confluence_tip title="What does PEM stand for?"}}
336 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 337 {{/confluence_tip}}
338
gellrich 103.1 339 {{confluence_tip title="I want to change my e-mail address?"}}
340 Please send an email to  __b2-helpdesk_AT_belle2.org__//.//
gellrich 30.1 341 {{/confluence_tip}}
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gellrich 103.1 351 {{confluence_layout-section ac:type="single"}}
352 {{confluence_layout-cell}}
353 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 354
gellrich 25.1 355 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 356 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 357 {{/confluence_tip}}
358
gellrich 103.1 359 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
360 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 24.1 361 {{/confluence_tip}}
362
gellrich 1.1 363 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 364 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 365 {{/confluence_tip}}
366
gellrich 103.1 367 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
368 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 369 {{/confluence_tip}}
370
gellrich 1.1 371 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 372 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
373 //
gellrich 1.1 374 {{/confluence_tip}}
375
gellrich 103.1 376 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
377 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 378 {{/confluence_tip}}
379
gellrich 103.1 380 {{confluence_tip title="Am I member of the VO 'belle'?"}}
381 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 382 {{/confluence_tip}}
383
gellrich 103.1 384 {{confluence_tip title="With my certificate I am already member of another VO?"}}
385 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 386 {{/confluence_tip}}
387
gellrich 103.1 388 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
389 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 390 {{/confluence_tip}}
391
gellrich 103.1 392 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
393 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
394 //
gellrich 5.1 395 {{/confluence_tip}}
396
gellrich 103.1 397 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
398 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 399 {{/confluence_tip}}
400
gellrich 6.1 401 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 402 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 403
gellrich 7.1 404 The directory:
405
406 ~> cd ~~/.globus
407
408 ~> ls -l
409
410 -r~-~-r~-~-r~-~- 1  usercert.pem
411
412 -r~-~-~-~-~-~-~-~- 1  userkey.pem
413
gellrich 111.1 414 \\
gellrich 7.1 415
416 Checking if public (cert) and private (key) match:
417
gellrich 111.1 418 \\
gellrich 7.1 419
420 (% class="code" %)
421 (((
422 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
423 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
424 )))
425
gellrich 111.1 426 \\
gellrich 7.1 427
428 Checking subject, issuer, and validity dates:
429
430 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
431
gellrich 111.1 432 \\
gellrich 7.1 433
434 Recreating a single file with public and private key to be improted into a broser:
435
436 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 437 {{/confluence_tip}}
gellrich 103.1 438 {{/confluence_layout-cell}}
439 {{/confluence_layout-section}}
gellrich 5.1 440
gellrich 103.1 441 {{confluence_layout-section ac:type="single"}}
442 {{confluence_layout-cell}}
443 ----
444 {{/confluence_layout-cell}}
445 {{/confluence_layout-section}}
gellrich 18.1 446
gellrich 103.1 447 {{confluence_layout-section ac:type="single"}}
448 {{confluence_layout-cell}}
gellrich 116.1 449 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
gellrich 103.1 450
gellrich 116.1 451 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
452 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
453 {{/confluence_tip}}
454
gellrich 103.1 455 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
456 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
457 {{/confluence_tip}}
458
459 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
460 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
461 {{/confluence_tip}}
462
463 {{confluence_tip title="How can I use my account with GIT/stash?"}}
464 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
465 {{/confluence_tip}}
466
467 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
gellrich 116.1 468 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
gellrich 103.1 469
470 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
471 {{/confluence_tip}}
gellrich 1.1 472 {{/confluence_layout-cell}}
473 {{/confluence_layout-section}}
474
475 {{confluence_layout-section ac:type="single"}}
476 {{confluence_layout-cell}}
477 ----
478 {{/confluence_layout-cell}}
479 {{/confluence_layout-section}}
gellrich 103.1 480
481 {{confluence_layout-section ac:type="single"}}
482 {{confluence_layout-cell}}
gellrich 123.1 483 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}} DESY Analysis Facility (NAF) ==
gellrich 103.1 484
485 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 123.1 486 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]]//.
gellrich 103.1 487 //
488 {{/confluence_tip}}
489
gellrich 123.1 490 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
491 ssh <your_account_name>@bastion.desy.de
492
493 bastion02: [~~] id
494
495 ... 5296(af-belle2)...
496
497 bastion02: [~~] ssh naf-belle2
498
499 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
500 {{/confluence_tip}}
501
gellrich 103.1 502 {{confluence_tip title="I want to use Belle II computing resources?"}}
503 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
504 //
505 {{/confluence_tip}}
506
507 {{confluence_tip title="Are there infos about the NAF?"}}
508 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
509 {{/confluence_tip}}
510
511 {{confluence_tip title="I need access to additional resouces?"}}
512 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
513 {{/confluence_tip}}
514 {{/confluence_layout-cell}}
515 {{/confluence_layout-section}}
516
517 {{confluence_layout-section ac:type="single"}}
518 {{confluence_layout-cell}}
519 ----
520 {{/confluence_layout-cell}}
521 {{/confluence_layout-section}}
gellrich 1.1 522 {{/confluence_layout}}