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Version 131.1 by gellrich on 2019-11-07 10:33
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gellrich 127.1 5 The Belle II Collaborative Services are accessible with your **DESY credentials** which consist of
gellrich 126.1 6
7 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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gellrich 129.1 9 Please do **NOT** try your email address!
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11 Contact us at b2-helpdesk_AT_belle2_DOT_org .
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gellrich 94.1 28 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
gellrich 83.1 29
gellrich 94.1 30 (% style="color: rgb(0,0,0);" %)Consider in particular:
gellrich 85.1 31
gellrich 83.1 32 * [[doc:BI.Belle II Newcomers.WebHome]]
33 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 34 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 35 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
36 * [[doc:BI.Belle II Membership Management System.WebHome]]
gellrich 94.1 37
gellrich 116.1 38 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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42 {{toc/}}
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44 \\
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gellrich 103.1 56 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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gellrich 18.1 58 {{confluence_tip title="My question is not in here?"}}
gellrich 109.1 59 If you want us to add another tip here, let us know via __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__
gellrich 18.1 60 {{/confluence_tip}}
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gellrich 124.1 72 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
gellrich 109.1 73
gellrich 103.1 74 {{confluence_tip title="What are Belle II credentials?"}}
75 The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
76 {{/confluence_tip}}
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78 {{confluence_tip title="I lost the password of my KEKCC account."}}
79 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact (% style="color: rgb(0,51,102);" %)__[[takanori.hara_AT_kek.jp>>url:http://takanori.hara_AT_kek.jp||shape="rect"]]__(%%) . The B2CS is handled by __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ .__//
80 //__
81 {{/confluence_tip}}
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gellrich 124.1 83 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
gellrich 103.1 84 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
85 {{/confluence_tip}}
86
87 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
88 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
89 {{/confluence_tip}}
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91 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
92 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
93 {{/confluence_tip}}
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95 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
96 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
97 {{/confluence_tip}}
gellrich 117.1 98
gellrich 118.1 99 {{confluence_tip title="How do I access the Belle II Indico?"}}
100 The Belle II Indico [[indico.belle2.org>>url:https://confluence.desy.de||shape="rect"]] is operated at DESY. You can use your DESY credentials (account name / password) to log in.
101 {{/confluence_tip}}
102
gellrich 117.1 103 {{confluence_tip title="What about the KEK Indico?"}}
104 The KEK Indico system is managed completely independently.
105 {{/confluence_tip}}
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gellrich 120.1 117 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
gellrich 103.1 118
gellrich 119.1 119 {{confluence_tip title="I need to contact an expert?"}}
120 See [[doc:BI.Belle II Support Contacts.WebHome]].
gellrich 103.1 121 {{/confluence_tip}}
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132 {{confluence_layout-cell}}
133 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
134
gellrich 73.1 135 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
136 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 137 {{/confluence_tip}}
138
gellrich 103.1 139 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
140 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 141 {{/confluence_tip}}
142
gellrich 103.1 143 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
144 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
gellrich 100.1 145 {{/confluence_tip}}
146
gellrich 103.1 147 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
148 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
149 {{/confluence_tip}}
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151 {{confluence_tip title="Where is the Belle II members list?"}}
152 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
153 {{/confluence_tip}}
gellrich 107.1 154
gellrich 108.1 155 {{confluence_tip title="My membership 'Expired'."}}
gellrich 107.1 156 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
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169 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
170
gellrich 125.1 171 {{confluence_tip title="I can't find the links to the registration portals."}}
172 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
173 {{/confluence_tip}}
174
gellrich 102.1 175 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
176 Account and password are the ones you typed into the form at registration time.
177 {{/confluence_tip}}
178
gellrich 103.1 179 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
180 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
181 //__
gellrich 89.1 182 {{/confluence_tip}}
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gellrich 103.1 184 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
185 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 186 {{/confluence_tip}}
187
gellrich 103.1 188 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
189 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 190 {{/confluence_tip}}
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gellrich 124.1 202 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
203
204 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
205 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
206 {{/confluence_tip}}
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208 {{confluence_tip title="I have login problems to the collaborative services!"}}
209 You need your DESY credentials (account_name / password). An email adress does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
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gellrich 103.1 222 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
223
224 {{confluence_tip title="What is an account?"}}
225 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 226 {{/confluence_tip}}
227
gellrich 103.1 228 {{confluence_tip title="I have a already a DESY account?"}}
229 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 230 {{/confluence_tip}}
gellrich 65.1 231
gellrich 103.1 232 {{confluence_tip title="How can I login to DESY?"}}
gellrich 130.1 233 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
gellrich 103.1 234 {{/confluence_tip}}
235
gellrich 77.1 236 {{confluence_tip title="When does my password expire?"}}
237 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
238
239 bastion02: [~~] kinit      
240 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
241 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
242
243 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
244 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
245 {{/confluence_tip}}
246
gellrich 65.1 247 {{confluence_tip title="I forgot my password?"}}
gellrich 103.1 248 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 65.1 249 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
250 {{/confluence_tip}}
251
gellrich 121.1 252 {{confluence_tip title="My password expired and I got an temporary one?"}}
253 My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 122.1 254 //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
255
256 (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
gellrich 121.1 257 {{/confluence_tip}}
258
gellrich 103.1 259 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
260 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 261 {{/confluence_tip}}
262
gellrich 103.1 263 {{confluence_tip title="What are the DESY password requirements/rules?"}}
264 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 265 {{/confluence_tip}}
266
gellrich 103.1 267 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
268 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 269 {{/confluence_tip}}
270
gellrich 103.1 271 {{confluence_tip title="How long does it take to create my login credentials?"}}
272 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 273 {{/confluence_tip}}
274
gellrich 103.1 275 {{confluence_tip title="I want to change my password?"}}
gellrich 117.1 276 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 104.1 277
278 If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
gellrich 52.1 279 {{/confluence_tip}}
280
gellrich 103.1 281 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 117.1 282 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
gellrich 51.1 283 {{/confluence_tip}}
284
gellrich 103.1 285 {{confluence_tip title="I lost my password?"}}
286 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 49.1 287 {{/confluence_tip}}
288
gellrich 103.1 289 {{confluence_tip title="Which resources can I use by default?"}}
290 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 291 {{/confluence_tip}}
292
gellrich 103.1 293 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
294 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 47.1 295 {{/confluence_tip}}
296
gellrich 103.1 297 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
298 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 299 {{/confluence_tip}}
300
gellrich 103.1 301 {{confluence_tip title="Do I have a DESY account?"}}
302 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
gellrich 45.1 303 {{/confluence_tip}}
304
gellrich 42.1 305 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 306 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 307 {{/confluence_tip}}
gellrich 105.1 308
309 {{confluence_tip title="Email from the DESY registry that account expires?"}}
gellrich 106.1 310 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
gellrich 105.1 311 {{/confluence_tip}}
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gellrich 124.1 323 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
gellrich 60.1 324
gellrich 103.1 325 {{confluence_tip title="Names and email addresses."}}
326 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
gellrich 60.1 327 {{/confluence_tip}}
328
gellrich 103.1 329 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
330 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 331 {{/confluence_tip}}
332
gellrich 103.1 333 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
334 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 335 {{/confluence_tip}}
336
gellrich 103.1 337 {{confluence_tip title="What does PEM stand for?"}}
338 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 339 {{/confluence_tip}}
340
gellrich 103.1 341 {{confluence_tip title="I want to change my e-mail address?"}}
342 Please send an email to  __b2-helpdesk_AT_belle2.org__//.//
gellrich 30.1 343 {{/confluence_tip}}
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gellrich 28.1 352
gellrich 103.1 353 {{confluence_layout-section ac:type="single"}}
354 {{confluence_layout-cell}}
355 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 356
gellrich 25.1 357 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 358 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 359 {{/confluence_tip}}
360
gellrich 103.1 361 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
362 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 24.1 363 {{/confluence_tip}}
364
gellrich 1.1 365 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 366 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 367 {{/confluence_tip}}
368
gellrich 103.1 369 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
370 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 371 {{/confluence_tip}}
372
gellrich 1.1 373 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 374 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
375 //
gellrich 1.1 376 {{/confluence_tip}}
377
gellrich 103.1 378 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
379 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 380 {{/confluence_tip}}
381
gellrich 103.1 382 {{confluence_tip title="Am I member of the VO 'belle'?"}}
383 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 384 {{/confluence_tip}}
385
gellrich 103.1 386 {{confluence_tip title="With my certificate I am already member of another VO?"}}
387 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 388 {{/confluence_tip}}
389
gellrich 103.1 390 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
391 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 392 {{/confluence_tip}}
393
gellrich 103.1 394 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
395 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
396 //
gellrich 5.1 397 {{/confluence_tip}}
398
gellrich 103.1 399 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
400 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 401 {{/confluence_tip}}
402
gellrich 6.1 403 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 404 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 405
gellrich 7.1 406 The directory:
407
408 ~> cd ~~/.globus
409
410 ~> ls -l
411
412 -r~-~-r~-~-r~-~- 1  usercert.pem
413
414 -r~-~-~-~-~-~-~-~- 1  userkey.pem
415
gellrich 111.1 416 \\
gellrich 7.1 417
418 Checking if public (cert) and private (key) match:
419
gellrich 111.1 420 \\
gellrich 7.1 421
422 (% class="code" %)
423 (((
424 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
425 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
426 )))
427
gellrich 111.1 428 \\
gellrich 7.1 429
430 Checking subject, issuer, and validity dates:
431
432 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
433
gellrich 111.1 434 \\
gellrich 7.1 435
436 Recreating a single file with public and private key to be improted into a broser:
437
438 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 439 {{/confluence_tip}}
gellrich 103.1 440 {{/confluence_layout-cell}}
441 {{/confluence_layout-section}}
gellrich 5.1 442
gellrich 103.1 443 {{confluence_layout-section ac:type="single"}}
444 {{confluence_layout-cell}}
445 ----
446 {{/confluence_layout-cell}}
447 {{/confluence_layout-section}}
gellrich 18.1 448
gellrich 103.1 449 {{confluence_layout-section ac:type="single"}}
450 {{confluence_layout-cell}}
gellrich 116.1 451 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
gellrich 103.1 452
gellrich 116.1 453 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
454 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
455 {{/confluence_tip}}
456
gellrich 103.1 457 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
458 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
459 {{/confluence_tip}}
460
461 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
462 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
463 {{/confluence_tip}}
464
465 {{confluence_tip title="How can I use my account with GIT/stash?"}}
466 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
467 {{/confluence_tip}}
468
469 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
gellrich 116.1 470 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
gellrich 103.1 471
472 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
473 {{/confluence_tip}}
gellrich 1.1 474 {{/confluence_layout-cell}}
475 {{/confluence_layout-section}}
476
477 {{confluence_layout-section ac:type="single"}}
478 {{confluence_layout-cell}}
479 ----
480 {{/confluence_layout-cell}}
481 {{/confluence_layout-section}}
gellrich 103.1 482
483 {{confluence_layout-section ac:type="single"}}
484 {{confluence_layout-cell}}
gellrich 131.1 485 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==
gellrich 103.1 486
gellrich 131.1 487 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
488 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
489 {{/confluence_tip}}
490
gellrich 103.1 491 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 130.1 492 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
gellrich 103.1 493 {{/confluence_tip}}
494
gellrich 123.1 495 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
496 ssh <your_account_name>@bastion.desy.de
497
498 bastion02: [~~] id
499
500 ... 5296(af-belle2)...
501
502 bastion02: [~~] ssh naf-belle2
503
504 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
505 {{/confluence_tip}}
506
gellrich 103.1 507 {{confluence_tip title="I want to use Belle II computing resources?"}}
508 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
509 //
510 {{/confluence_tip}}
511
512 {{confluence_tip title="Are there infos about the NAF?"}}
513 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
514 {{/confluence_tip}}
515
516 {{confluence_tip title="I need access to additional resouces?"}}
517 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
518 {{/confluence_tip}}
519 {{/confluence_layout-cell}}
520 {{/confluence_layout-section}}
521
522 {{confluence_layout-section ac:type="single"}}
523 {{confluence_layout-cell}}
524 ----
525 {{/confluence_layout-cell}}
526 {{/confluence_layout-section}}
gellrich 1.1 527 {{/confluence_layout}}