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Version 141.1 by gellrich on 2019-12-20 10:57
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gellrich 136.1 5 The Belle II Collaborative Services are accessible with **DESY credentials** which consist of
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7 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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gellrich 134.1 9 Please do **NOT** use your email address!
gellrich 129.1 10
gellrich 136.1 11 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ .
gellrich 132.1 12 {{/info}}
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14 {{info}}
gellrich 133.1 15 (% style="color: rgb(255,0,0);" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 132.1 16 {{/info}}
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18 {{info}}
19 Please change your  (% style="color: rgb(255,0,0);" %)**personal email address**(%%) (**PEM**) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@desy.de__ and __@belle2.org__ email addresses are simply **forwarding** to your **PEM**.
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gellrich 94.1 36 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
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40 {{toc/}}
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42 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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44 (% style="color: rgb(0,0,0);" %)Consider also:
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gellrich 83.1 46 * [[doc:BI.Belle II Newcomers.WebHome]]
47 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 48 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 49 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
50 * [[doc:BI.Belle II Membership Management System.WebHome]]
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gellrich 103.1 62 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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gellrich 18.1 64 {{confluence_tip title="My question is not in here?"}}
gellrich 136.1 65 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
gellrich 18.1 66 {{/confluence_tip}}
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gellrich 124.1 78 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
gellrich 109.1 79
gellrich 103.1 80 {{confluence_tip title="What are Belle II credentials?"}}
gellrich 136.1 81 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 103.1 82 {{/confluence_tip}}
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84 {{confluence_tip title="I lost the password of my KEKCC account."}}
gellrich 136.1 85 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
gellrich 103.1 86 //__
87 {{/confluence_tip}}
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gellrich 124.1 89 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
gellrich 103.1 90 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
91 {{/confluence_tip}}
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93 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
94 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
95 {{/confluence_tip}}
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97 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
98 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
99 {{/confluence_tip}}
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101 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
102 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
103 {{/confluence_tip}}
gellrich 117.1 104
gellrich 118.1 105 {{confluence_tip title="How do I access the Belle II Indico?"}}
106 The Belle II Indico [[indico.belle2.org>>url:https://confluence.desy.de||shape="rect"]] is operated at DESY. You can use your DESY credentials (account name / password) to log in.
107 {{/confluence_tip}}
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gellrich 117.1 109 {{confluence_tip title="What about the KEK Indico?"}}
110 The KEK Indico system is managed completely independently.
111 {{/confluence_tip}}
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gellrich 120.1 123 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
gellrich 103.1 124
gellrich 119.1 125 {{confluence_tip title="I need to contact an expert?"}}
126 See [[doc:BI.Belle II Support Contacts.WebHome]].
gellrich 103.1 127 {{/confluence_tip}}
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139 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
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gellrich 73.1 141 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
142 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 143 {{/confluence_tip}}
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gellrich 103.1 145 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
146 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 147 {{/confluence_tip}}
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gellrich 103.1 149 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
150 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
gellrich 100.1 151 {{/confluence_tip}}
152
gellrich 103.1 153 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
154 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
155 {{/confluence_tip}}
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157 {{confluence_tip title="Where is the Belle II members list?"}}
158 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
159 {{/confluence_tip}}
gellrich 107.1 160
gellrich 108.1 161 {{confluence_tip title="My membership 'Expired'."}}
gellrich 107.1 162 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
163 {{/confluence_tip}}
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175 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
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gellrich 125.1 177 {{confluence_tip title="I can't find the links to the registration portals."}}
178 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
179 {{/confluence_tip}}
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gellrich 102.1 181 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
182 Account and password are the ones you typed into the form at registration time.
183 {{/confluence_tip}}
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gellrich 103.1 185 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
186 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
187 //__
gellrich 89.1 188 {{/confluence_tip}}
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gellrich 103.1 190 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
191 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 192 {{/confluence_tip}}
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gellrich 103.1 194 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
195 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 196 {{/confluence_tip}}
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gellrich 124.1 208 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
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210 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
211 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
212 {{/confluence_tip}}
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214 {{confluence_tip title="I have login problems to the collaborative services!"}}
215 You need your DESY credentials (account_name / password). An email adress does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
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gellrich 103.1 228 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
229
230 {{confluence_tip title="What is an account?"}}
231 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 232 {{/confluence_tip}}
233
gellrich 103.1 234 {{confluence_tip title="I have a already a DESY account?"}}
235 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 236 {{/confluence_tip}}
gellrich 65.1 237
gellrich 103.1 238 {{confluence_tip title="How can I login to DESY?"}}
gellrich 130.1 239 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
gellrich 103.1 240 {{/confluence_tip}}
241
gellrich 77.1 242 {{confluence_tip title="When does my password expire?"}}
243 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
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245 bastion02: [~~] kinit      
246 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
247 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
248
249 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
250 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
251 {{/confluence_tip}}
252
gellrich 65.1 253 {{confluence_tip title="I forgot my password?"}}
gellrich 103.1 254 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 65.1 255 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
256 {{/confluence_tip}}
257
gellrich 121.1 258 {{confluence_tip title="My password expired and I got an temporary one?"}}
259 My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 122.1 260 //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
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262 (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
gellrich 121.1 263 {{/confluence_tip}}
264
gellrich 103.1 265 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
266 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 267 {{/confluence_tip}}
268
gellrich 103.1 269 {{confluence_tip title="What are the DESY password requirements/rules?"}}
270 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 271 {{/confluence_tip}}
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gellrich 103.1 273 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
274 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 275 {{/confluence_tip}}
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gellrich 103.1 277 {{confluence_tip title="How long does it take to create my login credentials?"}}
278 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 279 {{/confluence_tip}}
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gellrich 103.1 281 {{confluence_tip title="I want to change my password?"}}
gellrich 117.1 282 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 104.1 283
284 If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
gellrich 52.1 285 {{/confluence_tip}}
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gellrich 103.1 287 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 117.1 288 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
gellrich 51.1 289 {{/confluence_tip}}
290
gellrich 103.1 291 {{confluence_tip title="I lost my password?"}}
292 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 49.1 293 {{/confluence_tip}}
294
gellrich 103.1 295 {{confluence_tip title="Which resources can I use by default?"}}
296 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 297 {{/confluence_tip}}
298
gellrich 103.1 299 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
300 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 47.1 301 {{/confluence_tip}}
302
gellrich 103.1 303 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
304 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 305 {{/confluence_tip}}
306
gellrich 103.1 307 {{confluence_tip title="Do I have a DESY account?"}}
308 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
gellrich 45.1 309 {{/confluence_tip}}
310
gellrich 42.1 311 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 312 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 313 {{/confluence_tip}}
gellrich 105.1 314
315 {{confluence_tip title="Email from the DESY registry that account expires?"}}
gellrich 106.1 316 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
gellrich 105.1 317 {{/confluence_tip}}
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gellrich 124.1 329 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
gellrich 60.1 330
gellrich 138.1 331 {{confluence_tip title="I must change my email address?"}}
gellrich 141.1 332 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
gellrich 138.1 333
334 N**ote: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
335 {{/confluence_tip}}
336
gellrich 103.1 337 {{confluence_tip title="Names and email addresses."}}
338 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
gellrich 60.1 339 {{/confluence_tip}}
340
gellrich 103.1 341 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
342 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 343 {{/confluence_tip}}
344
gellrich 103.1 345 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
346 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 347 {{/confluence_tip}}
348
gellrich 103.1 349 {{confluence_tip title="What does PEM stand for?"}}
350 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 351 {{/confluence_tip}}
gellrich 103.1 352 {{/confluence_layout-cell}}
353 {{/confluence_layout-section}}
gellrich 30.1 354
gellrich 103.1 355 {{confluence_layout-section ac:type="single"}}
356 {{confluence_layout-cell}}
357 ----
358 {{/confluence_layout-cell}}
359 {{/confluence_layout-section}}
gellrich 28.1 360
gellrich 103.1 361 {{confluence_layout-section ac:type="single"}}
362 {{confluence_layout-cell}}
363 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 364
gellrich 25.1 365 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 366 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 367 {{/confluence_tip}}
368
gellrich 103.1 369 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
370 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 24.1 371 {{/confluence_tip}}
372
gellrich 1.1 373 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 374 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 375 {{/confluence_tip}}
376
gellrich 103.1 377 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
378 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 379 {{/confluence_tip}}
380
gellrich 1.1 381 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 382 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
383 //
gellrich 1.1 384 {{/confluence_tip}}
385
gellrich 103.1 386 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
387 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 388 {{/confluence_tip}}
389
gellrich 103.1 390 {{confluence_tip title="Am I member of the VO 'belle'?"}}
391 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 392 {{/confluence_tip}}
393
gellrich 103.1 394 {{confluence_tip title="With my certificate I am already member of another VO?"}}
395 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 396 {{/confluence_tip}}
397
gellrich 103.1 398 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
399 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 400 {{/confluence_tip}}
401
gellrich 103.1 402 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
403 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
404 //
gellrich 5.1 405 {{/confluence_tip}}
406
gellrich 103.1 407 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
408 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 409 {{/confluence_tip}}
410
gellrich 6.1 411 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 412 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 413
gellrich 7.1 414 The directory:
415
416 ~> cd ~~/.globus
417
418 ~> ls -l
419
420 -r~-~-r~-~-r~-~- 1  usercert.pem
421
422 -r~-~-~-~-~-~-~-~- 1  userkey.pem
423
gellrich 111.1 424 \\
gellrich 7.1 425
426 Checking if public (cert) and private (key) match:
427
gellrich 111.1 428 \\
gellrich 7.1 429
430 (% class="code" %)
431 (((
432 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
433 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
434 )))
435
gellrich 111.1 436 \\
gellrich 7.1 437
438 Checking subject, issuer, and validity dates:
439
440 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
441
gellrich 111.1 442 \\
gellrich 7.1 443
444 Recreating a single file with public and private key to be improted into a broser:
445
446 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 447 {{/confluence_tip}}
gellrich 103.1 448 {{/confluence_layout-cell}}
449 {{/confluence_layout-section}}
gellrich 5.1 450
gellrich 103.1 451 {{confluence_layout-section ac:type="single"}}
452 {{confluence_layout-cell}}
453 ----
454 {{/confluence_layout-cell}}
455 {{/confluence_layout-section}}
gellrich 18.1 456
gellrich 103.1 457 {{confluence_layout-section ac:type="single"}}
458 {{confluence_layout-cell}}
gellrich 116.1 459 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
gellrich 103.1 460
gellrich 116.1 461 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
462 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
463 {{/confluence_tip}}
464
gellrich 103.1 465 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
466 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
467 {{/confluence_tip}}
468
469 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
470 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
471 {{/confluence_tip}}
472
473 {{confluence_tip title="How can I use my account with GIT/stash?"}}
474 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
475 {{/confluence_tip}}
476
477 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
gellrich 116.1 478 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
gellrich 103.1 479
480 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
481 {{/confluence_tip}}
gellrich 1.1 482 {{/confluence_layout-cell}}
483 {{/confluence_layout-section}}
484
485 {{confluence_layout-section ac:type="single"}}
486 {{confluence_layout-cell}}
487 ----
488 {{/confluence_layout-cell}}
489 {{/confluence_layout-section}}
gellrich 103.1 490
491 {{confluence_layout-section ac:type="single"}}
492 {{confluence_layout-cell}}
gellrich 131.1 493 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==
gellrich 103.1 494
gellrich 131.1 495 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
496 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
497 {{/confluence_tip}}
498
gellrich 103.1 499 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 130.1 500 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
gellrich 103.1 501 {{/confluence_tip}}
502
gellrich 123.1 503 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
504 ssh <your_account_name>@bastion.desy.de
505
506 bastion02: [~~] id
507
508 ... 5296(af-belle2)...
509
510 bastion02: [~~] ssh naf-belle2
511
512 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
513 {{/confluence_tip}}
514
gellrich 103.1 515 {{confluence_tip title="I want to use Belle II computing resources?"}}
516 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
517 //
518 {{/confluence_tip}}
519
520 {{confluence_tip title="Are there infos about the NAF?"}}
521 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
522 {{/confluence_tip}}
523
524 {{confluence_tip title="I need access to additional resouces?"}}
525 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
526 {{/confluence_tip}}
527 {{/confluence_layout-cell}}
528 {{/confluence_layout-section}}
529
530 {{confluence_layout-section ac:type="single"}}
531 {{confluence_layout-cell}}
532 ----
533 {{/confluence_layout-cell}}
534 {{/confluence_layout-section}}
gellrich 1.1 535 {{/confluence_layout}}