Version 148.1 by gellrich on 2020-02-17 14:29

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5 The Belle II Collaborative Services are accessible with **DESY credentials** which consist of
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7 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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9 Please do **NOT** use your email address!
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11 Passwords must be renewed after 6 month. You will be informed by email well in advance.
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13 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ .
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16 {{info}}
17 (% style="color: rgb(255,0,0);" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
18 {{/info}}
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20 {{info}}
21 Please change your  (% style="color: rgb(255,0,0);" %)**personal email address**(%%) (**PEM**) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@desy.de__ and __@belle2.org__ email addresses are simply **forwarding** to your **PEM**.
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38 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
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42 {{toc/}}
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44 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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46 (% style="color: rgb(0,0,0);" %)Consider also:
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48 * [[doc:BI.Belle II Newcomers.WebHome]]
49 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
50 * [[doc:BI.Belle II Support Contacts.WebHome]]
51 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
52 * [[doc:BI.Belle II Membership Management System.WebHome]]
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63 {{confluence_layout-cell}}
64 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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66 {{confluence_tip title="My question is not in here?"}}
67 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
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79 {{confluence_layout-cell}}
80 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
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82 {{confluence_tip title="What are Belle II credentials?"}}
83 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
84 {{/confluence_tip}}
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86 {{confluence_tip title="I lost the password of my KEKCC account."}}
87 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
88 //__
89 {{/confluence_tip}}
90
91 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
92 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
93 {{/confluence_tip}}
94
95 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
96 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
97 {{/confluence_tip}}
98
99 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
100 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
101 {{/confluence_tip}}
102
103 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
104 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
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117 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
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119 {{confluence_tip title="I need to contact an expert?"}}
120 See [[doc:BI.Belle II Support Contacts.WebHome]].
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132 {{confluence_layout-cell}}
133 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
134
135 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
136 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
137 {{/confluence_tip}}
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139 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
140 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
141 {{/confluence_tip}}
142
143 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
144 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
145 {{/confluence_tip}}
146
147 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
148 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
149 {{/confluence_tip}}
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151 {{confluence_tip title="Where is the Belle II members list?"}}
152 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
153 {{/confluence_tip}}
154
155 {{confluence_tip title="My membership 'Expired'."}}
156 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
157 {{/confluence_tip}}
158
159 {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
160 The date until you are a Belle II author is maintained in the B2MMS. After your membership expired your account will be valid until Authorship End Date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]] only. In case of problems contact the helpdesk.
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173 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
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175 {{confluence_tip title="I can't find the links to the registration portals."}}
176 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
177 {{/confluence_tip}}
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179 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
180 The account is the one you typed into the form at registration time (not an email address!). The initial password is was set by the system and shown in the form. Please remember it!
181 {{/confluence_tip}}
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183 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
184 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
185 //__
186 {{/confluence_tip}}
187
188 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
189 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
190 {{/confluence_tip}}
191
192 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
193 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
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206 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
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208 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
209 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
210 {{/confluence_tip}}
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212 {{confluence_tip title="I have login problems to the collaborative services!"}}
213 You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
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225 {{confluence_layout-cell}}
226 == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
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228 {{confluence_tip title="Which Indico can be access?"}}
229 The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
230 {{/confluence_tip}}
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232 {{confluence_tip title="What about the KEK Indico?"}}
233 The KEK Indico system is managed completely independently.
234 {{/confluence_tip}}
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246 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
247
248 {{info title="I am working at / employed by DESY?"}}
249 People who work at or/and are **employed by DESY** must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
250 {{/info}}
251
252 \\
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254 {{confluence_tip title="What is an account?"}}
255 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
256 {{/confluence_tip}}
257
258 {{confluence_tip title="I have a already a DESY account?"}}
259 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
260 {{/confluence_tip}}
261
262 {{confluence_tip title="How can I login to DESY?"}}
263 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
264 {{/confluence_tip}}
265
266 {{info title="How long is my recent password valid?"}}
267 Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
268 {{/info}}
269
270 {{confluence_tip title="When does my password expire?"}}
271 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
272
273 bastion02: [~~] kinit      
274 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
275 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
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277 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
278 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
279 {{/confluence_tip}}
280
281 {{confluence_tip title="I forgot my password?"}}
282 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
283 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
284 {{/confluence_tip}}
285
286 {{confluence_tip title="My password expired and I got an temporary one?"}}
287 My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
288 //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
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290 (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
291 {{/confluence_tip}}
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293 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
294 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
295 {{/confluence_tip}}
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297 {{confluence_tip title="What are the DESY password requirements/rules?"}}
298 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
299 {{/confluence_tip}}
300
301 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
302 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
303 {{/confluence_tip}}
304
305 {{confluence_tip title="How long does it take to create my login credentials?"}}
306 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
307 {{/confluence_tip}}
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309 {{confluence_tip title="I want to change my password?"}}
310 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
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312 If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
313 {{/confluence_tip}}
314
315 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
316 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
317 {{/confluence_tip}}
318
319 {{confluence_tip title="I lost my password?"}}
320 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
321 {{/confluence_tip}}
322
323 {{confluence_tip title="Which resources can I use by default?"}}
324 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
325 {{/confluence_tip}}
326
327 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
328 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
329 {{/confluence_tip}}
330
331 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
332 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
333 {{/confluence_tip}}
334
335 {{confluence_tip title="Do I have a DESY account?"}}
336 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
337 {{/confluence_tip}}
338
339 {{confluence_tip title="Renewing / changing password?"}}
340 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
341 {{/confluence_tip}}
342
343 {{confluence_tip title="Email from the DESY registry that account expires?"}}
344 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
345 {{/confluence_tip}}
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356 {{confluence_layout-cell}}
357 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
358
359 {{confluence_tip title="I must change my email address?"}}
360 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
361
362 N**ote: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
363 {{/confluence_tip}}
364
365 {{confluence_tip title="Names and email addresses."}}
366 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
367 {{/confluence_tip}}
368
369 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
370 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
371 {{/confluence_tip}}
372
373 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
374 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
375 {{/confluence_tip}}
376
377 {{confluence_tip title="What does PEM stand for?"}}
378 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
379 {{/confluence_tip}}
380 {{/confluence_layout-cell}}
381 {{/confluence_layout-section}}
382
383 {{confluence_layout-section ac:type="single"}}
384 {{confluence_layout-cell}}
385 ----
386 {{/confluence_layout-cell}}
387 {{/confluence_layout-section}}
388
389 {{confluence_layout-section ac:type="single"}}
390 {{confluence_layout-cell}}
391 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
392
393 {{confluence_tip title="What are Grid certificates all about?"}}
394 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
395 {{/confluence_tip}}
396
397 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
398 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
399 {{/confluence_tip}}
400
401 {{confluence_tip title="I have already a Grid user certifcate?"}}
402 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
403 {{/confluence_tip}}
404
405 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
406 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
407 {{/confluence_tip}}
408
409 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
410 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
411 //
412 {{/confluence_tip}}
413
414 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
415 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
416 {{/confluence_tip}}
417
418 {{confluence_tip title="Am I member of the VO 'belle'?"}}
419 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
420 {{/confluence_tip}}
421
422 {{confluence_tip title="With my certificate I am already member of another VO?"}}
423 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
424 {{/confluence_tip}}
425
426 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
427 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
428 {{/confluence_tip}}
429
430 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
431 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
432 //
433 {{/confluence_tip}}
434
435 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
436 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
437 {{/confluence_tip}}
438
439 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
440 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
441
442 The directory:
443
444 ~> cd ~~/.globus
445
446 ~> ls -l
447
448 -r~-~-r~-~-r~-~- 1  usercert.pem
449
450 -r~-~-~-~-~-~-~-~- 1  userkey.pem
451
452 \\
453
454 Checking if public (cert) and private (key) match:
455
456 \\
457
458 (% class="code" %)
459 (((
460 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
461 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
462 )))
463
464 \\
465
466 Checking subject, issuer, and validity dates:
467
468 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
469
470 \\
471
472 Recreating a single file with public and private key to be improted into a broser:
473
474 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
475 {{/confluence_tip}}
476 {{/confluence_layout-cell}}
477 {{/confluence_layout-section}}
478
479 {{confluence_layout-section ac:type="single"}}
480 {{confluence_layout-cell}}
481 ----
482 {{/confluence_layout-cell}}
483 {{/confluence_layout-section}}
484
485 {{confluence_layout-section ac:type="single"}}
486 {{confluence_layout-cell}}
487 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
488
489 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
490 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
491 {{/confluence_tip}}
492
493 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
494 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
495 {{/confluence_tip}}
496
497 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
498 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
499 {{/confluence_tip}}
500
501 {{confluence_tip title="How can I use my account with GIT/stash?"}}
502 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
503 {{/confluence_tip}}
504
505 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
506 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
507
508 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
509 {{/confluence_tip}}
510 {{/confluence_layout-cell}}
511 {{/confluence_layout-section}}
512
513 {{confluence_layout-section ac:type="single"}}
514 {{confluence_layout-cell}}
515 ----
516 {{/confluence_layout-cell}}
517 {{/confluence_layout-section}}
518
519 {{confluence_layout-section ac:type="single"}}
520 {{confluence_layout-cell}}
521 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==
522
523 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
524 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
525 {{/confluence_tip}}
526
527 {{confluence_tip title="Are there infos about the NAF?"}}
528 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
529 {{/confluence_tip}}
530
531 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
532 ssh <your_account_name>@bastion.desy.de
533
534 bastion02: [~~] id
535
536 ... 5296(af-belle2)...
537
538 bastion02: [~~] ssh naf-belle2
539
540 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
541 {{/confluence_tip}}
542
543 {{confluence_tip title="I want to use Belle II computing resources?"}}
544 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
545 //
546 {{/confluence_tip}}
547
548 {{confluence_tip title="Are there infos about the NAF?"}}
549 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
550 {{/confluence_tip}}
551
552 {{confluence_tip title="I need access to additional resouces?"}}
553 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
554 {{/confluence_tip}}
555 {{/confluence_layout-cell}}
556 {{/confluence_layout-section}}
557
558 {{confluence_layout-section ac:type="single"}}
559 {{confluence_layout-cell}}
560 ----
561 {{/confluence_layout-cell}}
562 {{/confluence_layout-section}}
563 {{/confluence_layout}}