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Version 152.1 by gellrich on 2020-04-20 09:42
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gellrich 136.1 5 The Belle II Collaborative Services are accessible with **DESY credentials** which consist of
gellrich 126.1 6
7 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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gellrich 149.1 9 Your email address does **NOT** work!
gellrich 129.1 10
gellrich 148.1 11 Passwords must be renewed after 6 month. You will be informed by email well in advance.
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gellrich 149.1 13 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.
gellrich 132.1 14 {{/info}}
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16 {{info}}
gellrich 133.1 17 (% style="color: rgb(255,0,0);" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 132.1 18 {{/info}}
gellrich 139.1 19
20 {{info}}
21 Please change your  (% style="color: rgb(255,0,0);" %)**personal email address**(%%) (**PEM**) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@desy.de__ and __@belle2.org__ email addresses are simply **forwarding** to your **PEM**.
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gellrich 94.1 38 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
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42 {{toc/}}
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44 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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46 (% style="color: rgb(0,0,0);" %)Consider also:
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gellrich 83.1 48 * [[doc:BI.Belle II Newcomers.WebHome]]
49 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 50 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 51 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
52 * [[doc:BI.Belle II Membership Management System.WebHome]]
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gellrich 1.1 62 {{confluence_layout-section ac:type="single"}}
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gellrich 103.1 64 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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gellrich 18.1 66 {{confluence_tip title="My question is not in here?"}}
gellrich 136.1 67 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
gellrich 18.1 68 {{/confluence_tip}}
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gellrich 124.1 80 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
gellrich 109.1 81
gellrich 103.1 82 {{confluence_tip title="What are Belle II credentials?"}}
gellrich 148.1 83 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
gellrich 103.1 84 {{/confluence_tip}}
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86 {{confluence_tip title="I lost the password of my KEKCC account."}}
gellrich 136.1 87 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
gellrich 103.1 88 //__
89 {{/confluence_tip}}
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gellrich 124.1 91 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
gellrich 103.1 92 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
93 {{/confluence_tip}}
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95 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
96 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
97 {{/confluence_tip}}
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99 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
100 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
101 {{/confluence_tip}}
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103 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
104 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
105 {{/confluence_tip}}
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gellrich 120.1 117 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
gellrich 103.1 118
gellrich 119.1 119 {{confluence_tip title="I need to contact an expert?"}}
120 See [[doc:BI.Belle II Support Contacts.WebHome]].
gellrich 103.1 121 {{/confluence_tip}}
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132 {{confluence_layout-cell}}
133 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
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gellrich 73.1 135 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
136 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 137 {{/confluence_tip}}
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gellrich 103.1 139 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
140 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 141 {{/confluence_tip}}
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gellrich 103.1 143 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
144 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
gellrich 100.1 145 {{/confluence_tip}}
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gellrich 103.1 147 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
148 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
149 {{/confluence_tip}}
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151 {{confluence_tip title="Where is the Belle II members list?"}}
152 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
153 {{/confluence_tip}}
gellrich 107.1 154
gellrich 108.1 155 {{confluence_tip title="My membership 'Expired'."}}
gellrich 107.1 156 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
157 {{/confluence_tip}}
gellrich 145.1 158
gellrich 147.1 159 {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
gellrich 145.1 160 The date until you are a Belle II author is maintained in the B2MMS. After your membership expired your account will be valid until Authorship End Date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]] only. In case of problems contact the helpdesk.
161 {{/confluence_tip}}
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173 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
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gellrich 125.1 175 {{confluence_tip title="I can't find the links to the registration portals."}}
176 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
177 {{/confluence_tip}}
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gellrich 102.1 179 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
gellrich 148.1 180 The account is the one you typed into the form at registration time (not an email address!). The initial password is was set by the system and shown in the form. Please remember it!
gellrich 102.1 181 {{/confluence_tip}}
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gellrich 103.1 183 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
184 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
185 //__
gellrich 89.1 186 {{/confluence_tip}}
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gellrich 103.1 188 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
189 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 190 {{/confluence_tip}}
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gellrich 103.1 192 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
193 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 194 {{/confluence_tip}}
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gellrich 124.1 206 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
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208 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
209 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
210 {{/confluence_tip}}
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212 {{confluence_tip title="I have login problems to the collaborative services!"}}
gellrich 148.1 213 You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
gellrich 124.1 214 {{/confluence_tip}}
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gellrich 143.1 226 == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
gellrich 142.1 227
228 {{confluence_tip title="Which Indico can be access?"}}
gellrich 148.1 229 The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
gellrich 142.1 230 {{/confluence_tip}}
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232 {{confluence_tip title="What about the KEK Indico?"}}
233 The KEK Indico system is managed completely independently.
234 {{/confluence_tip}}
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gellrich 103.1 246 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
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gellrich 151.1 248 {{confluence_tip title="I am working at / employed by DESY?"}}
gellrich 146.1 249 People who work at or/and are **employed by DESY** must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
gellrich 151.1 250 {{/confluence_tip}}
gellrich 146.1 251
gellrich 103.1 252 {{confluence_tip title="What is an account?"}}
253 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 254 {{/confluence_tip}}
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gellrich 103.1 256 {{confluence_tip title="I have a already a DESY account?"}}
257 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 258 {{/confluence_tip}}
gellrich 65.1 259
gellrich 103.1 260 {{confluence_tip title="How can I login to DESY?"}}
gellrich 130.1 261 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
gellrich 103.1 262 {{/confluence_tip}}
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gellrich 151.1 264 {{confluence_tip title="How long is my recent password valid?"}}
gellrich 147.1 265 Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
gellrich 151.1 266 {{/confluence_tip}}
gellrich 147.1 267
gellrich 77.1 268 {{confluence_tip title="When does my password expire?"}}
269 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
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271 bastion02: [~~] kinit      
272 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
273 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
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275 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
276 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
277 {{/confluence_tip}}
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gellrich 65.1 279 {{confluence_tip title="I forgot my password?"}}
gellrich 149.1 280 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//
gellrich 65.1 281 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
282 {{/confluence_tip}}
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gellrich 149.1 284 {{confluence_tip title="I lost my password?"}}
285 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
286 {{/confluence_tip}}
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288 \\
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290 {{confluence_tip title="Email from the DESY registry that account expires?"}}
291 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
292 {{/confluence_tip}}
293
294 \\
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gellrich 121.1 296 {{confluence_tip title="My password expired and I got an temporary one?"}}
297 My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 122.1 298 //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
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300 (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
gellrich 121.1 301 {{/confluence_tip}}
302
gellrich 149.1 303 \\
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gellrich 103.1 305 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
306 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 307 {{/confluence_tip}}
308
gellrich 103.1 309 {{confluence_tip title="What are the DESY password requirements/rules?"}}
310 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 311 {{/confluence_tip}}
312
gellrich 103.1 313 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
314 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 315 {{/confluence_tip}}
316
gellrich 103.1 317 {{confluence_tip title="How long does it take to create my login credentials?"}}
318 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 319 {{/confluence_tip}}
320
gellrich 103.1 321 {{confluence_tip title="I want to change my password?"}}
gellrich 117.1 322 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 104.1 323
gellrich 150.1 324 If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails e.g. due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
325
326 We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
gellrich 52.1 327 {{/confluence_tip}}
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gellrich 103.1 329 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 117.1 330 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
gellrich 51.1 331 {{/confluence_tip}}
332
gellrich 103.1 333 {{confluence_tip title="Which resources can I use by default?"}}
334 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 335 {{/confluence_tip}}
336
gellrich 103.1 337 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
338 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 47.1 339 {{/confluence_tip}}
340
gellrich 103.1 341 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
342 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 343 {{/confluence_tip}}
344
gellrich 103.1 345 {{confluence_tip title="Do I have a DESY account?"}}
346 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
gellrich 45.1 347 {{/confluence_tip}}
348
gellrich 42.1 349 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 350 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 351 {{/confluence_tip}}
gellrich 152.1 352
353 {{confluence_tip title="I have problems with the portal https://password.desy.de ."}}
354 Please use exclusively [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial,  temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.
355 {{/confluence_tip}}
gellrich 103.1 356 {{/confluence_layout-cell}}
357 {{/confluence_layout-section}}
gellrich 42.1 358
gellrich 103.1 359 {{confluence_layout-section ac:type="single"}}
360 {{confluence_layout-cell}}
361 ----
362 {{/confluence_layout-cell}}
363 {{/confluence_layout-section}}
gellrich 40.1 364
gellrich 103.1 365 {{confluence_layout-section ac:type="single"}}
366 {{confluence_layout-cell}}
gellrich 124.1 367 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
gellrich 60.1 368
gellrich 138.1 369 {{confluence_tip title="I must change my email address?"}}
gellrich 141.1 370 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
gellrich 138.1 371
372 N**ote: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
373 {{/confluence_tip}}
374
gellrich 103.1 375 {{confluence_tip title="Names and email addresses."}}
376 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
gellrich 60.1 377 {{/confluence_tip}}
378
gellrich 103.1 379 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
380 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 381 {{/confluence_tip}}
382
gellrich 103.1 383 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
384 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 385 {{/confluence_tip}}
386
gellrich 103.1 387 {{confluence_tip title="What does PEM stand for?"}}
388 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 389 {{/confluence_tip}}
gellrich 103.1 390 {{/confluence_layout-cell}}
391 {{/confluence_layout-section}}
gellrich 30.1 392
gellrich 103.1 393 {{confluence_layout-section ac:type="single"}}
394 {{confluence_layout-cell}}
395 ----
396 {{/confluence_layout-cell}}
397 {{/confluence_layout-section}}
gellrich 28.1 398
gellrich 103.1 399 {{confluence_layout-section ac:type="single"}}
400 {{confluence_layout-cell}}
401 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 402
gellrich 25.1 403 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 404 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 405 {{/confluence_tip}}
406
gellrich 103.1 407 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
408 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 24.1 409 {{/confluence_tip}}
410
gellrich 1.1 411 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 412 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 413 {{/confluence_tip}}
414
gellrich 103.1 415 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
416 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 417 {{/confluence_tip}}
418
gellrich 1.1 419 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 420 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
421 //
gellrich 1.1 422 {{/confluence_tip}}
423
gellrich 103.1 424 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
425 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 426 {{/confluence_tip}}
427
gellrich 103.1 428 {{confluence_tip title="Am I member of the VO 'belle'?"}}
429 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 430 {{/confluence_tip}}
431
gellrich 103.1 432 {{confluence_tip title="With my certificate I am already member of another VO?"}}
433 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 434 {{/confluence_tip}}
435
gellrich 103.1 436 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
437 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 438 {{/confluence_tip}}
439
gellrich 103.1 440 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
441 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
442 //
gellrich 5.1 443 {{/confluence_tip}}
444
gellrich 103.1 445 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
446 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 447 {{/confluence_tip}}
448
gellrich 6.1 449 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 450 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 451
gellrich 7.1 452 The directory:
453
454 ~> cd ~~/.globus
455
456 ~> ls -l
457
458 -r~-~-r~-~-r~-~- 1  usercert.pem
459
460 -r~-~-~-~-~-~-~-~- 1  userkey.pem
461
gellrich 111.1 462 \\
gellrich 7.1 463
464 Checking if public (cert) and private (key) match:
465
gellrich 111.1 466 \\
gellrich 7.1 467
468 (% class="code" %)
469 (((
470 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
471 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
472 )))
473
gellrich 111.1 474 \\
gellrich 7.1 475
476 Checking subject, issuer, and validity dates:
477
478 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
479
gellrich 111.1 480 \\
gellrich 7.1 481
482 Recreating a single file with public and private key to be improted into a broser:
483
484 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 485 {{/confluence_tip}}
gellrich 103.1 486 {{/confluence_layout-cell}}
487 {{/confluence_layout-section}}
gellrich 5.1 488
gellrich 103.1 489 {{confluence_layout-section ac:type="single"}}
490 {{confluence_layout-cell}}
491 ----
492 {{/confluence_layout-cell}}
493 {{/confluence_layout-section}}
gellrich 18.1 494
gellrich 103.1 495 {{confluence_layout-section ac:type="single"}}
496 {{confluence_layout-cell}}
gellrich 116.1 497 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
gellrich 103.1 498
gellrich 116.1 499 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
500 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
501 {{/confluence_tip}}
502
gellrich 103.1 503 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
504 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
505 {{/confluence_tip}}
506
507 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
508 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
509 {{/confluence_tip}}
510
511 {{confluence_tip title="How can I use my account with GIT/stash?"}}
512 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
513 {{/confluence_tip}}
514
515 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
gellrich 116.1 516 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
gellrich 103.1 517
518 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
519 {{/confluence_tip}}
gellrich 1.1 520 {{/confluence_layout-cell}}
521 {{/confluence_layout-section}}
522
523 {{confluence_layout-section ac:type="single"}}
524 {{confluence_layout-cell}}
525 ----
526 {{/confluence_layout-cell}}
527 {{/confluence_layout-section}}
gellrich 103.1 528
529 {{confluence_layout-section ac:type="single"}}
530 {{confluence_layout-cell}}
gellrich 131.1 531 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==
gellrich 103.1 532
gellrich 131.1 533 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
534 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
535 {{/confluence_tip}}
536
gellrich 103.1 537 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 130.1 538 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
gellrich 103.1 539 {{/confluence_tip}}
540
gellrich 123.1 541 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
542 ssh <your_account_name>@bastion.desy.de
543
544 bastion02: [~~] id
545
546 ... 5296(af-belle2)...
547
548 bastion02: [~~] ssh naf-belle2
549
550 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
551 {{/confluence_tip}}
552
gellrich 103.1 553 {{confluence_tip title="I want to use Belle II computing resources?"}}
554 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
555 //
556 {{/confluence_tip}}
557
558 {{confluence_tip title="Are there infos about the NAF?"}}
559 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
560 {{/confluence_tip}}
561
562 {{confluence_tip title="I need access to additional resouces?"}}
563 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
564 {{/confluence_tip}}
565 {{/confluence_layout-cell}}
566 {{/confluence_layout-section}}
567
568 {{confluence_layout-section ac:type="single"}}
569 {{confluence_layout-cell}}
570 ----
571 {{/confluence_layout-cell}}
572 {{/confluence_layout-section}}
gellrich 1.1 573 {{/confluence_layout}}