Belle II Registration and Account FAQ

(% style="color: rgb(255,0,0);" %)**Test**(%%) your account_name / password by trying to login to

6

7

<account_name>@bastion.desy.de .

The Belle II Collaborative Services are accessible with **DESY credentials** which consist of

12

13

(% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**

14

15

Your email address does **NOT** work!

16

17

Passwords must be renewed after 6 month. You will be informed by email well in advance.

18

19

For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.

(% style="color: rgb(255,0,0);" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].

Please change your (% style="color: rgb(255,0,0);" %)**personal email address**(%%) (**PEM**) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@desy.de__ and __@belle2.org__ email addresses are simply **forwarding** to your **PEM**.

\\

----

(% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.

(% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**

51

52

(% style="color: rgb(0,0,0);" %)Consider also:

53

54

* [[doc:BI.Belle II Newcomers.WebHome]]

55

* [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]

56

* [[doc:BI.Belle II Support Contacts.WebHome]]

57

* [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]

58

* [[doc:BI.Belle II Membership Management System.WebHome]]

----

== {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==

71

72

73

If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__

----

== {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==

87

88

89

The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.

90

91

92

{{confluence_tip title="I lost the password of my KEKCC account."}}

93

The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//

//__

{{confluence_tip title="Can I use my KEK account/password at DESY?"}}

98

No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.

99

100

101

{{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}

102

No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.

103

104

105

{{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}

106

No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.

107

108

109

{{confluence_tip title="Can I use my DESY account/password at KEK?"}}

110

No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.

----

== {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==

124

125

126

See [[doc:BI.Belle II Support Contacts.WebHome]].

----

== {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==

140

141

{{confluence_tip title="I am new to Belle II. What do I have to do?"}}

142

Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.

143

144

145

{{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}

146

If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).

147

148

149

{{confluence_tip title="Who is the representative of my institution (IR)?"}}

150

Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.

151

152

153

{{confluence_tip title="How long does it take to get a Belle II membership?"}}

154

Your membership request triggers an approval workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.

Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).

If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.

163

164

165

{{confluence_tip title="My membership expires but I am still a Belle II author?"}}

166

The date until you are a Belle II author is maintained in the B2MMS. After your membership expired your account will be valid until Authorship End Date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]] only. In case of problems contact the helpdesk.

----

== {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==

180

181

{{confluence_tip title="I can't find the links to the registration portals."}}

182

Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].

183

184

185

{{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}

186

The account is the one you typed into the form at registration time (not an email address!). The initial password is was set by the system and shown in the form. Please remember it!

187

188

189

{{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}

190

The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//

//__

{{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}

195

The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.

196

197

198

{{confluence_tip title="Why am I asked for my date and place of birth?"}}

199

In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.

----

== {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==

213

214

{{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}

215

Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].

216

217

218

{{confluence_tip title="I have login problems to the collaborative services!"}}

219

You need your DESY credentials (account_name / password). An email address does not work. Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]

----

== {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==

233

234

235

The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**

The KEK Indico system is managed completely independently.

----

== {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==

253

254

255

People who work at or/and are **employed by DESY** must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.

Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.

Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.

Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.

Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!

Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:

276

277

bastion02: [~~] kinit

278

Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:

279

Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018

280

281

In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//

282

//An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.

In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//

287

//An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.

If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].

\\

{{confluence_tip title="Email from the DESY registry that account expires?"}}

297

(% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.

\\

{{confluence_tip title="My password expired and I got an temporary one?"}}

303

My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//

304

//Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.

305

306

(% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**

\\

{{confluence_tip title="What about capital letters in account names and email addresses?"}}

312

In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!

313

314

315

{{confluence_tip title="What are the DESY password requirements/rules?"}}

316

Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .

317

318

319

{{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}

320

At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]

321

322

323

{{confluence_tip title="How long does it take to create my login credentials?"}}

324

(% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).

Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].

329

330

If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails e.g. due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.

331

332

We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.

333

334

335

{{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}

336

The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).

See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].

341

342

343

{{confluence_tip title="What is my Belle II account at DESY good for?"}}

344

The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.

345

346

347

{{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}

348

No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].

If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.

The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].

357

358

359

{{confluence_tip title="I have problems with the portal https://password.desy.de ."}}

360

Please use exclusively [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial, temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.

----

== {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==

374

375

376

Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.

377

378

N**ote: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**

The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.

383

384

385

{{confluence_tip title="How do I change my email address in the collaboration email list?"}}

386

The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).

387

388

389

{{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}

390

The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.

'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.

----

== {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==

408

409

410

Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!

411

412

413

{{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}

414

Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.

415

416

417

{{confluence_tip title="I have already a Grid user certifcate?"}}

418

Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!

419

420

421

{{confluence_tip title="I got my Grid user certificate in an e-mail?"}}

422

You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.

423

424

425

{{confluence_tip title="Is my Grid user certificate in the browser?"}}

426

Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.

//

{{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}

431

For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.

See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .

436

437

438

{{confluence_tip title="With my certificate I am already member of another VO?"}}

439

The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.

440

441

442

{{confluence_tip title="I lost the password of my Grid user certificate?"}}

443

As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.

444

445

446

{{confluence_tip title="How to convert my KEK user certificate to .p12?"}}

447

Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]

//

{{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}

452

Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.

453

454

455

{{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}

456

Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.

The directory:

~> cd ~~/.globus

~> ls -l

-r~-~-r~-~-r~-~- 1 usercert.pem

465

466

-r~-~-~-~-~-~-~-~- 1 userkey.pem

\\

Checking if public (cert) and private (key) match:

\\

(% class="code" %)

(((

~> openssl x509 -noout -modulus -in usercert.pem | openssl md5

477

~> openssl rsa -noout -modulus -in userkey.pem | openssl md5

)))

\\

Checking subject, issuer, and validity dates:

483

484

~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem

\\

Recreating a single file with public and private key to be improted into a broser:

489

490

~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem

----

== {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==

504

505

{{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}

506

Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .

507

508

509

{{confluence_tip title="My browser complains about connection / SSL problems?"}}

510

Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.

511

512

513

{{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}

514

In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' / 'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .

515

516

517

{{confluence_tip title="How can I use my account with GIT/stash?"}}

518

Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .

519

520

521

{{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}

522

You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!

523

524

CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...

----

== {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==

538

539

{{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}

540

Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.

Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.

545

546

547

{{confluence_tip title="Do I have already access to the NAF and storage?"}}

548

ssh <your_account_name>@bastion.desy.de

bastion02: [~~] id

... 5296(af-belle2)...

553

554

bastion02: [~~] ssh naf-belle2

555

556

naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>

557

558

559

{{confluence_tip title="I want to use Belle II computing resources?"}}

560

Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//

//

The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.

See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].