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Version 155.1 by gellrich on 2020-06-23 11:13
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gellrich 153.1 5 (% style="color: rgb(255,0,0);" %)**Test**(%%) your account_name / password by trying to login to
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7 <account_name>@bastion.desy.de .
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gellrich 136.1 11 The Belle II Collaborative Services are accessible with **DESY credentials** which consist of
gellrich 126.1 12
13 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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gellrich 149.1 15 Your email address does **NOT** work!
gellrich 129.1 16
gellrich 148.1 17 Passwords must be renewed after 6 month. You will be informed by email well in advance.
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gellrich 149.1 19 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address.
gellrich 132.1 20 {{/info}}
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gellrich 133.1 23 (% style="color: rgb(255,0,0);" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 132.1 24 {{/info}}
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26 {{info}}
27 Please change your  (% style="color: rgb(255,0,0);" %)**personal email address**(%%) (**PEM**) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@desy.de__ and __@belle2.org__ email addresses are simply **forwarding** to your **PEM**.
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gellrich 94.1 44 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
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48 {{toc/}}
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50 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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52 (% style="color: rgb(0,0,0);" %)Consider also:
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gellrich 83.1 54 * [[doc:BI.Belle II Newcomers.WebHome]]
55 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 56 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 57 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
58 * [[doc:BI.Belle II Membership Management System.WebHome]]
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gellrich 103.1 70 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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gellrich 18.1 72 {{confluence_tip title="My question is not in here?"}}
gellrich 136.1 73 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
gellrich 18.1 74 {{/confluence_tip}}
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gellrich 124.1 86 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
gellrich 109.1 87
gellrich 103.1 88 {{confluence_tip title="What are Belle II credentials?"}}
gellrich 148.1 89 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
gellrich 103.1 90 {{/confluence_tip}}
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92 {{confluence_tip title="I lost the password of my KEKCC account."}}
gellrich 136.1 93 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
gellrich 103.1 94 //__
95 {{/confluence_tip}}
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gellrich 124.1 97 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
gellrich 103.1 98 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
99 {{/confluence_tip}}
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101 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
102 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
103 {{/confluence_tip}}
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105 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
106 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
107 {{/confluence_tip}}
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109 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
110 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
111 {{/confluence_tip}}
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gellrich 120.1 123 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
gellrich 103.1 124
gellrich 119.1 125 {{confluence_tip title="I need to contact an expert?"}}
126 See [[doc:BI.Belle II Support Contacts.WebHome]].
gellrich 103.1 127 {{/confluence_tip}}
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138 {{confluence_layout-cell}}
139 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
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gellrich 73.1 141 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
142 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 143 {{/confluence_tip}}
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gellrich 103.1 145 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
146 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 147 {{/confluence_tip}}
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gellrich 103.1 149 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
150 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
gellrich 100.1 151 {{/confluence_tip}}
152
gellrich 103.1 153 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
154 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
155 {{/confluence_tip}}
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157 {{confluence_tip title="Where is the Belle II members list?"}}
158 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
159 {{/confluence_tip}}
gellrich 107.1 160
gellrich 108.1 161 {{confluence_tip title="My membership 'Expired'."}}
gellrich 107.1 162 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
163 {{/confluence_tip}}
gellrich 145.1 164
gellrich 155.1 165 {{confluence_tip title="How do I reactivate my membership and account?"}}
166 If you have been a Belle II member you still have a record in the B2MMS and an account in the DESY registry. If expired both can be reactivated. Please **do not request new** ones but ask your IR to reactivate your membership. Your account will then be activated automatically. Give half a working day for expired accounts.
167 {{/confluence_tip}}
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gellrich 147.1 169 {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
gellrich 145.1 170 The date until you are a Belle II author is maintained in the B2MMS. After your membership expired your account will be valid until Authorship End Date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]] only. In case of problems contact the helpdesk.
171 {{/confluence_tip}}
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183 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
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gellrich 125.1 185 {{confluence_tip title="I can't find the links to the registration portals."}}
186 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
187 {{/confluence_tip}}
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gellrich 102.1 189 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
gellrich 148.1 190 The account is the one you typed into the form at registration time (not an email address!). The initial password is was set by the system and shown in the form. Please remember it!
gellrich 102.1 191 {{/confluence_tip}}
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gellrich 103.1 193 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
194 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
195 //__
gellrich 89.1 196 {{/confluence_tip}}
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gellrich 103.1 198 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
199 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 200 {{/confluence_tip}}
201
gellrich 103.1 202 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
203 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 204 {{/confluence_tip}}
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gellrich 124.1 216 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
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218 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
219 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
220 {{/confluence_tip}}
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222 {{confluence_tip title="I have login problems to the collaborative services!"}}
gellrich 148.1 223 You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
gellrich 124.1 224 {{/confluence_tip}}
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gellrich 143.1 236 == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
gellrich 142.1 237
238 {{confluence_tip title="Which Indico can be access?"}}
gellrich 148.1 239 The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
gellrich 142.1 240 {{/confluence_tip}}
241
242 {{confluence_tip title="What about the KEK Indico?"}}
243 The KEK Indico system is managed completely independently.
244 {{/confluence_tip}}
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gellrich 103.1 256 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
257
gellrich 151.1 258 {{confluence_tip title="I am working at / employed by DESY?"}}
gellrich 146.1 259 People who work at or/and are **employed by DESY** must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
gellrich 151.1 260 {{/confluence_tip}}
gellrich 146.1 261
gellrich 103.1 262 {{confluence_tip title="What is an account?"}}
263 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 264 {{/confluence_tip}}
265
gellrich 103.1 266 {{confluence_tip title="I have a already a DESY account?"}}
267 Belle II collaborators who have //already// a **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 268 {{/confluence_tip}}
gellrich 65.1 269
gellrich 103.1 270 {{confluence_tip title="How can I login to DESY?"}}
gellrich 130.1 271 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
gellrich 103.1 272 {{/confluence_tip}}
273
gellrich 151.1 274 {{confluence_tip title="How long is my recent password valid?"}}
gellrich 147.1 275 Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
gellrich 151.1 276 {{/confluence_tip}}
gellrich 147.1 277
gellrich 77.1 278 {{confluence_tip title="When does my password expire?"}}
279 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
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281 bastion02: [~~] kinit      
282 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
283 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
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285 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
286 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
287 {{/confluence_tip}}
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gellrich 65.1 289 {{confluence_tip title="I forgot my password?"}}
gellrich 149.1 290 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__ from your institution email address.//
gellrich 65.1 291 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
292 {{/confluence_tip}}
293
gellrich 149.1 294 {{confluence_tip title="I lost my password?"}}
295 If your password got lost we reset it for you, please contact //[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
296 {{/confluence_tip}}
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300 {{confluence_tip title="Email from the DESY registry that account expires?"}}
301 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
302 {{/confluence_tip}}
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gellrich 121.1 306 {{confluence_tip title="My password expired and I got an temporary one?"}}
307 My password expired and I got an temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
gellrich 122.1 308 //Log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
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310 (% style="color: rgb(255,0,0);" %)**You need the temporary password to log in **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)**AND**(% style="color: rgb(255,0,0);" %)** as 'Old password' in the portal.**
gellrich 121.1 311 {{/confluence_tip}}
312
gellrich 149.1 313 \\
314
gellrich 103.1 315 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
316 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 317 {{/confluence_tip}}
318
gellrich 103.1 319 {{confluence_tip title="What are the DESY password requirements/rules?"}}
320 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 321 {{/confluence_tip}}
322
gellrich 103.1 323 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
324 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 325 {{/confluence_tip}}
326
gellrich 103.1 327 {{confluence_tip title="How long does it take to create my login credentials?"}}
328 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 329 {{/confluence_tip}}
330
gellrich 103.1 331 {{confluence_tip title="I want to change my password?"}}
gellrich 117.1 332 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 104.1 333
gellrich 150.1 334 If the web service [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] fails e.g. due to your network settings (we saw such cases), login via '//ssh password.desy.de//'.
335
336 We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
gellrich 52.1 337 {{/confluence_tip}}
338
gellrich 103.1 339 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 117.1 340 The command '//passwd//' issued on a DESY login host, e.g. //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo).
gellrich 51.1 341 {{/confluence_tip}}
342
gellrich 103.1 343 {{confluence_tip title="Which resources can I use by default?"}}
344 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 345 {{/confluence_tip}}
346
gellrich 103.1 347 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
348 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 47.1 349 {{/confluence_tip}}
350
gellrich 103.1 351 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
352 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 353 {{/confluence_tip}}
354
gellrich 103.1 355 {{confluence_tip title="Do I have a DESY account?"}}
356 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
gellrich 45.1 357 {{/confluence_tip}}
358
gellrich 42.1 359 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 360 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 361 {{/confluence_tip}}
gellrich 152.1 362
363 {{confluence_tip title="I have problems with the portal https://password.desy.de ."}}
364 Please use exclusively [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial,  temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.
365 {{/confluence_tip}}
gellrich 103.1 366 {{/confluence_layout-cell}}
367 {{/confluence_layout-section}}
gellrich 42.1 368
gellrich 103.1 369 {{confluence_layout-section ac:type="single"}}
370 {{confluence_layout-cell}}
371 ----
372 {{/confluence_layout-cell}}
373 {{/confluence_layout-section}}
gellrich 40.1 374
gellrich 103.1 375 {{confluence_layout-section ac:type="single"}}
376 {{confluence_layout-cell}}
gellrich 124.1 377 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
gellrich 60.1 378
gellrich 138.1 379 {{confluence_tip title="I must change my email address?"}}
gellrich 141.1 380 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
gellrich 138.1 381
382 N**ote: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
383 {{/confluence_tip}}
384
gellrich 103.1 385 {{confluence_tip title="Names and email addresses."}}
386 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses such as __[[given.middle.family_AT_desy.de>>url:http://given.middle.family_AT_desy.de||shape="rect"]]__ and __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_desy.de__' and '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_desy.de__'.
gellrich 60.1 387 {{/confluence_tip}}
388
gellrich 103.1 389 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
390 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 391 {{/confluence_tip}}
392
gellrich 103.1 393 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
394 The addresses are of the form 'firstname[.middlename].[[lastname_AT_desy.de>>url:http://lastname_AT_desy.de||shape="rect"]]' and 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 395 {{/confluence_tip}}
396
gellrich 103.1 397 {{confluence_tip title="What does PEM stand for?"}}
398 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 399 {{/confluence_tip}}
gellrich 103.1 400 {{/confluence_layout-cell}}
401 {{/confluence_layout-section}}
gellrich 30.1 402
gellrich 103.1 403 {{confluence_layout-section ac:type="single"}}
404 {{confluence_layout-cell}}
405 ----
406 {{/confluence_layout-cell}}
407 {{/confluence_layout-section}}
gellrich 28.1 408
gellrich 103.1 409 {{confluence_layout-section ac:type="single"}}
410 {{confluence_layout-cell}}
411 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 412
gellrich 25.1 413 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 414 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 415 {{/confluence_tip}}
416
gellrich 103.1 417 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
418 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 24.1 419 {{/confluence_tip}}
420
gellrich 1.1 421 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 422 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 423 {{/confluence_tip}}
424
gellrich 103.1 425 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
426 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 427 {{/confluence_tip}}
428
gellrich 1.1 429 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 430 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
431 //
gellrich 1.1 432 {{/confluence_tip}}
433
gellrich 103.1 434 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
435 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 436 {{/confluence_tip}}
437
gellrich 103.1 438 {{confluence_tip title="Am I member of the VO 'belle'?"}}
439 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 440 {{/confluence_tip}}
441
gellrich 103.1 442 {{confluence_tip title="With my certificate I am already member of another VO?"}}
443 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 444 {{/confluence_tip}}
445
gellrich 103.1 446 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
447 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 448 {{/confluence_tip}}
449
gellrich 103.1 450 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
451 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
452 //
gellrich 5.1 453 {{/confluence_tip}}
454
gellrich 103.1 455 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
456 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 457 {{/confluence_tip}}
458
gellrich 6.1 459 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 460 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 461
gellrich 7.1 462 The directory:
463
464 ~> cd ~~/.globus
465
466 ~> ls -l
467
468 -r~-~-r~-~-r~-~- 1  usercert.pem
469
470 -r~-~-~-~-~-~-~-~- 1  userkey.pem
471
gellrich 111.1 472 \\
gellrich 7.1 473
474 Checking if public (cert) and private (key) match:
475
gellrich 111.1 476 \\
gellrich 7.1 477
478 (% class="code" %)
479 (((
480 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
481 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
482 )))
483
gellrich 111.1 484 \\
gellrich 7.1 485
486 Checking subject, issuer, and validity dates:
487
488 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
489
gellrich 111.1 490 \\
gellrich 7.1 491
492 Recreating a single file with public and private key to be improted into a broser:
493
494 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 495 {{/confluence_tip}}
gellrich 103.1 496 {{/confluence_layout-cell}}
497 {{/confluence_layout-section}}
gellrich 5.1 498
gellrich 103.1 499 {{confluence_layout-section ac:type="single"}}
500 {{confluence_layout-cell}}
501 ----
502 {{/confluence_layout-cell}}
503 {{/confluence_layout-section}}
gellrich 18.1 504
gellrich 103.1 505 {{confluence_layout-section ac:type="single"}}
506 {{confluence_layout-cell}}
gellrich 116.1 507 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
gellrich 103.1 508
gellrich 116.1 509 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
510 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
511 {{/confluence_tip}}
512
gellrich 103.1 513 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
514 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
515 {{/confluence_tip}}
516
517 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
518 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
519 {{/confluence_tip}}
520
521 {{confluence_tip title="How can I use my account with GIT/stash?"}}
522 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
523 {{/confluence_tip}}
524
525 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
gellrich 116.1 526 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
gellrich 103.1 527
528 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
529 {{/confluence_tip}}
gellrich 1.1 530 {{/confluence_layout-cell}}
531 {{/confluence_layout-section}}
532
533 {{confluence_layout-section ac:type="single"}}
534 {{confluence_layout-cell}}
535 ----
536 {{/confluence_layout-cell}}
537 {{/confluence_layout-section}}
gellrich 103.1 538
539 {{confluence_layout-section ac:type="single"}}
540 {{confluence_layout-cell}}
gellrich 131.1 541 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==
gellrich 103.1 542
gellrich 131.1 543 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
544 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
545 {{/confluence_tip}}
546
gellrich 103.1 547 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 130.1 548 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
gellrich 103.1 549 {{/confluence_tip}}
550
gellrich 123.1 551 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
552 ssh <your_account_name>@bastion.desy.de
553
554 bastion02: [~~] id
555
556 ... 5296(af-belle2)...
557
558 bastion02: [~~] ssh naf-belle2
559
560 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
561 {{/confluence_tip}}
562
gellrich 103.1 563 {{confluence_tip title="I want to use Belle II computing resources?"}}
564 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
565 //
566 {{/confluence_tip}}
567
568 {{confluence_tip title="Are there infos about the NAF?"}}
569 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
570 {{/confluence_tip}}
571
572 {{confluence_tip title="I need access to additional resouces?"}}
573 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
574 {{/confluence_tip}}
575 {{/confluence_layout-cell}}
576 {{/confluence_layout-section}}
577
578 {{confluence_layout-section ac:type="single"}}
579 {{confluence_layout-cell}}
580 ----
581 {{/confluence_layout-cell}}
582 {{/confluence_layout-section}}
gellrich 1.1 583 {{/confluence_layout}}