Version 182.1 by gellrich on 2023-02-06 16:53

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4 {{info}}
5 (% style="color: rgb(255,0,0);" %)**Test**(%%) your account_name / password by trying to login to
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7 ~> ssh <account_name>@bastion.desy.de .
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10 {{info}}
11 The Belle II Collaborative Services are accessible with **DESY credentials** which consist of
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13 (% style="color: rgb(255,0,0);" %)**ACCOUNT_NAME**(%%) and (% style="color: rgb(255,0,0);" %)**PASSWORD**
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15 Your email address does **NOT** work!
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17 Passwords must be **renewed** after 6 month. You will be informed by email well in advance. Please **don't ignore** this!
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19 Renew your password via [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] .  The service now contains a **RECOVERY** functionality!
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21 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address and add your **account_name**! The reset might take a **few work days**.
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23 Consider to use a **password safe** to avoid loosing the password.
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25 Account names can **NOT** be changed.
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28 {{info}}
29 (% style="color: rgb(255,0,0);" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
30 {{/info}}
31
32 {{info}}
33 Please change your  (% style="color: rgb(255,0,0);" %)**Personal Contact Address**(%%) (CA) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@belle2.org__ email addresses are simply **forwarding** to your **PCA**. Hence those addresses are shall **NOT** be used as PCAs as this would introduce loops.
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50 (% style="color: rgb(0,0,0);" %)This page is meant to serve as a (% style="color: rgb(255,0,0);" %)supplement to the normal documentation(% style="color: rgb(0,0,0);" %) in case of misunderstandings or unclear descriptions. It (% style="color: rgb(0, 0, 0); color: rgb(255, 0, 0)" %)does not replace(% style="color: rgb(0,0,0);" %) the documentation which therefore should be considered first.
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54 {{toc/}}
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56 (% style="color: rgb(255,0,0);" %)**Try the 'ctl-f' to search for your problem!**
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58 (% style="color: rgb(0,0,0);" %)Consider also:
59
60 * [[doc:BI.Belle II Newcomers.WebHome]]
61 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
62 * [[doc:BI.Belle II Support Contacts.WebHome]]
63 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
64 * [[doc:BI.Belle II Membership Management System.WebHome]]
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70 ----
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75 {{confluence_layout-cell}}
76 == {{id name="BelleIIRegistrationandAccountFAQ-General"/}}General ==
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78 {{confluence_tip title="My question is not in here?"}}
79 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
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86 ----
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90 {{confluence_layout-section ac:type="single"}}
91 {{confluence_layout-cell}}
92 == {{id name="BelleIIRegistrationandAccountFAQ-Basics"/}}Basics ==
93
94 {{confluence_tip title="What are Belle II credentials?"}}
95 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
96 {{/confluence_tip}}
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98 {{confluence_tip title="I lost the password of my KEKCC account."}}
99 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
100 //__
101 {{/confluence_tip}}
102
103 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
104 No, the DESY and the KEK registries are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
105 {{/confluence_tip}}
106
107 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
108 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
109 {{/confluence_tip}}
110
111 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
112 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
113 {{/confluence_tip}}
114
115 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
116 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
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123 ----
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128 {{confluence_layout-cell}}
129 == {{id name="BelleIIRegistrationandAccountFAQ-Contacts"/}}Contacts ==
130
131 {{confluence_tip title="I need to contact an expert?"}}
132 See [[doc:BI.Belle II Support Contacts.WebHome]].
133 {{/confluence_tip}}
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143 {{confluence_layout-section ac:type="single"}}
144 {{confluence_layout-cell}}
145 == {{id name="BelleIIRegistrationandAccountFAQ-BelleIIMembership"/}}Belle II Membership ==
146
147 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
148 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register!
149 {{/confluence_tip}}
150
151 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
152 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
153 {{/confluence_tip}}
154
155 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
156 Please ask your colleagues. We might also help you by email at __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
157 {{/confluence_tip}}
158
159 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
160 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
161 {{/confluence_tip}}
162
163 {{confluence_tip title="Where is the Belle II members list?"}}
164 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
165 {{/confluence_tip}}
166
167 {{confluence_tip title="My membership 'Expired'."}}
168 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
169 {{/confluence_tip}}
170
171 {{confluence_tip title="How do I reactivate my membership and account?"}}
172 If you have been a Belle II member you still have a record in the B2MMS and an account in the DESY registry. If expired both can be reactivated. Please **do not request new** ones but ask your IR to reactivate your membership. Your account will then be activated automatically. Give half a working day for expired accounts.
173 {{/confluence_tip}}
174
175 {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
176 The date until you are a Belle II author is maintained in the B2MMS (**Authorship End Date**). After your membership expired your account can be made be valid until that date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]]. See [[doc:BI.Belle II Authorship.WebHome]] and contact  contact the Belle II helpdesk.
177 {{/confluence_tip}}
178
179 {{confluence_tip title="My membership category must cahnge as I will now work as a master, physicist -term limited, faculty/staff member."}}
180 Please change the membership category in your B2MMS record in [[b2mms.belle2.org>>url:https://b2mms.belle2.org||shape="rect"]] . Your IR will have to approve your changes to become valid. See [[doc:BI.Belle II Membership Management System.WebHome]].
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187 ----
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192 {{confluence_layout-cell}}
193 == {{id name="BelleIIRegistrationandAccountFAQ-Registration"/}}Registration ==
194
195 {{confluence_tip title="I can't find the links to the registration portals."}}
196 Please check the section [[Belle II Registration Portal>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome||anchor="BelleIIUserRegistration-BelleIIRegistrationPortal"]].
197 {{/confluence_tip}}
198
199 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
200 The account is the one you typed into the form at registration time (**NOT** an email address!). The initial password is was set by the system and shown in the form. Please remember it!
201 {{/confluence_tip}}
202
203 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
204 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.__//
205 //__
206 {{/confluence_tip}}
207
208 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
209 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
210 {{/confluence_tip}}
211
212 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
213 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
214 {{/confluence_tip}}
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220 ----
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225 {{confluence_layout-cell}}
226 == {{id name="BelleIIRegistrationandAccountFAQ-CollaborativeServicesandTools"/}}Collaborative Services and Tools ==
227
228 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
229 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
230 {{/confluence_tip}}
231
232 {{confluence_tip title="I have login problems to the collaborative services!"}}
233 You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
234 {{/confluence_tip}}
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240 ----
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244 {{confluence_layout-section ac:type="single"}}
245 {{confluence_layout-cell}}
246 == {{id name="BelleIIRegistrationandAccountFAQ-Indico"/}}Indico ==
247
248 {{confluence_tip title="Which Indico can be access?"}}
249 The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more Indico instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
250 {{/confluence_tip}}
251
252 {{confluence_tip title="What about the KEK Indico?"}}
253 The KEK Indico system is operated independently!
254 {{/confluence_tip}}
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260 ----
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265 {{confluence_layout-cell}}
266 == {{id name="BelleIIRegistrationandAccountFAQ-AccountandPassword"/}}Account and Password ==
267
268 {{confluence_tip title="I am working at / employed by DESY?"}}
269 People who work at or/and are **employed by DESY** must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
270 {{/confluence_tip}}
271
272 {{confluence_tip title="What is an account?"}}
273 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
274 {{/confluence_tip}}
275
276 {{confluence_tip title="I have a already a DESY account?"}}
277 Belle II collaborators who have //already// **DESY credentials** should contact __//[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
278 {{/confluence_tip}}
279
280 {{confluence_tip title="How can I login to DESY?"}}
281 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
282 {{/confluence_tip}}
283
284 {{confluence_tip title="How long is my recent password valid?"}}
285 Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
286 {{/confluence_tip}}
287
288 {{confluence_tip title="When does my password expire?"}}
289 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
290
291 bastion02: [~~] kinit -V -A
292 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
293 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
294
295 //
296 //The service at  [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] contains a PASSWORD RECOVERY functionality.
297 {{/confluence_tip}}
298
299 {{confluence_tip title="I forgot/lost my password?"}}
300 The service at  [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] contains a PASSWORD RECOVERY functionality.
301 {{/confluence_tip}}
302
303 {{confluence_tip title="Can I change my account name?"}}
304 Your DESY account is a 4-8 character string; case insensitive (not an email address). **It can not be changed.**
305 {{/confluence_tip}}
306
307 {{confluence_tip title="I received an email from the DESY registry that the account expires?"}}
308 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
309 {{/confluence_tip}}
310
311 \\
312
313 {{confluence_tip title="My password expired and I got a temporary one?"}}
314 My password expired and I got a temporary password from __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
315 //Log in to [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
316 {{/confluence_tip}}
317
318 \\
319
320 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
321 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
322 {{/confluence_tip}}
323
324 {{confluence_tip title="What are the DESY password requirements/rules?"}}
325 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
326 {{/confluence_tip}}
327
328 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
329 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
330 {{/confluence_tip}}
331
332 {{confluence_tip title="How long does it take to create my login credentials?"}}
333 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
334 {{/confluence_tip}}
335
336 {{confluence_tip title="I want to change my password?"}}
337 Use [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]]. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
338
339 We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
340 {{/confluence_tip}}
341
342 {{confluence_tip title="Which resources can I use by default?"}}
343 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
344 {{/confluence_tip}}
345
346 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
347 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
348 {{/confluence_tip}}
349
350 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
351 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
352 {{/confluence_tip}}
353
354 {{confluence_tip title="Do I have a DESY account?"}}
355 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact [[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]] . A new registration attempt via the portal would fail.
356 {{/confluence_tip}}
357
358 {{confluence_tip title="Renewing / changing password?"}}
359 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
360 {{/confluence_tip}}
361
362 {{confluence_tip title="I have problems with the portal https://password.desy.de ."}}
363 Please use exclusively [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial,  temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.
364 {{/confluence_tip}}
365
366 {{confluence_tip title="My newly set account/password does not work?"}}
367 After setting a new password, please make sure to clear the cache of your browser ( e.g. firefox) to avoid using the old password.
368 {{/confluence_tip}}
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379 {{confluence_layout-cell}}
380 == {{id name="BelleIIRegistrationandAccountFAQ-EmailAddresses"/}}Email Addresses ==
381
382 {{confluence_tip title="I changed my email address?"}}
383 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
384
385 **Note: Contact KEK to change your home email address connected to your KEK account. See [[doc:BI.Belle II Newcomers.WebHome]].**
386
387 **Note: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
388 {{/confluence_tip}}
389
390 {{confluence_tip title="Names and email addresses."}}
391 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_belle2.org__'.
392 {{/confluence_tip}}
393
394 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
395 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
396 {{/confluence_tip}}
397
398 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
399 The addresses are of the form 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
400 {{/confluence_tip}}
401
402 {{confluence_tip title="What does PEM stand for?"}}
403 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
404 {{/confluence_tip}}
405 {{/confluence_layout-cell}}
406 {{/confluence_layout-section}}
407
408 {{confluence_layout-section ac:type="single"}}
409 {{confluence_layout-cell}}
410 ----
411 {{/confluence_layout-cell}}
412 {{/confluence_layout-section}}
413
414 {{confluence_layout-section ac:type="single"}}
415 {{confluence_layout-cell}}
416 == {{id name="BelleIIRegistrationandAccountFAQ-MailingLists"/}}Mailing Lists ==
417
418 {{confluence_tip title="I want to subcribe or unsubscribe from mailing lists."}}
419 There is documentation on [[Mailing Lists.>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] As long as your DESY/Belle II account is valid you can refer to it. Contacts for mailing lists at KEK can be found it [[https:~~/~~/belle.kek.jp/secured/mailing-lists/>>url:https://belle.kek.jp/secured/mailing-lists/||shape="rect"]] . The DESY/Belle II mailing lists (_AT_belle2_DOT_org) are maintained by listmaster_AT_ _belle2_DOT_org.
420 {{/confluence_tip}}
421 {{/confluence_layout-cell}}
422 {{/confluence_layout-section}}
423
424 {{confluence_layout-section ac:type="single"}}
425 {{confluence_layout-cell}}
426 ----
427 {{/confluence_layout-cell}}
428 {{/confluence_layout-section}}
429
430 {{confluence_layout-section ac:type="single"}}
431 {{confluence_layout-cell}}
432 == {{id name="BelleIIRegistrationandAccountFAQ-GridUserCertificateandVO'belle'membership(VOMS)"/}}Grid User Certificate and VO 'belle' membership (VOMS) ==
433
434 {{confluence_tip title="What are Grid certificates all about?"}}
435 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
436 {{/confluence_tip}}
437
438 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
439 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
440 {{/confluence_tip}}
441
442 {{confluence_tip title="I have already a Grid user certifcate?"}}
443 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
444 {{/confluence_tip}}
445
446 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
447 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
448 {{/confluence_tip}}
449
450 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
451 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
452 //
453 {{/confluence_tip}}
454
455 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
456 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
457 {{/confluence_tip}}
458
459 {{confluence_tip title="Am I member of the VO 'belle'?"}}
460 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
461 {{/confluence_tip}}
462
463 {{confluence_tip title="With my certificate I am already member of another VO?"}}
464 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
465 {{/confluence_tip}}
466
467 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
468 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
469 {{/confluence_tip}}
470
471 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
472 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
473 //
474 {{/confluence_tip}}
475
476 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
477 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
478 {{/confluence_tip}}
479
480 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
481 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
482
483 The directory:
484
485 ~> cd ~~/.globus
486
487 ~> ls -l
488
489 -r~-~-r~-~-r~-~- 1  usercert.pem
490
491 -r~-~-~-~-~-~-~-~- 1  userkey.pem
492
493 \\
494
495 Checking if public (cert) and private (key) match:
496
497 \\
498
499 (% class="code" %)
500 (((
501 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
502 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
503 )))
504
505 \\
506
507 Checking subject, issuer, and validity dates:
508
509 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
510
511 \\
512
513 Recreating a single file with public and private key to be improted into a broser:
514
515 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
516 {{/confluence_tip}}
517 {{/confluence_layout-cell}}
518 {{/confluence_layout-section}}
519
520 {{confluence_layout-section ac:type="single"}}
521 {{confluence_layout-cell}}
522 ----
523 {{/confluence_layout-cell}}
524 {{/confluence_layout-section}}
525
526 {{confluence_layout-section ac:type="single"}}
527 {{confluence_layout-cell}}
528 == {{id name="BelleIIRegistrationandAccountFAQ-DIRAC"/}}DIRAC ==
529
530 {{confluence_tip title="I want to use DIRAC?"}}
531 If you want to use the Belle II DIRAC service you need to register with DIRAC in addition to obtaining membership with VOMS. See [[doc:BI.Belle II Internal.Computing WebHome.Computing GettingStarted.WebHome]]. The error message from 'gb2_proxy_init' would be: ' DN <your DN> is not registered'
532 {{/confluence_tip}}
533 {{/confluence_layout-cell}}
534 {{/confluence_layout-section}}
535
536 {{confluence_layout-section ac:type="single"}}
537 {{confluence_layout-cell}}
538 ----
539 {{/confluence_layout-cell}}
540 {{/confluence_layout-section}}
541
542 {{confluence_layout-section ac:type="single"}}
543 {{confluence_layout-cell}}
544 == {{id name="BelleIIRegistrationandAccountFAQ-Others"/}}Others ==
545
546 {{confluence_tip title="How to request a project in JIRA (agira.desy.de)?"}}
547 Please refer to [[doc:BI.JIRA Issue Tracker.WebHome]] .
548 {{/confluence_tip}}
549
550 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
551 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
552 {{/confluence_tip}}
553
554 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
555 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
556 {{/confluence_tip}}
557
558 {{confluence_tip title="How can I use my account with GIT/stash?"}}
559 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
560 {{/confluence_tip}}
561
562 {{confluence_tip title="I see with git or stash: 'fatal: remote error: CAPTCHA required'?"}}
563 You probably have typed in a **wrong password to often**. Now the system wants to make sure you are not a robot to reset the counter. Please try to log in to [[https:~~/~~/stash.desy.de>>url:https://stash.desy.de||shape="rect"]] and see the '**captcha**' there and solve solve. If you are still logged in, **log out completely first**. Also make sure have **not stored an old password** in a script e.g. for git access!
564
565 CAPTCHA stands for (% class="st" %)"Completely Automated Public Turing test to tell Computers and Humans Apart." It will ask you questions to find out whether you are real ...
566 {{/confluence_tip}}
567 {{/confluence_layout-cell}}
568 {{/confluence_layout-section}}
569
570 {{confluence_layout-section ac:type="single"}}
571 {{confluence_layout-cell}}
572 ----
573 {{/confluence_layout-cell}}
574 {{/confluence_layout-section}}
575
576 {{confluence_layout-section ac:type="single"}}
577 {{confluence_layout-cell}}
578 == {{id name="BelleIIRegistrationandAccountFAQ-DESYAnalysisFacility(NAF)"/}}DESY Analysis Facility (NAF) ==
579
580 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
581 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
582 {{/confluence_tip}}
583
584 {{confluence_tip title="Are there infos about the NAF?"}}
585 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
586 {{/confluence_tip}}
587
588 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
589 ssh <your_account_name>@bastion.desy.de
590
591 bastion02: [~~] id
592
593 ... 5296(af-belle2)...
594
595 bastion02: [~~] ssh naf-belle2
596
597 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
598 {{/confluence_tip}}
599
600 {{confluence_tip title="I want to use Belle II computing resources?"}}
601 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
602 //
603 {{/confluence_tip}}
604
605 {{confluence_tip title="Are there infos about the NAF?"}}
606 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]__.
607 {{/confluence_tip}}
608
609 {{confluence_tip title="I need access to additional resouces?"}}
610 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
611 {{/confluence_tip}}
612 {{/confluence_layout-cell}}
613 {{/confluence_layout-section}}
614
615 {{confluence_layout-section ac:type="single"}}
616 {{confluence_layout-cell}}
617 ----
618 {{/confluence_layout-cell}}
619 {{/confluence_layout-section}}
620 {{/confluence_layout}}