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Version 190.1 by gellrich on 2025-10-17 15:18
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gellrich 187.1 4 [[image:attach:belle2-logo-little.png||thumbnail="true" height="78"]]
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gellrich 132.1 14 {{info}}
gellrich 188.2 15 (% style="color:#ff0000" %)**Test**(%%) your account_name / password by trying to login to
gellrich 153.1 16
gellrich 164.1 17 ~> ssh <account_name>@bastion.desy.de .
gellrich 153.1 18 {{/info}}
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20 {{info}}
gellrich 184.1 21 The Belle II Collaborative Services (B2CS) are accessible with **DESY credentials** which consist of
gellrich 126.1 22
gellrich 188.2 23 (% style="color:#ff0000" %)**ACCOUNT_NAME**(%%) and (% style="color:#ff0000" %)**PASSWORD**
gellrich 126.1 24
gellrich 149.1 25 Your email address does **NOT** work!
gellrich 129.1 26
gellrich 159.1 27 Passwords must be **renewed** after 6 month. You will be informed by email well in advance. Please **don't ignore** this!
gellrich 148.1 28
gellrich 186.1 29 Renew your password via [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] .  The service now contains a **RECOVERY** functionality! See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
gellrich 180.1 30
gellrich 172.1 31 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address and add your **account_name**! The reset might take a **few work days**.
gellrich 168.1 32
gellrich 180.1 33 Consider to use a **password safe** to avoid loosing the password.
gellrich 168.1 34
gellrich 169.1 35 Account names can **NOT** be changed.
gellrich 184.1 36
37 The DESY account (for the B2CS) and the KEK account are **independent** and must be handled separately.
gellrich 132.1 38 {{/info}}
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40 {{info}}
gellrich 188.2 41 (% style="color:#ff0000" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 132.1 42 {{/info}}
gellrich 139.1 43
44 {{info}}
gellrich 188.2 45 Please change your  (% style="color:#ff0000" %)**Personal Contact Address**(%%) (CA) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@belle2.org__ email addresses are simply **forwarding** to your **PCA**. Hence those addresses are shall **NOT** be used as PCAs as this would introduce loops.
gellrich 139.1 46 {{/info}}
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gellrich 84.1 54 {{confluence_layout-section ac:type="single"}}
gellrich 83.1 55 {{confluence_layout-cell}}
gellrich 188.2 56 (% style="color:#000000" %)This page is meant to serve as a (% style="color:#ff0000" %)supplement to the normal documentation(% style="color:#000000" %) in case of misunderstandings or unclear descriptions. It (% style="color:#ff0000" %)does not replace(% style="color:#000000" %) the documentation which therefore should be considered first.
gellrich 126.1 57
gellrich 137.1 58 {{toc/}}
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gellrich 188.2 60 (% style="color:#ff0000" %)**Try the 'ctl-f' to search for your problem!**
gellrich 137.1 61
gellrich 188.2 62 (% style="color:#000000" %)Consider also:
gellrich 137.1 63
gellrich 83.1 64 * [[doc:BI.Belle II Newcomers.WebHome]]
65 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
gellrich 90.1 66 * [[doc:BI.Belle II Support Contacts.WebHome]]
gellrich 83.1 67 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
68 * [[doc:BI.Belle II Membership Management System.WebHome]]
69 {{/confluence_layout-cell}}
gellrich 84.1 70 {{/confluence_layout-section}}
gellrich 83.1 71
gellrich 1.1 72 {{confluence_layout-section ac:type="single"}}
73 {{confluence_layout-cell}}
gellrich 190.1 74 == General ==
gellrich 103.1 75
gellrich 18.1 76 {{confluence_tip title="My question is not in here?"}}
gellrich 136.1 77 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
gellrich 18.1 78 {{/confluence_tip}}
gellrich 109.1 79 {{/confluence_layout-cell}}
80 {{/confluence_layout-section}}
gellrich 103.1 81
gellrich 109.1 82 {{confluence_layout-section ac:type="single"}}
83 {{confluence_layout-cell}}
gellrich 190.1 84 == Basics ==
gellrich 109.1 85
gellrich 103.1 86 {{confluence_tip title="What are Belle II credentials?"}}
gellrich 148.1 87 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
gellrich 103.1 88 {{/confluence_tip}}
89
90 {{confluence_tip title="I lost the password of my KEKCC account."}}
gellrich 136.1 91 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
gellrich 103.1 92 //__
93 {{/confluence_tip}}
94
gellrich 124.1 95 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
gellrich 188.1 96 No, the DESY and the KEK registries are completely independent. Please refer to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
gellrich 103.1 97 {{/confluence_tip}}
98
99 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
gellrich 188.1 100 No, you request Belle II membership via [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
gellrich 103.1 101 {{/confluence_tip}}
102
103 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
gellrich 188.1 104 No, you request Belle II membership via [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
gellrich 103.1 105 {{/confluence_tip}}
106
107 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
gellrich 188.1 108 No, the KEK and the DESY registry are completely independent. Please refer to [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]] to request a KEK account.
gellrich 103.1 109 {{/confluence_tip}}
gellrich 184.1 110
111 {{confluence_tip title="Validity lifetime of accounts?"}}
112 Your DESY is connected to your Belle II membership which is managed by your institution representative (IR). After your membership has expired, a grace period of ~~1 month will be given before the account expires.The KEK account is managed independently. Please contact the KEK user office.
113 {{/confluence_tip}}
gellrich 95.1 114 {{/confluence_layout-cell}}
115 {{/confluence_layout-section}}
gellrich 18.1 116
gellrich 95.1 117 {{confluence_layout-section ac:type="single"}}
118 {{confluence_layout-cell}}
gellrich 190.1 119 == Contacts ==
gellrich 103.1 120
gellrich 119.1 121 {{confluence_tip title="I need to contact an expert?"}}
122 See [[doc:BI.Belle II Support Contacts.WebHome]].
gellrich 103.1 123 {{/confluence_tip}}
124 {{/confluence_layout-cell}}
125 {{/confluence_layout-section}}
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127 {{confluence_layout-section ac:type="single"}}
128 {{confluence_layout-cell}}
gellrich 190.1 129 == Belle II Membership ==
gellrich 103.1 130
gellrich 73.1 131 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
gellrich 188.1 132 Please refer to the page [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]]. You need to register!
gellrich 69.1 133 {{/confluence_tip}}
134
gellrich 103.1 135 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
gellrich 188.1 136 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
gellrich 88.1 137 {{/confluence_tip}}
138
gellrich 103.1 139 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
gellrich 188.1 140 Please ask your colleagues. We might also help you by email at __b2-helpdesk_AT_belle2_DOT_org__.
gellrich 100.1 141 {{/confluence_tip}}
142
gellrich 103.1 143 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
144 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
145 {{/confluence_tip}}
146
147 {{confluence_tip title="Where is the Belle II members list?"}}
148 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
149 {{/confluence_tip}}
gellrich 107.1 150
gellrich 108.1 151 {{confluence_tip title="My membership 'Expired'."}}
gellrich 107.1 152 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
153 {{/confluence_tip}}
gellrich 145.1 154
gellrich 155.1 155 {{confluence_tip title="How do I reactivate my membership and account?"}}
156 If you have been a Belle II member you still have a record in the B2MMS and an account in the DESY registry. If expired both can be reactivated. Please **do not request new** ones but ask your IR to reactivate your membership. Your account will then be activated automatically. Give half a working day for expired accounts.
157 {{/confluence_tip}}
158
gellrich 147.1 159 {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
gellrich 188.1 160 The date until you are a Belle II author is maintained in the B2MMS (**Authorship End Date**). After your membership expired your account can be made be valid until that date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]]. See [[doc:BI.Belle II Authorship.WebHome]] and contact  contact the Belle II helpdesk at __b2-helpdesk_AT_belle2_DOT_org.__
gellrich 145.1 161 {{/confluence_tip}}
gellrich 175.1 162
163 {{confluence_tip title="My membership category must cahnge as I will now work as a master, physicist -term limited, faculty/staff member."}}
gellrich 176.1 164 Please change the membership category in your B2MMS record in [[b2mms.belle2.org>>url:https://b2mms.belle2.org||shape="rect"]] . Your IR will have to approve your changes to become valid. See [[doc:BI.Belle II Membership Management System.WebHome]].
gellrich 175.1 165 {{/confluence_tip}}
gellrich 103.1 166 {{/confluence_layout-cell}}
167 {{/confluence_layout-section}}
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169 {{confluence_layout-section ac:type="single"}}
170 {{confluence_layout-cell}}
gellrich 190.1 171 == Registration ==
gellrich 103.1 172
gellrich 125.1 173 {{confluence_tip title="I can't find the links to the registration portals."}}
gellrich 188.1 174 Please check the section [[Belle II Registration Portal>>url:https://www.belle2.org/registration/||shape="rect"]].
gellrich 125.1 175 {{/confluence_tip}}
176
gellrich 102.1 177 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
gellrich 162.1 178 The account is the one you typed into the form at registration time (**NOT** an email address!). The initial password is was set by the system and shown in the form. Please remember it!
gellrich 102.1 179 {{/confluence_tip}}
180
gellrich 103.1 181 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
gellrich 188.1 182 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ b2-helpdesk_AT_belle2_DOT_org__.__//
gellrich 103.1 183 //__
gellrich 89.1 184 {{/confluence_tip}}
185
gellrich 103.1 186 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
187 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 76.1 188 {{/confluence_tip}}
189
gellrich 103.1 190 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
191 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 72.1 192 {{/confluence_tip}}
gellrich 103.1 193 {{/confluence_layout-cell}}
194 {{/confluence_layout-section}}
gellrich 72.1 195
gellrich 103.1 196 {{confluence_layout-section ac:type="single"}}
197 {{confluence_layout-cell}}
gellrich 190.1 198 == Collaborative Services and Tools ==
gellrich 124.1 199
200 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
201 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
202 {{/confluence_tip}}
203
204 {{confluence_tip title="I have login problems to the collaborative services!"}}
gellrich 148.1 205 You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
gellrich 124.1 206 {{/confluence_tip}}
207 {{/confluence_layout-cell}}
208 {{/confluence_layout-section}}
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210 {{confluence_layout-section ac:type="single"}}
211 {{confluence_layout-cell}}
gellrich 190.1 212 == Indico ==
gellrich 142.1 213
214 {{confluence_tip title="Which Indico can be access?"}}
gellrich 188.1 215 The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more //Indico// instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
gellrich 142.1 216 {{/confluence_tip}}
217
218 {{confluence_tip title="What about the KEK Indico?"}}
gellrich 180.1 219 The KEK Indico system is operated independently!
gellrich 142.1 220 {{/confluence_tip}}
221 {{/confluence_layout-cell}}
222 {{/confluence_layout-section}}
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224 {{confluence_layout-section ac:type="single"}}
225 {{confluence_layout-cell}}
gellrich 190.1 226 == Account and Password ==
gellrich 103.1 227
gellrich 151.1 228 {{confluence_tip title="I am working at / employed by DESY?"}}
gellrich 186.1 229 People who work at or/and are **employed by DESY** (only those!) must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
gellrich 151.1 230 {{/confluence_tip}}
gellrich 146.1 231
gellrich 103.1 232 {{confluence_tip title="What is an account?"}}
233 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
gellrich 70.1 234 {{/confluence_tip}}
235
gellrich 103.1 236 {{confluence_tip title="I have a already a DESY account?"}}
gellrich 188.1 237 Belle II collaborators who have //already// **DESY credentials** should contact __b2-helpdesk_AT_belle2_DOT_org__. The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 68.1 238 {{/confluence_tip}}
gellrich 65.1 239
gellrich 103.1 240 {{confluence_tip title="How can I login to DESY?"}}
gellrich 130.1 241 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
gellrich 103.1 242 {{/confluence_tip}}
243
gellrich 151.1 244 {{confluence_tip title="How long is my recent password valid?"}}
gellrich 147.1 245 Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
gellrich 151.1 246 {{/confluence_tip}}
gellrich 147.1 247
gellrich 77.1 248 {{confluence_tip title="When does my password expire?"}}
249 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
250
gellrich 165.1 251 bastion02: [~~] kinit -V -A
gellrich 77.1 252 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
253 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
254
gellrich 180.1 255 //
gellrich 186.1 256 //The service at  [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] contains a PASSWORD RECOVERY functionality. See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
gellrich 77.1 257 {{/confluence_tip}}
258
gellrich 180.1 259 {{confluence_tip title="I forgot/lost my password?"}}
gellrich 186.1 260 See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
gellrich 65.1 261 {{/confluence_tip}}
262
gellrich 186.1 263 {{confluence_tip title="How can I set a mobil phone number or TOTP for the password recovery?"}}
gellrich 167.1 264 Your DESY account is a 4-8 character string; case insensitive (not an email address). **It can not be changed.**
265 {{/confluence_tip}}
266
gellrich 180.1 267 {{confluence_tip title="I received an email from the DESY registry that the account expires?"}}
gellrich 149.1 268 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
269 {{/confluence_tip}}
270
271
gellrich 173.1 272 {{confluence_tip title="My password expired and I got a temporary one?"}}
gellrich 188.1 273 My password expired and I got a temporary password from __b2-helpdesk_AT_belle2_DOT_org//.//__//
gellrich 181.1 274 //Log in to [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
gellrich 121.1 275 {{/confluence_tip}}
276
gellrich 149.1 277
gellrich 103.1 278 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
279 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
gellrich 92.1 280 {{/confluence_tip}}
281
gellrich 103.1 282 {{confluence_tip title="What are the DESY password requirements/rules?"}}
283 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
gellrich 92.1 284 {{/confluence_tip}}
285
gellrich 103.1 286 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
287 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
gellrich 62.1 288 {{/confluence_tip}}
289
gellrich 103.1 290 {{confluence_tip title="How long does it take to create my login credentials?"}}
291 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 61.1 292 {{/confluence_tip}}
293
gellrich 103.1 294 {{confluence_tip title="I want to change my password?"}}
gellrich 185.1 295 Use [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]]. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 104.1 296
gellrich 150.1 297 We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
gellrich 52.1 298 {{/confluence_tip}}
299
gellrich 103.1 300 {{confluence_tip title="Which resources can I use by default?"}}
301 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 48.1 302 {{/confluence_tip}}
303
gellrich 103.1 304 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
gellrich 188.1 305 The DESY Belle II credentials you got through the [[registration procedure>>url:https://www.belle2.org/registration/||shape="rect"]] can be used to access the **new** Belle II web pages and the new Confluence Wiki.
gellrich 47.1 306 {{/confluence_tip}}
307
gellrich 103.1 308 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
309 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 44.1 310 {{/confluence_tip}}
311
gellrich 103.1 312 {{confluence_tip title="Do I have a DESY account?"}}
gellrich 188.1 313 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact __b2-helpdesk_AT_belle2_DOT_org__. A new registration attempt via the portal would fail.
gellrich 45.1 314 {{/confluence_tip}}
315
gellrich 42.1 316 {{confluence_tip title="Renewing / changing password?"}}
gellrich 179.1 317 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 318 {{/confluence_tip}}
gellrich 152.1 319
320 {{confluence_tip title="I have problems with the portal https://password.desy.de ."}}
gellrich 179.1 321 Please use exclusively [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial,  temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.
gellrich 152.1 322 {{/confluence_tip}}
gellrich 166.1 323
324 {{confluence_tip title="My newly set account/password does not work?"}}
325 After setting a new password, please make sure to clear the cache of your browser ( e.g. firefox) to avoid using the old password.
326 {{/confluence_tip}}
gellrich 103.1 327 {{/confluence_layout-cell}}
328 {{/confluence_layout-section}}
gellrich 42.1 329
gellrich 103.1 330 {{confluence_layout-section ac:type="single"}}
331 {{confluence_layout-cell}}
gellrich 190.1 332 == Email Addresses ==
gellrich 60.1 333
gellrich 177.1 334 {{confluence_tip title="I changed my email address?"}}
gellrich 141.1 335 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
gellrich 138.1 336
gellrich 188.1 337 **Note: Contact KEK to change your home email address connected to your KEK account. See [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]].**
gellrich 177.1 338
339 **Note: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
gellrich 138.1 340 {{/confluence_tip}}
341
gellrich 103.1 342 {{confluence_tip title="Names and email addresses."}}
gellrich 182.1 343 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_belle2.org__'.
gellrich 60.1 344 {{/confluence_tip}}
345
gellrich 103.1 346 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
347 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
gellrich 37.1 348 {{/confluence_tip}}
349
gellrich 103.1 350 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
gellrich 182.1 351 The addresses are of the form 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
gellrich 35.1 352 {{/confluence_tip}}
353
gellrich 103.1 354 {{confluence_tip title="What does PEM stand for?"}}
355 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 32.1 356 {{/confluence_tip}}
gellrich 103.1 357 {{/confluence_layout-cell}}
358 {{/confluence_layout-section}}
gellrich 30.1 359
gellrich 103.1 360 {{confluence_layout-section ac:type="single"}}
361 {{confluence_layout-cell}}
gellrich 190.1 362 == Mailing Lists ==
gellrich 178.1 363
364 {{confluence_tip title="I want to subcribe or unsubscribe from mailing lists."}}
gellrich 183.1 365 There is documentation on [[Mailing Lists.>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] As long as your DESY/Belle II account is valid you can refer to it. Contacts for mailing lists at KEK can be found it [[https:~~/~~/belle.kek.jp/secured/mailing-lists/>>url:https://belle.kek.jp/secured/mailing-lists/||shape="rect"]] . The DESY/Belle II mailing lists (_AT_belle2_DOT_org) are maintained by listmaster_AT_ belle2_DOT_org.
gellrich 178.1 366 {{/confluence_tip}}
gellrich 183.1 367
368 {{confluence_tip title="I changed my email address?"}}
369 Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
370 {{/confluence_tip}}
gellrich 178.1 371 {{/confluence_layout-cell}}
372 {{/confluence_layout-section}}
373
374 {{confluence_layout-section ac:type="single"}}
375 {{confluence_layout-cell}}
gellrich 190.1 376 == Grid User Certificate and VO 'belle' membership (VOMS) ==
gellrich 27.1 377
gellrich 25.1 378 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 379 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 380 {{/confluence_tip}}
381
gellrich 103.1 382 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
gellrich 188.1 383 Please go to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]] and scroll down.
gellrich 24.1 384 {{/confluence_tip}}
385
gellrich 1.1 386 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 188.1 387 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 388 {{/confluence_tip}}
389
gellrich 103.1 390 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
391 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 91.1 392 {{/confluence_tip}}
393
gellrich 1.1 394 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 395 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
396 //
gellrich 1.1 397 {{/confluence_tip}}
398
gellrich 103.1 399 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
400 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
gellrich 1.1 401 {{/confluence_tip}}
402
gellrich 103.1 403 {{confluence_tip title="Am I member of the VO 'belle'?"}}
404 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
gellrich 3.1 405 {{/confluence_tip}}
406
gellrich 103.1 407 {{confluence_tip title="With my certificate I am already member of another VO?"}}
408 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
gellrich 3.1 409 {{/confluence_tip}}
410
gellrich 103.1 411 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
412 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 3.1 413 {{/confluence_tip}}
414
gellrich 103.1 415 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
416 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
417 //
gellrich 5.1 418 {{/confluence_tip}}
419
gellrich 103.1 420 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
421 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
gellrich 5.1 422 {{/confluence_tip}}
423
gellrich 6.1 424 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 425 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 426
gellrich 7.1 427 The directory:
428
429 ~> cd ~~/.globus
430
431 ~> ls -l
432
433 -r~-~-r~-~-r~-~- 1  usercert.pem
434
435 -r~-~-~-~-~-~-~-~- 1  userkey.pem
436
gellrich 111.1 437 \\
gellrich 7.1 438
439 Checking if public (cert) and private (key) match:
440
gellrich 111.1 441 \\
gellrich 7.1 442
443 (% class="code" %)
444 (((
445 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
446 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
447 )))
448
gellrich 111.1 449 \\
gellrich 7.1 450
451 Checking subject, issuer, and validity dates:
452
453 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
454
gellrich 111.1 455 \\
gellrich 7.1 456
457 Recreating a single file with public and private key to be improted into a broser:
458
459 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 460 {{/confluence_tip}}
gellrich 157.1 461 {{/confluence_layout-cell}}
462 {{/confluence_layout-section}}
gellrich 156.1 463
gellrich 157.1 464 {{confluence_layout-section ac:type="single"}}
465 {{confluence_layout-cell}}
gellrich 190.1 466 == DIRAC ==
gellrich 157.1 467
gellrich 156.1 468 {{confluence_tip title="I want to use DIRAC?"}}
469 If you want to use the Belle II DIRAC service you need to register with DIRAC in addition to obtaining membership with VOMS. See [[doc:BI.Belle II Internal.Computing WebHome.Computing GettingStarted.WebHome]]. The error message from 'gb2_proxy_init' would be: ' DN <your DN> is not registered'
470 {{/confluence_tip}}
gellrich 103.1 471 {{/confluence_layout-cell}}
472 {{/confluence_layout-section}}
gellrich 5.1 473
gellrich 103.1 474 {{confluence_layout-section ac:type="single"}}
475 {{confluence_layout-cell}}
gellrich 190.1 476 == Others ==
gellrich 103.1 477
478 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
479 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
480 {{/confluence_tip}}
481
482 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
483 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
484 {{/confluence_tip}}
gellrich 1.1 485 {{/confluence_layout-cell}}
486 {{/confluence_layout-section}}
487
488 {{confluence_layout-section ac:type="single"}}
489 {{confluence_layout-cell}}
gellrich 190.1 490 == DESY Analysis Facility (NAF) ==
gellrich 103.1 491
gellrich 131.1 492 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
493 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
494 {{/confluence_tip}}
495
gellrich 103.1 496 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 130.1 497 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
gellrich 103.1 498 {{/confluence_tip}}
499
gellrich 123.1 500 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
501 ssh <your_account_name>@bastion.desy.de
502
503 bastion02: [~~] id
504
505 ... 5296(af-belle2)...
506
507 bastion02: [~~] ssh naf-belle2
508
509 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
510 {{/confluence_tip}}
511
gellrich 103.1 512 {{confluence_tip title="I want to use Belle II computing resources?"}}
513 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
514 //
515 {{/confluence_tip}}
516
517 {{confluence_tip title="Are there infos about the NAF?"}}
gellrich 188.1 518 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __b2-helpdesk_AT_belle2_DOT_org__.
gellrich 103.1 519 {{/confluence_tip}}
520
521 {{confluence_tip title="I need access to additional resouces?"}}
522 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
523 {{/confluence_tip}}
524 {{/confluence_layout-cell}}
525 {{/confluence_layout-section}}
gellrich 1.1 526 {{/confluence_layout}}