Skip to Content
Version 193.2 by gellrich on 2025-10-17 15:22
Show last authors
1 {{confluence_layout}}
2 {{confluence_layout-section ac:type="single"}}
3 {{confluence_layout-cell}}
4 [[image:attach:belle2-logo-little.png||thumbnail="true" height="78"]]
5 {{/confluence_layout-cell}}
6
7 {{confluence_layout-cell}}
8
9 {{/confluence_layout-cell}}
10 {{/confluence_layout-section}}
11
12 (% class="box infomessage" %)
13 (((
14 (% style="color:#ff0000" %)**Test**(%%) your account_name / password by trying to login to
15
16 ~> ssh <account_name>@bastion.desy.de .
17 )))
18
19 {{info}}
20 Type your information message here.
21 {{/info}}
22
23 {{info}}
24 The Belle II Collaborative Services (B2CS) are accessible with **DESY credentials** which consist of
25
26 (% style="color:#ff0000" %)**ACCOUNT_NAME**(%%) and (% style="color:#ff0000" %)**PASSWORD**
27
28 Your email address does **NOT** work!
29
30 Passwords must be **renewed** after 6 month. You will be informed by email well in advance. Please **don't ignore** this!
31
32 Renew your password via [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] .  The service now contains a **RECOVERY** functionality! See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
33
34 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address and add your **account_name**! The reset might take a **few work days**.
35
36 Consider to use a **password safe** to avoid loosing the password.
37
38 Account names can **NOT** be changed.
39
40 The DESY account (for the B2CS) and the KEK account are **independent** and must be handled separately.
41 {{/info}}
42
43 {{confluence_layout-section ac:type="single"}}
44 {{confluence_layout-cell}}
45 {{info}}
46 (% style="color:#ff0000" %)**Test**(%%) your account_name / password by trying to login to
47
48 ~> ssh <account_name>@bastion.desy.de .
49 {{/info}}
50
51 {{info}}
52 The Belle II Collaborative Services (B2CS) are accessible with **DESY credentials** which consist of
53
54 (% style="color:#ff0000" %)**ACCOUNT_NAME**(%%) and (% style="color:#ff0000" %)**PASSWORD**
55
56 Your email address does **NOT** work!
57
58 Passwords must be **renewed** after 6 month. You will be informed by email well in advance. Please **don't ignore** this!
59
60 Renew your password via [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] .  The service now contains a **RECOVERY** functionality! See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
61
62 For lost passwords contact us at __b2-helpdesk_AT_belle2_DOT_org__ from your institution email address and add your **account_name**! The reset might take a **few work days**.
63
64 Consider to use a **password safe** to avoid loosing the password.
65
66 Account names can **NOT** be changed.
67
68 The DESY account (for the B2CS) and the KEK account are **independent** and must be handled separately.
69 {{/info}}
70
71 {{info}}
72 (% style="color:#ff0000" %)**Please take note of the**(%%) [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
73 {{/info}}
74
75 {{info}}
76 Please change your  (% style="color:#ff0000" %)**Personal Contact Address**(%%) (CA) in the [[doc:BI.Belle II Membership Management System.WebHome]]. This will trigger the change of the email address associated with your account. Changes in the the [[Sympa mailing list service>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] should be done manually by you. Please note: the __@belle2.org__ email addresses are simply **forwarding** to your **PCA**. Hence those addresses are shall **NOT** be used as PCAs as this would introduce loops.
77 {{/info}}
78 {{/confluence_layout-cell}}
79
80 {{confluence_layout-cell}}
81
82 {{/confluence_layout-cell}}
83 {{/confluence_layout-section}}
84
85 {{confluence_layout-section ac:type="single"}}
86 {{confluence_layout-cell}}
87 (% style="color:#000000" %)This page is meant to serve as a (% style="color:#ff0000" %)supplement to the normal documentation(% style="color:#000000" %) in case of misunderstandings or unclear descriptions. It (% style="color:#ff0000" %)does not replace(% style="color:#000000" %) the documentation which therefore should be considered first.
88
89 {{toc/}}
90
91 (% style="color:#ff0000" %)**Try the 'ctl-f' to search for your problem!**
92
93 (% style="color:#000000" %)Consider also:
94
95 * [[doc:BI.Belle II Newcomers.WebHome]]
96 * [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]
97 * [[doc:BI.Belle II Support Contacts.WebHome]]
98 * [[doc:BI.Belle II Collaborative Services and Tools.WebHome]]
99 * [[doc:BI.Belle II Membership Management System.WebHome]]
100 {{/confluence_layout-cell}}
101 {{/confluence_layout-section}}
102
103 {{confluence_layout-section ac:type="single"}}
104 {{confluence_layout-cell}}
105 == General ==
106
107 {{confluence_tip title="My question is not in here?"}}
108 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2_DOT_org//.//__
109 {{/confluence_tip}}
110 {{/confluence_layout-cell}}
111 {{/confluence_layout-section}}
112
113 {{confluence_layout-section ac:type="single"}}
114 {{confluence_layout-cell}}
115 == Basics ==
116
117 {{confluence_tip title="What are Belle II credentials?"}}
118 The Belle II credentials are your **account name** and your **password** (**NOT** email address). The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]]. Passwords must be renewed after 6 month. You will be informed by email well in advance.
119 {{/confluence_tip}}
120
121 {{confluence_tip title="I lost the password of my KEKCC account."}}
122 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail_DOT_kek_DOT_jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2_DOT_org__ .__//
123 //__
124 {{/confluence_tip}}
125
126 {{confluence_tip title="Can I use my KEK account/password at DESY?"}}
127 No, the DESY and the KEK registries are completely independent. Please refer to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
128 {{/confluence_tip}}
129
130 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
131 No, you request Belle II membership via [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
132 {{/confluence_tip}}
133
134 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
135 No, you request Belle II membership via [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
136 {{/confluence_tip}}
137
138 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
139 No, the KEK and the DESY registry are completely independent. Please refer to [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]] to request a KEK account.
140 {{/confluence_tip}}
141
142 {{confluence_tip title="Validity lifetime of accounts?"}}
143 Your DESY is connected to your Belle II membership which is managed by your institution representative (IR). After your membership has expired, a grace period of ~~1 month will be given before the account expires.The KEK account is managed independently. Please contact the KEK user office.
144 {{/confluence_tip}}
145 {{/confluence_layout-cell}}
146 {{/confluence_layout-section}}
147
148 {{confluence_layout-section ac:type="single"}}
149 {{confluence_layout-cell}}
150 == Contacts ==
151
152 {{confluence_tip title="I need to contact an expert?"}}
153 See [[doc:BI.Belle II Support Contacts.WebHome]].
154 {{/confluence_tip}}
155 {{/confluence_layout-cell}}
156 {{/confluence_layout-section}}
157
158 {{confluence_layout-section ac:type="single"}}
159 {{confluence_layout-cell}}
160 == Belle II Membership ==
161
162 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
163 Please refer to the page [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]]. You need to register!
164 {{/confluence_tip}}
165
166 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
167 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
168 {{/confluence_tip}}
169
170 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
171 Please ask your colleagues. We might also help you by email at __b2-helpdesk_AT_belle2_DOT_org__.
172 {{/confluence_tip}}
173
174 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
175 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
176 {{/confluence_tip}}
177
178 {{confluence_tip title="Where is the Belle II members list?"}}
179 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
180 {{/confluence_tip}}
181
182 {{confluence_tip title="My membership 'Expired'."}}
183 If your affiliation with your current Belle II institution ends, e.g. after finishing a thesis, your current Belle II institution representative (IR) will set your Belle II membership to 'Expired'. Subsequently your DESY account for the Belle II collaborative services and tools will expired with a grace period of one month as well. See [[doc:BI.Belle II Membership Management System.WebHome]] for information if you change to another Belle II institution. Do not register again, your record remains in the system.
184 {{/confluence_tip}}
185
186 {{confluence_tip title="How do I reactivate my membership and account?"}}
187 If you have been a Belle II member you still have a record in the B2MMS and an account in the DESY registry. If expired both can be reactivated. Please **do not request new** ones but ask your IR to reactivate your membership. Your account will then be activated automatically. Give half a working day for expired accounts.
188 {{/confluence_tip}}
189
190 {{confluence_tip title="My membership expires but I am still a Belle II author?"}}
191 The date until you are a Belle II author is maintained in the B2MMS (**Authorship End Date**). After your membership expired your account can be made be valid until that date to enter [[authors.belle2.org>>url:https://authors.belle2.org||shape="rect"]]. See [[doc:BI.Belle II Authorship.WebHome]] and contact  contact the Belle II helpdesk at __b2-helpdesk_AT_belle2_DOT_org.__
192 {{/confluence_tip}}
193
194 {{confluence_tip title="My membership category must cahnge as I will now work as a master, physicist -term limited, faculty/staff member."}}
195 Please change the membership category in your B2MMS record in [[b2mms.belle2.org>>url:https://b2mms.belle2.org||shape="rect"]] . Your IR will have to approve your changes to become valid. See [[doc:BI.Belle II Membership Management System.WebHome]].
196 {{/confluence_tip}}
197 {{/confluence_layout-cell}}
198 {{/confluence_layout-section}}
199
200 {{confluence_layout-section ac:type="single"}}
201 {{confluence_layout-cell}}
202 == Registration ==
203
204 {{confluence_tip title="I can't find the links to the registration portals."}}
205 Please check the section [[Belle II Registration Portal>>url:https://www.belle2.org/registration/||shape="rect"]].
206 {{/confluence_tip}}
207
208 {{confluence_tip title="After registration I received an email about the readiness of my account. How can I change the password?"}}
209 The account is the one you typed into the form at registration time (**NOT** an email address!). The initial password is was set by the system and shown in the form. Please remember it!
210 {{/confluence_tip}}
211
212 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
213 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ b2-helpdesk_AT_belle2_DOT_org__.__//
214 //__
215 {{/confluence_tip}}
216
217 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
218 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
219 {{/confluence_tip}}
220
221 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
222 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
223 {{/confluence_tip}}
224 {{/confluence_layout-cell}}
225 {{/confluence_layout-section}}
226
227 {{confluence_layout-section ac:type="single"}}
228 {{confluence_layout-cell}}
229 == Collaborative Services and Tools ==
230
231 {{confluence_tip title="Where is a list of all collaborative services and tools (B2CS)?"}}
232 Please see [[doc:BI.Belle II Collaborative Services and Tools.WebHome]].
233 {{/confluence_tip}}
234
235 {{confluence_tip title="I have login problems to the collaborative services!"}}
236 You need your DESY credentials (account_name / password). An email address does not work.  Please always use the 'https' URL and add a trailing '/', e.g. [[https:~~/~~/questions.belle2.org/>>url:https://questions.belle2.org/||shape="rect"]][[ .>>doc:BI.Belle II Collaborative Services and Tools.WebHome]]
237 {{/confluence_tip}}
238 {{/confluence_layout-cell}}
239 {{/confluence_layout-section}}
240
241 {{confluence_layout-section ac:type="single"}}
242 {{confluence_layout-cell}}
243 == Indico ==
244
245 {{confluence_tip title="Which Indico can be access?"}}
246 The official Belle II (% style="color: rgb(255,0,0);" %)**Indico**(%%) is at [[indico.belle2.org>>url:https://indico.belle2.org/||shape="rect"]]. It is operated at DESY. You can use your DESY credentials (account name / password) to log in. There are more //Indico// instances though which are sometimes used for Belle II affairs as well, such as [[Indico@DESY>>url:https://indico.desy.de/||shape="rect"]] and [[Indico@KEK>>url:https://kds.kek.jp/||shape="rect"]] and even [[https:~~/~~/indico.cern.ch/>>url:https://indico.cern.ch/||shape="rect"]]. They all have separate user managements. **Your Belle II account / password does not work there!**
247 {{/confluence_tip}}
248
249 {{confluence_tip title="What about the KEK Indico?"}}
250 The KEK Indico system is operated independently!
251 {{/confluence_tip}}
252 {{/confluence_layout-cell}}
253 {{/confluence_layout-section}}
254
255 {{confluence_layout-section ac:type="single"}}
256 {{confluence_layout-cell}}
257 == Account and Password ==
258
259 {{confluence_tip title="I am working at / employed by DESY?"}}
260 People who work at or/and are **employed by DESY** (only those!) must contact their **group administrator at DESY** or see the user consulting office (**UCO**) at DESY to have their password reset.
261 {{/confluence_tip}}
262
263 {{confluence_tip title="What is an account?"}}
264 Your DESY account is a 4-8 character string; **case insensitive**. The DESY account is not an email address! We recommend to use parts of your last name.
265 {{/confluence_tip}}
266
267 {{confluence_tip title="I have a already a DESY account?"}}
268 Belle II collaborators who have //already// **DESY credentials** should contact __b2-helpdesk_AT_belle2_DOT_org__. The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
269 {{/confluence_tip}}
270
271 {{confluence_tip title="How can I login to DESY?"}}
272 Your credentials (account name / password) are good to login to DESY by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]. You will see your AFS home dir at DESY (DESY.DE). If you want to use the DESY analysis facility (NAF) read [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]] and its section 'Getting Started'.
273 {{/confluence_tip}}
274
275 {{confluence_tip title="How long is my recent password valid?"}}
276 Your password is (% style="color: rgb(255,0,0);" %)valid for 6 month(%%). You will get a (% style="color: rgb(255,0,0);" %)series of warning by email(%%), starting 20 days in advance. Please make sure to (% style="color: rgb(255,0,0);" %)renew(%%) your (% style="color: rgb(255,0,0);" %)password(%%) in time!
277 {{/confluence_tip}}
278
279 {{confluence_tip title="When does my password expire?"}}
280 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
281
282 bastion02: [~~] kinit -V -A
283 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
284 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
285
286 //
287 //The service at  [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] contains a PASSWORD RECOVERY functionality. See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
288 {{/confluence_tip}}
289
290 {{confluence_tip title="I forgot/lost my password?"}}
291 See [[DESY IT docu on the password recovery>>url:https://it.desy.de/services/registry/password_self_help/index_eng.html||shape="rect"]].
292 {{/confluence_tip}}
293
294 {{confluence_tip title="How can I set a mobil phone number or TOTP for the password recovery?"}}
295 Your DESY account is a 4-8 character string; case insensitive (not an email address). **It can not be changed.**
296 {{/confluence_tip}}
297
298 {{confluence_tip title="I received an email from the DESY registry that the account expires?"}}
299 (% style="color: rgb(255,0,0);" %)**DESY will take care! There is nothing you must do!**(%%) According to the DESY (security) rules, accounts automatically expire but can be extended by an admin. As long as you are an active Belle II member according to your status in the B2MMS, your account will be extended.
300 {{/confluence_tip}}
301
302
303 {{confluence_tip title="My password expired and I got a temporary one?"}}
304 My password expired and I got a temporary password from __b2-helpdesk_AT_belle2_DOT_org//.//__//
305 //Log in to [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] and set a new one. Remember your old/expired password is gone forever.
306 {{/confluence_tip}}
307
308
309 {{confluence_tip title="What about capital letters in account names and email addresses?"}}
310 In general **account names** and email addresses are (% style="color: rgb(255,0,0);" %)**case insensitive**(%%)!
311 {{/confluence_tip}}
312
313 {{confluence_tip title="What are the DESY password requirements/rules?"}}
314 Please refer to [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]] .
315 {{/confluence_tip}}
316
317 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
318 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
319 {{/confluence_tip}}
320
321 {{confluence_tip title="How long does it take to create my login credentials?"}}
322 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
323 {{/confluence_tip}}
324
325 {{confluence_tip title="I want to change my password?"}}
326 Use [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]]. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence). The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
327
328 We also saw problems with old Java versions in browsers. In the case try to copy-and-paste the new password into the browser.
329 {{/confluence_tip}}
330
331 {{confluence_tip title="Which resources can I use by default?"}}
332 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
333 {{/confluence_tip}}
334
335 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
336 The DESY Belle II credentials you got through the [[registration procedure>>url:https://www.belle2.org/registration/||shape="rect"]] can be used to access the **new** Belle II web pages and the new Confluence Wiki.
337 {{/confluence_tip}}
338
339 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
340 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
341 {{/confluence_tip}}
342
343 {{confluence_tip title="Do I have a DESY account?"}}
344 If you were able to or are still able to login to //[[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]]// , you got DESY credentials earlier which can be used for Belle II. Contact __b2-helpdesk_AT_belle2_DOT_org__. A new registration attempt via the portal would fail.
345 {{/confluence_tip}}
346
347 {{confluence_tip title="Renewing / changing password?"}}
348 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
349 {{/confluence_tip}}
350
351 {{confluence_tip title="I have problems with the portal https://password.desy.de ."}}
352 Please use exclusively [[https:~~/~~/passwd.desy.de/>>url:https://passwd.desy.de/||shape="rect"]]to change your password. Please note: When typing in your (initial,  temporary or new) password (% style="color: rgb(255,0,0);" %)**WHILE TYPING NO DOTS OR STARS ARE SHOWING UP ON THE CONSOLE**(%%). Unfortunately you literally have to type blindly.
353 {{/confluence_tip}}
354
355 {{confluence_tip title="My newly set account/password does not work?"}}
356 After setting a new password, please make sure to clear the cache of your browser ( e.g. firefox) to avoid using the old password.
357 {{/confluence_tip}}
358 {{/confluence_layout-cell}}
359 {{/confluence_layout-section}}
360
361 {{confluence_layout-section ac:type="single"}}
362 {{confluence_layout-cell}}
363 == Email Addresses ==
364
365 {{confluence_tip title="I changed my email address?"}}
366 Please change your personal email address (PEM) in the [[B2MMS.>>doc:BI.Belle II Membership Management System.WebHome]] The change will automatically be changed in the mailing lists (ML) //coll-members_AT_belle2_DOT_org// as well as //b2mms-members//, //b2mms-users, b2mms.coll-authors//. Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
367
368 **Note: Contact KEK to change your home email address connected to your KEK account. See [[Belle II Newcomers>>url:https://www.belle2.org/registration/||shape="rect"]].**
369
370 **Note: Your addresses (% style="color: rgb(255,0,0);" %)//first.last_AT_desy_DOT_de//(%%) and (% style="color: rgb(255,0,0);" %)//first.last_AT_belle2_DOT_org//(%%) are just (% style="color: rgb(255,0,0);" %)forwarding(%%) to your PEM!**
371 {{/confluence_tip}}
372
373 {{confluence_tip title="Names and email addresses."}}
374 The DESY registry will use the (% style="color: rgb(255,0,0);" %)**names**(%%) you have given as 'given middle family' and create email addresses __[[given.middle.family_AT_belle2.org>>url:http://given.middle.family_AT_belle2.org||shape="rect"]]__. Make up your mind if you really want the middle name. The spaces will be transformed to dots! Example: (% style="color: rgb(255,0,0);" %)'Nino de Angelo' will become '__nino.de.angelo_AT_belle2.org__' whereas 'Nino deAngelo' (no middle name) will end up in '__nino.deangleo_AT_belle2.org__'.
375 {{/confluence_tip}}
376
377 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
378 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
379 {{/confluence_tip}}
380
381 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
382 The addresses are of the form 'firstname[.middlename].[[lastname_AT_belle2.org>>url:http://lastname_AT_belle2.org||shape="rect"]]'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] . The assigned address can also be found in your personal record in the Belle II membership management system.
383 {{/confluence_tip}}
384
385 {{confluence_tip title="What does PEM stand for?"}}
386 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
387 {{/confluence_tip}}
388 {{/confluence_layout-cell}}
389 {{/confluence_layout-section}}
390
391 {{confluence_layout-section ac:type="single"}}
392 {{confluence_layout-cell}}
393 == Mailing Lists ==
394
395 {{confluence_tip title="I want to subcribe or unsubscribe from mailing lists."}}
396 There is documentation on [[Mailing Lists.>>doc:BI.Belle II Internal.Main WebHome.Main Mailing Lists.WebHome]] As long as your DESY/Belle II account is valid you can refer to it. Contacts for mailing lists at KEK can be found it [[https:~~/~~/belle.kek.jp/secured/mailing-lists/>>url:https://belle.kek.jp/secured/mailing-lists/||shape="rect"]] . The DESY/Belle II mailing lists (_AT_belle2_DOT_org) are maintained by listmaster_AT_ belle2_DOT_org.
397 {{/confluence_tip}}
398
399 {{confluence_tip title="I changed my email address?"}}
400 Please see [[doc:BI.Belle II Collaborative Services and Tools.Mailing Lists.WebHome]] for the manual bulk change of your email address in the MLs.
401 {{/confluence_tip}}
402 {{/confluence_layout-cell}}
403 {{/confluence_layout-section}}
404
405 {{confluence_layout-section ac:type="single"}}
406 {{confluence_layout-cell}}
407 == Grid User Certificate and VO 'belle' membership (VOMS) ==
408
409 {{confluence_tip title="What are Grid certificates all about?"}}
410 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
411 {{/confluence_tip}}
412
413 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
414 Please go to [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]] and scroll down.
415 {{/confluence_tip}}
416
417 {{confluence_tip title="I have already a Grid user certifcate?"}}
418 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[Belle II User Registration>>url:https://www.belle2.org/registration/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
419 {{/confluence_tip}}
420
421 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
422 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
423 {{/confluence_tip}}
424
425 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
426 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
427 //
428 {{/confluence_tip}}
429
430 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
431 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO '[[belle2.org>>url:http://belle2.org||shape="rect"]]'.
432 {{/confluence_tip}}
433
434 {{confluence_tip title="Am I member of the VO 'belle'?"}}
435 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
436 {{/confluence_tip}}
437
438 {{confluence_tip title="With my certificate I am already member of another VO?"}}
439 The Grid user certificate allows to electronically prove your identity. This is independent of any VO membership though it can be used to gain membership one ore more VOs.
440 {{/confluence_tip}}
441
442 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
443 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
444 {{/confluence_tip}}
445
446 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
447 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
448 //
449 {{/confluence_tip}}
450
451 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
452 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
453 {{/confluence_tip}}
454
455 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
456 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
457
458 The directory:
459
460 ~> cd ~~/.globus
461
462 ~> ls -l
463
464 -r~-~-r~-~-r~-~- 1  usercert.pem
465
466 -r~-~-~-~-~-~-~-~- 1  userkey.pem
467
468 \\
469
470 Checking if public (cert) and private (key) match:
471
472 \\
473
474 (% class="code" %)
475 (((
476 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
477 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
478 )))
479
480 \\
481
482 Checking subject, issuer, and validity dates:
483
484 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
485
486 \\
487
488 Recreating a single file with public and private key to be improted into a broser:
489
490 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
491 {{/confluence_tip}}
492 {{/confluence_layout-cell}}
493 {{/confluence_layout-section}}
494
495 {{confluence_layout-section ac:type="single"}}
496 {{confluence_layout-cell}}
497 == DIRAC ==
498
499 {{confluence_tip title="I want to use DIRAC?"}}
500 If you want to use the Belle II DIRAC service you need to register with DIRAC in addition to obtaining membership with VOMS. See [[doc:BI.Belle II Internal.Computing WebHome.Computing GettingStarted.WebHome]]. The error message from 'gb2_proxy_init' would be: ' DN <your DN> is not registered'
501 {{/confluence_tip}}
502 {{/confluence_layout-cell}}
503 {{/confluence_layout-section}}
504
505 {{confluence_layout-section ac:type="single"}}
506 {{confluence_layout-cell}}
507 == Others ==
508
509 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
510 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
511 {{/confluence_tip}}
512
513 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
514 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
515 {{/confluence_tip}}
516 {{/confluence_layout-cell}}
517 {{/confluence_layout-section}}
518
519 {{confluence_layout-section ac:type="single"}}
520 {{confluence_layout-cell}}
521 == DESY Analysis Facility (NAF) ==
522
523 {{confluence_tip title="I can not log in to the NAF WGS (naf-belle2.desy.de)?"}}
524 Your account is most likely not yet prepared to use the NAF. Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
525 {{/confluence_tip}}
526
527 {{confluence_tip title="Are there infos about the NAF?"}}
528 Please refer to the [[doc:BI.Belle II Internal.Computing WebHome.Analysis Facilities.DESY Analysis Facility.WebHome]], in particular read the section 'Getting Started' on that page.
529 {{/confluence_tip}}
530
531 {{confluence_tip title="Do I have already access to the NAF and storage?"}}
532 ssh <your_account_name>@bastion.desy.de
533
534 bastion02: [~~] id
535
536 ... 5296(af-belle2)...
537
538 bastion02: [~~] ssh naf-belle2
539
540 naf-belle11: [~~] ls -l /nfs/dust/belle2/user/<your_account_name>
541 {{/confluence_tip}}
542
543 {{confluence_tip title="I want to use Belle II computing resources?"}}
544 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
545 //
546 {{/confluence_tip}}
547
548 {{confluence_tip title="Are there infos about the NAF?"}}
549 The NAF provides scratch space of per default 1TB/user on a distributed file system (DUST). Please look for '///nfs/belle2/user/<your_account_name>//'. If it is not yet there please contact __b2-helpdesk_AT_belle2_DOT_org__.
550 {{/confluence_tip}}
551
552 {{confluence_tip title="I need access to additional resouces?"}}
553 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
554 {{/confluence_tip}}
555 {{/confluence_layout-cell}}
556 {{/confluence_layout-section}}
557 {{/confluence_layout}}