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Wiki source code of Belle II Registration FAQ

Version 37.1 by gellrich on 2016-07-27 10:49
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gellrich 36.1 4 [[image:attach:BIAD.dCache Directory.WebHome@belle2-logo-little.png]]
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gellrich 18.1 14 {{confluence_tip title="My question is not in here?"}}
alla 34.1 15 If you want us to add another tip here, let us know via //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .//
gellrich 18.1 16 {{/confluence_tip}}
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gellrich 37.1 18 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
19 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
20 //
21 {{/confluence_tip}}
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gellrich 35.1 23 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
gellrich 36.1 24 The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
gellrich 35.1 25 {{/confluence_tip}}
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gellrich 33.1 27 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
28 You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
29 {{/confluence_tip}}
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gellrich 32.1 31 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
32 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
33 {{/confluence_tip}}
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gellrich 30.1 35 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
36 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
37 {{/confluence_tip}}
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gellrich 28.1 39 {{confluence_tip title="What are Belle II credentials?"}}
40 The Belle II credentials are your account and your password.
41 {{/confluence_tip}}
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gellrich 27.1 43 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
44 Please go to [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.WebHome]] and scroll down.
45 {{/confluence_tip}}
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gellrich 26.1 47 {{confluence_tip title="Where is the Belle II members list?"}}
gellrich 27.1 48 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
gellrich 26.1 49 {{/confluence_tip}}
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gellrich 25.1 51 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 52 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 53 {{/confluence_tip}}
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gellrich 24.1 55 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
gellrich 27.1 56 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 24.1 57 {{/confluence_tip}}
58
gellrich 21.1 59 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
60 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
61 {{/confluence_tip}}
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gellrich 22.1 63 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
gellrich 23.1 64 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
gellrich 21.1 65 {{/confluence_tip}}
66
gellrich 18.1 67 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
gellrich 27.1 68 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
gellrich 18.1 69 {{/confluence_tip}}
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gellrich 20.1 71 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
gellrich 29.1 72 The Belle II credentials (account + password) you got through the registration procedure can be used to access the **new** Belle II web pages and the new Wiki.
gellrich 17.1 73 {{/confluence_tip}}
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75 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
76 No, this is not necessary.
77 {{/confluence_tip}}
78
gellrich 12.1 79 {{confluence_tip title="What about a paper-based registration?"}}
gellrich 27.1 80 A [[doc:BI.Belle II Paper-based Registration.WebHome]] procedure is possible but not recommended.The two main steps of //authentication// ('Who are you?') and //authorization// ('Are you in Belle II?') have to be carried out manually. Therefore it requires more work from your side and from the administrators in your and our institute. Hence we would like to strongly encourage you again to go for the Grid user certificate based registration since you will need this certificate later on for accessing data and submitting jobs in the Belle II Grid anyway.
gellrich 12.1 81 {{/confluence_tip}}
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gellrich 10.1 83 {{confluence_tip title="Do I have a DESY account?"}}
alla 34.1 84 If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] //. A new registration attempt via the portal would fail.
gellrich 10.1 85 {{/confluence_tip}}
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gellrich 1.1 87 {{confluence_tip title="I have already a Grid user certifcate?"}}
88 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] can go directly to the [[registration portal>>url:https://belle2-request.desy.de/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
89 {{/confluence_tip}}
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91 {{confluence_tip title="I have a already a DESY account?"}}
alla 34.1 92 Belle II collaborators who have //already// a **DESY account** should contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 1.1 93 {{/confluence_tip}}
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95 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 96 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
97 //
gellrich 1.1 98 {{/confluence_tip}}
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gellrich 3.1 100 {{confluence_tip title="I want to change my password?"}}
gellrich 27.1 101 Login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
gellrich 1.1 102 {{/confluence_tip}}
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gellrich 3.1 104 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 27.1 105 The command '//passwd//' issued on a DESY login host, e.g. //bastion.desy.de//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
gellrich 3.1 106 {{/confluence_tip}}
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108 {{confluence_tip title="I lost my password?"}}
alla 34.1 109 If your password got lost, please contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .
gellrich 3.1 110 {{/confluence_tip}}
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112 {{confluence_tip title="Which resources can I use by default?"}}
gellrich 10.1 113 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 3.1 114 {{/confluence_tip}}
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116 {{confluence_tip title="I need access to additional resouces?"}}
gellrich 10.1 117 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 5.1 118 {{/confluence_tip}}
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120 {{confluence_tip title="Am I member of the VO 'belle'?"}}
121 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
122 {{/confluence_tip}}
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gellrich 8.1 124 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
gellrich 13.1 125 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
gellrich 8.1 126 {{/confluence_tip}}
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gellrich 6.1 128 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 129 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 130
gellrich 7.1 131 The directory:
132
133 ~> cd ~~/.globus
134
135 ~> ls -l
136
137 -r~-~-r~-~-r~-~- 1  usercert.pem
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139 -r~-~-~-~-~-~-~-~- 1  userkey.pem
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gellrich 1.1 141
gellrich 7.1 142
143 Checking if public (cert) and private (key) match:
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147 (% class="code" %)
148 (((
149 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
150 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
151 )))
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155 Checking subject, issuer, and validity dates:
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157 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
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161 Recreating a single file with public and private key to be improted into a broser:
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163 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 164 {{/confluence_tip}}
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