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Wiki source code of Belle II Registration FAQ

Version 38.1 by gellrich on 2016-08-11 10:45
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14 {{confluence_tip title="My question is not in here?"}}
15 If you want us to add another tip here, let us know via //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .//
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18 {{confluence_tip title="I want to use Belle II computing resources?"}}
19 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
20 //
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22
23 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
24 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
25 //
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28 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
29 The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
30 {{/confluence_tip}}
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32 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
33 You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
34 {{/confluence_tip}}
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36 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
37 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
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40 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
41 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
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44 {{confluence_tip title="What are Belle II credentials?"}}
45 The Belle II credentials are your account and your password.
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48 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
49 Please go to [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.WebHome]] and scroll down.
50 {{/confluence_tip}}
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52 {{confluence_tip title="Where is the Belle II members list?"}}
53 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
54 {{/confluence_tip}}
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56 {{confluence_tip title="What are Grid certificates all about?"}}
57 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
58 {{/confluence_tip}}
59
60 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
61 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
62 {{/confluence_tip}}
63
64 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
65 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
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68 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
69 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
70 {{/confluence_tip}}
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72 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
73 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
74 {{/confluence_tip}}
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76 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
77 The Belle II credentials (account + password) you got through the registration procedure can be used to access the **new** Belle II web pages and the new Wiki.
78 {{/confluence_tip}}
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80 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
81 No, this is not necessary.
82 {{/confluence_tip}}
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84 {{confluence_tip title="What about a paper-based registration?"}}
85 A [[doc:BI.Belle II Paper-based Registration.WebHome]] procedure is possible but not recommended.The two main steps of //authentication// ('Who are you?') and //authorization// ('Are you in Belle II?') have to be carried out manually. Therefore it requires more work from your side and from the administrators in your and our institute. Hence we would like to strongly encourage you again to go for the Grid user certificate based registration since you will need this certificate later on for accessing data and submitting jobs in the Belle II Grid anyway.
86 {{/confluence_tip}}
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88 {{confluence_tip title="Do I have a DESY account?"}}
89 If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //[[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] //. A new registration attempt via the portal would fail.
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92 {{confluence_tip title="I have already a Grid user certifcate?"}}
93 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] can go directly to the [[registration portal>>url:https://belle2-request.desy.de/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
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96 {{confluence_tip title="I have a already a DESY account?"}}
97 Belle II collaborators who have //already// a **DESY account** should contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
98 {{/confluence_tip}}
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100 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
101 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
102 //
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105 {{confluence_tip title="I want to change my password?"}}
106 Login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
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109 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
110 The command '//passwd//' issued on a DESY login host, e.g. //bastion.desy.de//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
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113 {{confluence_tip title="I lost my password?"}}
114 If your password got lost, please contact [[b2-registration-support@belle2.org>>mailto:b2-registration-support@belle2.org||shape="rect"]] .
115 {{/confluence_tip}}
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117 {{confluence_tip title="Which resources can I use by default?"}}
118 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
119 {{/confluence_tip}}
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121 {{confluence_tip title="I need access to additional resouces?"}}
122 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
123 {{/confluence_tip}}
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125 {{confluence_tip title="Am I member of the VO 'belle'?"}}
126 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
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129 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
130 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
131 {{/confluence_tip}}
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133 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
134 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
135
136 The directory:
137
138 ~> cd ~~/.globus
139
140 ~> ls -l
141
142 -r~-~-r~-~-r~-~- 1  usercert.pem
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144 -r~-~-~-~-~-~-~-~- 1  userkey.pem
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148 Checking if public (cert) and private (key) match:
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152 (% class="code" %)
153 (((
154 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
155 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
156 )))
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160 Checking subject, issuer, and validity dates:
161
162 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
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166 Recreating a single file with public and private key to be improted into a broser:
167
168 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
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179 ----
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