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Wiki source code of Belle II Registration FAQ

Version 52.1 by gellrich on 2017-09-15 15:46
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gellrich 50.1 4 [[image:attach:xwiki:IT.BIAD.Computing and Software.Data Storage at DESY.Data Storage Usage.WebHome@belle2-logo-little.png]]
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gellrich 48.1 14 See also [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.Belle II Registration Trouble Shooting.WebHome]] .
gellrich 43.1 15
gellrich 18.1 16 {{confluence_tip title="My question is not in here?"}}
gellrich 52.1 17 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
gellrich 18.1 18 {{/confluence_tip}}
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gellrich 52.1 20 {{confluence_tip title="How long does it take to create my login credentials?"}}
21 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Timezone (CET).
22 {{/confluence_tip}}
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gellrich 51.1 24 {{confluence_tip title="How can I login to DESY?"}}
25 Your credentials (account/password) are good to login to DESY by ssh to  bastion.desy.de . You will see your AFS home dir at DESY (DESY.DE).
26 {{/confluence_tip}}
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gellrich 49.1 28 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
gellrich 50.1 29 The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[doc:BI.Belle II E-mail Addresses.WebHome]] .
gellrich 49.1 30 {{/confluence_tip}}
31
gellrich 48.1 32 {{confluence_tip title="Are there infos about the NAF?"}}
33 Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
34 //
35 {{/confluence_tip}}
36
gellrich 47.1 37 {{confluence_tip title="How can I use my account with GIT/stash?"}}
38 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
39 {{/confluence_tip}}
40
gellrich 46.1 41 {{confluence_tip title="What does PEM stand for?"}}
42 'Privacy Enhanced Mail'. This is your 'real' personal e-mail address with your mailbox behind.
gellrich 44.1 43 {{/confluence_tip}}
44
gellrich 45.1 45 {{confluence_tip title="I want to change my e-mail address?"}}
gellrich 52.1 46 Please send an e-mail to  __b2-helpdesk_AT_belle2.org__//.//
gellrich 45.1 47 {{/confluence_tip}}
48
gellrich 42.1 49 {{confluence_tip title="Renewing / changing password?"}}
50 The account / password is valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] .
51 {{/confluence_tip}}
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gellrich 40.1 53 {{confluence_tip title="Can I use my KEK passwords at DESY?"}}
54 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.WebHome]] to request an account.
55 {{/confluence_tip}}
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gellrich 38.1 57 {{confluence_tip title="I want to use Belle II computing resources?"}}
58 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
59 //
60 {{/confluence_tip}}
61
gellrich 37.1 62 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
63 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
64 //
65 {{/confluence_tip}}
66
gellrich 35.1 67 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
gellrich 36.1 68 The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
gellrich 35.1 69 {{/confluence_tip}}
70
gellrich 33.1 71 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
72 You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
73 {{/confluence_tip}}
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gellrich 32.1 75 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
76 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
77 {{/confluence_tip}}
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gellrich 30.1 79 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
80 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
81 {{/confluence_tip}}
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gellrich 28.1 83 {{confluence_tip title="What are Belle II credentials?"}}
gellrich 42.1 84 The Belle II credentials are your account and your password. The account / password is valid for **all** resources.
gellrich 28.1 85 {{/confluence_tip}}
86
gellrich 27.1 87 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
88 Please go to [[doc:BI.Belle II Internal.Software.Belle II Collaborative Services and Tools Migration.Belle II Registration Procedure.WebHome]] and scroll down.
89 {{/confluence_tip}}
90
gellrich 26.1 91 {{confluence_tip title="Where is the Belle II members list?"}}
gellrich 27.1 92 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
gellrich 26.1 93 {{/confluence_tip}}
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gellrich 25.1 95 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 96 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 97 {{/confluence_tip}}
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gellrich 24.1 99 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
gellrich 27.1 100 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 24.1 101 {{/confluence_tip}}
102
gellrich 21.1 103 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
104 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
105 {{/confluence_tip}}
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gellrich 22.1 107 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
gellrich 23.1 108 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
gellrich 21.1 109 {{/confluence_tip}}
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gellrich 18.1 111 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
gellrich 27.1 112 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
gellrich 18.1 113 {{/confluence_tip}}
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gellrich 20.1 115 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
gellrich 39.1 116 The DESY Belle II account you got through the registration procedure can be used to access the **new** Belle II web pages and the new Wiki.
gellrich 17.1 117 {{/confluence_tip}}
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119 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
gellrich 42.1 120 No, this is not necessary but you will be asked regularly to change your password. The account / password is valid for **all** resources.
gellrich 17.1 121 {{/confluence_tip}}
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gellrich 12.1 123 {{confluence_tip title="What about a paper-based registration?"}}
gellrich 27.1 124 A [[doc:BI.Belle II Paper-based Registration.WebHome]] procedure is possible but not recommended.The two main steps of //authentication// ('Who are you?') and //authorization// ('Are you in Belle II?') have to be carried out manually. Therefore it requires more work from your side and from the administrators in your and our institute. Hence we would like to strongly encourage you again to go for the Grid user certificate based registration since you will need this certificate later on for accessing data and submitting jobs in the Belle II Grid anyway.
gellrich 12.1 125 {{/confluence_tip}}
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gellrich 10.1 127 {{confluence_tip title="Do I have a DESY account?"}}
gellrich 49.1 128 If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-helpdesk_AT_belle2.org //. A new registration attempt via the portal would fail.
gellrich 10.1 129 {{/confluence_tip}}
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gellrich 1.1 131 {{confluence_tip title="I have already a Grid user certifcate?"}}
132 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] can go directly to the [[registration portal>>url:https://belle2-request.desy.de/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
133 {{/confluence_tip}}
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135 {{confluence_tip title="I have a already a DESY account?"}}
gellrich 49.1 136 Belle II collaborators who have //already// a **DESY account** should contact //b2-helpdesk_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 1.1 137 {{/confluence_tip}}
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139 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 140 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
141 //
gellrich 1.1 142 {{/confluence_tip}}
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gellrich 3.1 144 {{confluence_tip title="I want to change my password?"}}
gellrich 42.1 145 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account / password is valid for **all** resources.
gellrich 1.1 146 {{/confluence_tip}}
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gellrich 3.1 148 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 27.1 149 The command '//passwd//' issued on a DESY login host, e.g. //bastion.desy.de//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
gellrich 3.1 150 {{/confluence_tip}}
151
152 {{confluence_tip title="I lost my password?"}}
gellrich 49.1 153 If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again!**
gellrich 3.1 154 {{/confluence_tip}}
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156 {{confluence_tip title="Which resources can I use by default?"}}
gellrich 10.1 157 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 3.1 158 {{/confluence_tip}}
159
160 {{confluence_tip title="I need access to additional resouces?"}}
gellrich 10.1 161 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 5.1 162 {{/confluence_tip}}
163
164 {{confluence_tip title="Am I member of the VO 'belle'?"}}
165 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
166 {{/confluence_tip}}
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gellrich 8.1 168 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
gellrich 13.1 169 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
gellrich 8.1 170 {{/confluence_tip}}
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gellrich 6.1 172 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 173 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 174
gellrich 7.1 175 The directory:
176
177 ~> cd ~~/.globus
178
179 ~> ls -l
180
181 -r~-~-r~-~-r~-~- 1  usercert.pem
182
183 -r~-~-~-~-~-~-~-~- 1  userkey.pem
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gellrich 1.1 185
gellrich 7.1 186
187 Checking if public (cert) and private (key) match:
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189
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191 (% class="code" %)
192 (((
193 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
194 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
195 )))
196
197
198
199 Checking subject, issuer, and validity dates:
200
201 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
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205 Recreating a single file with public and private key to be improted into a broser:
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207 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 208 {{/confluence_tip}}
gellrich 5.1 209
gellrich 18.1 210
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