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Wiki source code of Belle II Registration FAQ

Version 54.1 by gellrich on 2017-09-18 12:41
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4 [[image:attach:xwiki:IT.BIAD.Computing and Software.Data Storage at DESY.Data Storage Usage.WebHome@belle2-logo-little.png]]
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14 \\
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16 {{confluence_tip title="My question is not in here?"}}
17 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
18 {{/confluence_tip}}
19
20 {{confluence_tip title="How long does it take to create my login credentials?"}}
21 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Timezone (CET).
22 {{/confluence_tip}}
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24 {{confluence_tip title="How can I login to DESY?"}}
25 Your credentials (account/password) are good to login to DESY by ssh to  bastion.desy.de . You will see your AFS home dir at DESY (DESY.DE).
26 {{/confluence_tip}}
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28 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
29 The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[doc:BI.Belle II E-mail Addresses.WebHome]] .
30 {{/confluence_tip}}
31
32 {{confluence_tip title="Are there infos about the NAF?"}}
33 Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
34 //
35 {{/confluence_tip}}
36
37 {{confluence_tip title="How can I use my account with GIT/stash?"}}
38 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
39 {{/confluence_tip}}
40
41 {{confluence_tip title="What does PEM stand for?"}}
42 'Privacy Enhanced Mail'. This is your 'real' personal e-mail address with your mailbox behind.
43 {{/confluence_tip}}
44
45 {{confluence_tip title="I want to change my e-mail address?"}}
46 Please send an e-mail to  __b2-helpdesk_AT_belle2.org__//.//
47 {{/confluence_tip}}
48
49 {{confluence_tip title="Renewing / changing password?"}}
50 The account / password is valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] .
51 {{/confluence_tip}}
52
53 {{confluence_tip title="Can I use my KEK passwords at DESY?"}}
54 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request an account.
55 {{/confluence_tip}}
56
57 {{confluence_tip title="I want to use Belle II computing resources?"}}
58 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
59 //
60 {{/confluence_tip}}
61
62 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
63 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
64 //
65 {{/confluence_tip}}
66
67 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
68 The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
69 {{/confluence_tip}}
70
71 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
72 You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
73 {{/confluence_tip}}
74
75 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
76 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
77 {{/confluence_tip}}
78
79 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
80 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
81 {{/confluence_tip}}
82
83 {{confluence_tip title="What are Belle II credentials?"}}
84 The Belle II credentials are your account and your password. The account / password is valid for **all** resources.
85 {{/confluence_tip}}
86
87 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
88 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
89 {{/confluence_tip}}
90
91 {{confluence_tip title="Where is the Belle II members list?"}}
92 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
93 {{/confluence_tip}}
94
95 {{confluence_tip title="What are Grid certificates all about?"}}
96 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
97 {{/confluence_tip}}
98
99 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
100 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
101 {{/confluence_tip}}
102
103 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
104 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
105 {{/confluence_tip}}
106
107 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
108 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
109 {{/confluence_tip}}
110
111 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
112 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
113 {{/confluence_tip}}
114
115 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
116 The DESY Belle II account you got through the registration procedure can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
117 {{/confluence_tip}}
118
119 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
120 No, this is not necessary but you will be asked regularly to change your password. The account / password is valid for **all** resources.
121 {{/confluence_tip}}
122
123 \\
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125 {{confluence_tip title="Do I have a DESY account?"}}
126 If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-helpdesk_AT_belle2.org //. A new registration attempt via the portal would fail.
127 {{/confluence_tip}}
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129 {{confluence_tip title="I have already a Grid user certifcate?"}}
130 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] can go directly to the [[registration portal>>url:https://belle2-request.desy.de/||shape="rect"]]. Make sure the Grid user certificate is in the browser!
131 {{/confluence_tip}}
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133 {{confluence_tip title="I have a already a DESY account?"}}
134 Belle II collaborators who have //already// a **DESY account** should contact //b2-helpdesk_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
135 {{/confluence_tip}}
136
137 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
138 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
139 //
140 {{/confluence_tip}}
141
142 {{confluence_tip title="I want to change my password?"}}
143 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account / password is valid for **all** resources.
144 {{/confluence_tip}}
145
146 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
147 The command '//passwd//' issued on a DESY login host, e.g. //bastion.desy.de//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
148 {{/confluence_tip}}
149
150 {{confluence_tip title="I lost my password?"}}
151 If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again!**
152 {{/confluence_tip}}
153
154 {{confluence_tip title="Which resources can I use by default?"}}
155 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
156 {{/confluence_tip}}
157
158 {{confluence_tip title="I need access to additional resouces?"}}
159 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
160 {{/confluence_tip}}
161
162 {{confluence_tip title="Am I member of the VO 'belle'?"}}
163 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
164 {{/confluence_tip}}
165
166 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
167 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
168 {{/confluence_tip}}
169
170 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
171 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
172
173 The directory:
174
175 ~> cd ~~/.globus
176
177 ~> ls -l
178
179 -r~-~-r~-~-r~-~- 1  usercert.pem
180
181 -r~-~-~-~-~-~-~-~- 1  userkey.pem
182
183
184
185 Checking if public (cert) and private (key) match:
186
187
188
189 (% class="code" %)
190 (((
191 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
192 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
193 )))
194
195
196
197 Checking subject, issuer, and validity dates:
198
199 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
200
201
202
203 Recreating a single file with public and private key to be improted into a broser:
204
205 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
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216 ----
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