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Wiki source code of Belle II Registration FAQ

Version 60.1 by gellrich on 2017-10-06 13:20
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4 [[image:attach:xwiki:IT.BIAD.Computing and Software.Data Storage at DESY.Data Storage Usage.WebHome@belle2-logo-little.png]]
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14 \\
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16 {{confluence_tip title="My question is not in here?"}}
17 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
18 {{/confluence_tip}}
19
20 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
21 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account/password). The entire process is usually finished within one workday but obviously depends on the availability of people.
22 {{/confluence_tip}}
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24 {{confluence_tip title="How long does it take to create my login credentials?"}}
25 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
26 {{/confluence_tip}}
27
28 {{confluence_tip title="How can I login to DESY?"}}
29 Your credentials (account/password) are good to login to DESY by ssh to  bastion.desy.de . You will see your AFS home dir at DESY (DESY.DE).
30 {{/confluence_tip}}
31
32 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
33 The addresses are of the form 'firstname[.middlename.].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[doc:BI.Belle II E-mail Addresses.WebHome]] .
34 {{/confluence_tip}}
35
36 {{confluence_tip title="Are there infos about the NAF?"}}
37 Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
38 //
39 {{/confluence_tip}}
40
41 {{confluence_tip title="How can I use my account with GIT/stash?"}}
42 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
43 {{/confluence_tip}}
44
45 {{confluence_tip title="What does PEM stand for?"}}
46 'Privacy Enhanced Mail'. This is your 'real' personal e-mail address with your mailbox behind.
47 {{/confluence_tip}}
48
49 {{confluence_tip title="I want to change my e-mail address?"}}
50 Please send an e-mail to  __b2-helpdesk_AT_belle2.org__//.//
51 {{/confluence_tip}}
52
53 {{confluence_tip title="Renewing / changing password?"}}
54 The account / password is valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] .
55 {{/confluence_tip}}
56
57 {{confluence_tip title="Can I use my KEK account/passwords at DESY?"}}
58 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request a DESY account. Your DESY account is good for all Belle II collaborative services including the membership management system.
59 {{/confluence_tip}}
60
61 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
62 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
63 {{/confluence_tip}}
64
65 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
66 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
67 {{/confluence_tip}}
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69 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
70 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
71 {{/confluence_tip}}
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73 {{confluence_tip title="I want to use Belle II computing resources?"}}
74 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
75 //
76 {{/confluence_tip}}
77
78 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
79 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
80 //
81 {{/confluence_tip}}
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83 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
84 The DESY registry needs some time (<=5h) to set up the account and notify the connected services. Please try again in a few hours. You will get an e-mail if everything is set up.
85 {{/confluence_tip}}
86
87 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
88 You must copy the certificate part in the e-mail into a file such as '//mycert.cer//' and import this into your browser.
89 {{/confluence_tip}}
90
91 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
92 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
93 {{/confluence_tip}}
94
95 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
96 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
97 {{/confluence_tip}}
98
99 {{confluence_tip title="What are Belle II credentials?"}}
100 The Belle II credentials are your account and your password. The account / password is valid for **all** resources.
101 {{/confluence_tip}}
102
103 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
104 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
105 {{/confluence_tip}}
106
107 {{confluence_tip title="Where is the Belle II members list?"}}
108 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
109 {{/confluence_tip}}
110
111 {{confluence_tip title="What are Grid certificates all about?"}}
112 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
113 {{/confluence_tip}}
114
115 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
116 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
117 {{/confluence_tip}}
118
119 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
120 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
121 {{/confluence_tip}}
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123 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
124 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
125 {{/confluence_tip}}
126
127 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
128 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
129 {{/confluence_tip}}
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131 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
132 The DESY Belle II account you got through the registration procedure can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
133 {{/confluence_tip}}
134
135 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
136 No, this is not necessary but you will be asked regularly to change your password. The account / password is valid for **all** resources.
137 {{/confluence_tip}}
138
139 {{confluence_tip title="Do I have a DESY account?"}}
140 If you were able to or are still able to login to //bastion.desy.de// , you got a DESY account earlier which can be used for Belle II. Contact //b2-helpdesk_AT_belle2.org //. A new registration attempt via the portal would fail.
141 {{/confluence_tip}}
142
143 {{confluence_tip title="I have already a Grid user certifcate?"}}
144 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
145 {{/confluence_tip}}
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147 {{confluence_tip title="I have a already a DESY account?"}}
148 Belle II collaborators who have //already// a **DESY account** should contact //b2-helpdesk_AT_belle2.org// . The account can be used for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
149 {{/confluence_tip}}
150
151 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
152 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
153 //
154 {{/confluence_tip}}
155
156 {{confluence_tip title="I want to change my password?"}}
157 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account / password is valid for **all** resources.
158 {{/confluence_tip}}
159
160 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
161 The command '//passwd//' issued on a DESY login host, e.g. //bastion.desy.de//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
162 {{/confluence_tip}}
163
164 {{confluence_tip title="I lost my password?"}}
165 If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again!**
166 {{/confluence_tip}}
167
168 {{confluence_tip title="Which resources can I use by default?"}}
169 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
170 {{/confluence_tip}}
171
172 {{confluence_tip title="I need access to additional resouces?"}}
173 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
174 {{/confluence_tip}}
175
176 {{confluence_tip title="Am I member of the VO 'belle'?"}}
177 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
178 {{/confluence_tip}}
179
180 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
181 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate.
182 {{/confluence_tip}}
183
184 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
185 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
186
187 The directory:
188
189 ~> cd ~~/.globus
190
191 ~> ls -l
192
193 -r~-~-r~-~-r~-~- 1  usercert.pem
194
195 -r~-~-~-~-~-~-~-~- 1  userkey.pem
196
197
198
199 Checking if public (cert) and private (key) match:
200
201
202
203 (% class="code" %)
204 (((
205 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
206 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
207 )))
208
209
210
211 Checking subject, issuer, and validity dates:
212
213 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
214
215
216
217 Recreating a single file with public and private key to be improted into a broser:
218
219 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
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