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Wiki source code of Belle II Registration FAQ

Version 77.1 by gellrich on 2018-02-22 11:42
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gellrich 50.1 4 [[image:attach:xwiki:IT.BIAD.Computing and Software.Data Storage at DESY.Data Storage Usage.WebHome@belle2-logo-little.png]]
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gellrich 18.1 14 {{confluence_tip title="My question is not in here?"}}
gellrich 69.1 15 If you want us to add another tip here, let us know via __b2-helpdesk_AT_belle2.org//.//__
gellrich 18.1 16 {{/confluence_tip}}
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gellrich 73.1 18 {{confluence_tip title="I am new to Belle II. What do I have to do?"}}
19 Please refer to the page [[doc:BI.Belle II Newcomers.WebHome]]. You need to register.
gellrich 69.1 20 {{/confluence_tip}}
21
gellrich 76.1 22 {{confluence_tip title="I need to contact the mailing lists manager / master?"}}
23 Please use exclusively use __[[listmaster_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.
24 //__
25 {{/confluence_tip}}
26
gellrich 72.1 27 {{confluence_tip title="How do I become a Belle II member and how do I get into the Belle II Membership Management System? "}}
28 If you have DESY credentials to access the Belle II collaborative services such as confluence, you were automatically included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS). If not please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. With your registration you will be included in the [[doc:BI.Belle II Membership Management System.WebHome]] (B2MMS).
29 {{/confluence_tip}}
30
gellrich 70.1 31 {{confluence_tip title="I lost the password of my KEKCC account."}}
gellrich 71.1 32 The account of the KEK computing facility is **different** from the credentials for the Belle II collaborative services (B2CS). For your KEKCC account please contact __usersoffice_AT_mail.kek.jp__ . The B2CS is handled by __b2-helpdesk_AT_belle2.org__ .__//
gellrich 70.1 33 //__
34 {{/confluence_tip}}
35
gellrich 68.1 36 {{confluence_tip title="How do I change my email address in the collaboration email list?"}}
37 The collaboration members email list is automatically created from the Belle II Membership Management System (B2MMS). Please change your email address there (see [[doc:BI.Belle II Membership Management System.WebHome]]).
38 {{/confluence_tip}}
gellrich 65.1 39
gellrich 77.1 40 {{confluence_tip title="When does my password expire?"}}
41 Login by //ssh// to [[bastion.desy.de>>url:http://bastion.desy.de||shape="rect"]] using your DESY credentials and type 'kinit'. Example:
42
43 bastion02: [~~] kinit      
44 Password for [[xxx@DESY.DE>>mailto:gellrich@DESY.DE||shape="rect"]]:
45 Warning: Your password will expire in 33 days on Wed Mar 28 00:59:58 2018
46
47 In case you can't remember your password, please write to __[[b2-helpdesk_AT_belle2.org>>url:http://b2-helpdesk_AT_belle2.org||shape="rect"]]//.//__//
48 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
49 {{/confluence_tip}}
50
gellrich 65.1 51 {{confluence_tip title="I forgot my password?"}}
gellrich 66.1 52 In case you can't remember your password, please write to __b2-helpdesk_AT_belle2.org//.//__//
gellrich 65.1 53 //An admin will set a temporary password and you will be asked to use this temporary password to log in to [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] and set a new one.
54 {{/confluence_tip}}
55
gellrich 63.1 56 {{confluence_tip title="The certificate-based registration fails, because my name is not in the CN of my certificate."}}
gellrich 62.1 57 The portal compares your name with the name in your certificate to avoid miss-use of stolen certificates. In this very rare case cancel the process and contact__ b2-helpdesk_AT_belle2.org__.__//
58 //__
59 {{/confluence_tip}}
60
gellrich 61.1 61 {{confluence_tip title="Who is the representative of my institution (IR)?"}}
gellrich 68.1 62 Please ask your colleagues. We might also help you by email at __b2-helpdesk_AT_belle2.org__.
gellrich 61.1 63 {{/confluence_tip}}
64
gellrich 59.1 65 {{confluence_tip title="How long does it take to get a Belle II membership?"}}
gellrich 67.1 66 Your membership request triggers an approval  workflow which involves the representative of your institution (IR), and the IB - if you are physicist / faculty/staff - followed by the creation of your DESY credentials (account name / password). The entire process is usually finished within one workday but obviously depends on the availability of people.
gellrich 59.1 67 {{/confluence_tip}}
68
gellrich 52.1 69 {{confluence_tip title="How long does it take to create my login credentials?"}}
gellrich 58.1 70 (% style="color: rgb(0,51,102);" %)The creation of the login credentials is finished within one work day. Please note: DESY is in the Central European Time-zone (CET).
gellrich 52.1 71 {{/confluence_tip}}
72
gellrich 51.1 73 {{confluence_tip title="How can I login to DESY?"}}
gellrich 67.1 74 Your credentials (account name / password) are good to login to DESY by //ssh// to bastion.desy.de. You will see your AFS home dir at DESY (DESY.DE).
gellrich 51.1 75 {{/confluence_tip}}
76
gellrich 49.1 77 {{confluence_tip title="Do I have a DESY and belle2.org e-mail address?"}}
gellrich 75.1 78 The addresses are of the form 'firstname[.middlename].lastname_AT_desy.de' and 'firstname[.middlename].lastname_AT_belle2.org'. See [[Belle II email Addresses>>doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Email Addresses.WebHome]] .
gellrich 49.1 79 {{/confluence_tip}}
80
gellrich 48.1 81 {{confluence_tip title="Are there infos about the NAF?"}}
82 Please refer to the// [[NAF-Wiki>>url:https://naf-wiki.desy.de/Main_Page||shape="rect"]] .
83 //
84 {{/confluence_tip}}
85
gellrich 47.1 86 {{confluence_tip title="How can I use my account with GIT/stash?"}}
87 Please refer to [[doc:BI.Belle II Internal.Software.Software Basf2SoftwarePortal.GitIntroduction.WebHome]] .
88 {{/confluence_tip}}
89
gellrich 46.1 90 {{confluence_tip title="What does PEM stand for?"}}
gellrich 68.1 91 'Privacy Enhanced Mail'. This is your 'real' personal email address with your mailbox behind.
gellrich 44.1 92 {{/confluence_tip}}
93
gellrich 45.1 94 {{confluence_tip title="I want to change my e-mail address?"}}
gellrich 68.1 95 Please send an email to  __b2-helpdesk_AT_belle2.org__//.//
gellrich 45.1 96 {{/confluence_tip}}
97
gellrich 42.1 98 {{confluence_tip title="Renewing / changing password?"}}
gellrich 67.1 99 The DESY credentials ( account name / password) are valid for **all** resources. Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] . Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 42.1 100 {{/confluence_tip}}
101
gellrich 60.1 102 {{confluence_tip title="Can I use my KEK account/passwords at DESY?"}}
gellrich 67.1 103 No, the DESY and the KEK registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] to request DESY credentials (account name / password). Your DESY credentials are good for all Belle II collaborative services including the membership management system.
gellrich 40.1 104 {{/confluence_tip}}
105
gellrich 60.1 106 {{confluence_tip title="Do I need a KEK account to get into the Belle II membership management system?"}}
107 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
108 {{/confluence_tip}}
109
110 {{confluence_tip title="Do I need a KEK account to gain access to the Belle II collaborative services and tools?"}}
111 No, you request Belle II membership via [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]], which generates login credentials at DESY which are good for all Belle II collaborative services including the membership management system.
112 {{/confluence_tip}}
113
114 {{confluence_tip title="Can I use my DESY account/password at KEK?"}}
115 No, the KEK and the DESY registry are completely independent. Please refer to [[doc:BI.Belle II Newcomers.WebHome]] to request a KEK account.
116 {{/confluence_tip}}
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gellrich 38.1 118 {{confluence_tip title="I want to use Belle II computing resources?"}}
119 Registered Belle II users may get access to the Analysis Facility (NAF) at DESY. Please refer to [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].//
120 //
121 {{/confluence_tip}}
122
gellrich 37.1 123 {{confluence_tip title="How to convert my KEK user certificate to .p12?"}}
124 Please refer to this// KEK [[manual.>>url:http://gridca.kek.jp/repository/usersmanual.html||shape="rect"]]
125 //
126 {{/confluence_tip}}
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gellrich 35.1 128 {{confluence_tip title="My initial password does not work. I am sure though that it is the right one."}}
gellrich 68.1 129 The DESY registry needs some time (<=5h) to set up the credentials and notify the connected services. Please try again in a few hours. You will get an email if everything is set up.
gellrich 35.1 130 {{/confluence_tip}}
131
gellrich 33.1 132 {{confluence_tip title="I got my Grid user certificate in an e-mail?"}}
gellrich 68.1 133 You must copy the certificate part in the email into a file such as '//mycert.cer//' and import this into your browser.
gellrich 33.1 134 {{/confluence_tip}}
135
gellrich 32.1 136 {{confluence_tip title="What are the 'Conditions of Use for Information-Processing Systems at DESY' all about?"}}
137 At the bottom of the request portal you are asked to agree to the '[[Conditions of Use for Information-Processing Systems at DESY>>url:http://it.desy.de/e93779/BO-IV-DESY-Eng.pdf||rel="nofollow" shape="rect" class="external-link"]]'. The underlying document contains links to pages which are not relevant for abroad users, such as the local work council '[[http:~~/~~/www.desy.de/betriebsrat'.>>url:http://www.desy.de/betriebsrat||rel="nofollow" shape="rect" class="external-link"]]
138 {{/confluence_tip}}
139
gellrich 30.1 140 {{confluence_tip title="I needed a .p12 cert for my browser but seem to have .p7b?"}}
141 Please refer to [[https:~~/~~/www.sslshopper.com/ssl-converter.html>>url:https://www.sslshopper.com/ssl-converter.html||shape="rect"]] for details.
142 {{/confluence_tip}}
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gellrich 28.1 144 {{confluence_tip title="What are Belle II credentials?"}}
gellrich 67.1 145 The Belle II credentials are your account name and your password. The credentials are valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 28.1 146 {{/confluence_tip}}
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gellrich 27.1 148 {{confluence_tip title="Are there step-by-step instructions to obtain and use a Grid user certificate?"}}
gellrich 53.1 149 Please go to [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] and scroll down.
gellrich 27.1 150 {{/confluence_tip}}
151
gellrich 26.1 152 {{confluence_tip title="Where is the Belle II members list?"}}
gellrich 27.1 153 Please refer to the official [[Belle II members list>>url:http://belle.kek.jp/secured2/secretary/memberlist/list2.cgi||shape="rect"]] (protected).
gellrich 26.1 154 {{/confluence_tip}}
155
gellrich 25.1 156 {{confluence_tip title="What are Grid certificates all about?"}}
gellrich 31.1 157 Please refer to the page [[doc:BI.Belle II Registration and Account FAQ.What are Grid User Certificates.WebHome]] . Note: Service or host certificates identify services and hosts not users!
gellrich 25.1 158 {{/confluence_tip}}
159
gellrich 24.1 160 {{confluence_tip title="Why am I asked for my date and place of birth?"}}
gellrich 27.1 161 In order to uniquely identify you in our system, we have to know your date and place of birth. Be sure the information will not be used elsewhere according to the privacy rules.
gellrich 24.1 162 {{/confluence_tip}}
163
gellrich 21.1 164 {{confluence_tip title="I am confused about the name of the VO. Is it 'belle' or 'belle2.org'?"}}
165 For historic reasons the VO [['belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] is the **correct** one. Although this seems wrong, please do **not** use the VO 'belle2.org'.
166 {{/confluence_tip}}
167
gellrich 22.1 168 {{confluence_tip title="When trying to connect to the KEK VOMS server I see 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT'?"}}
gellrich 23.1 169 In order to create the necessary secure connection to the KEK VOMS server, your browser needs to accept the VOMS server's certificate. Click 'Advanced' /  'Add exception' / 'Get certificate' / 'Store permanently' / 'Confirm' .
gellrich 21.1 170 {{/confluence_tip}}
171
gellrich 18.1 172 {{confluence_tip title="My browser complains about connection / SSL problems?"}}
gellrich 27.1 173 Connection errors such as 'SSL_ERROR_HANDSHAKE_FAILURE_ALERT' are due to old or missing CA certificates in your browser. You might want to check //Preferences / Advanced / Certificates / View Certificates / Servers //and// Authorities .// Also consider to use another browser. We have good experiences with **firefox** and we saw also **safari** on MAC working. From our experience there is usually someone in your group or institute who managed.
gellrich 18.1 174 {{/confluence_tip}}
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gellrich 20.1 176 {{confluence_tip title="What is my Belle II account at DESY good for?"}}
gellrich 67.1 177 The DESY Belle II credentials you got through the [[registration procedure>>doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]] can be used to access the **new** Belle II web pages and the new Confluence Wiki incl. JIRA and STASH.
gellrich 17.1 178 {{/confluence_tip}}
179
180 {{confluence_tip title="Do I have to renew my Belle II account at DESY yearly as at KEK?"}}
gellrich 67.1 181 No, this is not necessary but you will be asked regularly to change your password. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 17.1 182 {{/confluence_tip}}
183
gellrich 10.1 184 {{confluence_tip title="Do I have a DESY account?"}}
gellrich 67.1 185 If you were able to or are still able to login to //bastion.desy.de// , you got DESY credentials earlier which can be used for Belle II. Contact b2-helpdesk_AT_belle2.org . A new registration attempt via the portal would fail.
gellrich 10.1 186 {{/confluence_tip}}
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gellrich 1.1 188 {{confluence_tip title="I have already a Grid user certifcate?"}}
gellrich 57.1 189 Belle II collaborators who have a //already// a **Grid user certificate** and are //already// member of the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] see [[doc:BI.Belle II Newcomers.Belle II User Registration.WebHome]]. Make sure the Grid user certificate is in the browser!
gellrich 1.1 190 {{/confluence_tip}}
191
192 {{confluence_tip title="I have a already a DESY account?"}}
gellrich 67.1 193 Belle II collaborators who have //already// a **DESY credentials** should contact __//b2-helpdesk_AT_belle2.org//__ . The credentials can be prepared for Belle II. A **Grid user certificate** and the membership in the **VO** '[[belle'>>url:https://voms.cc.kek.jp:8443/voms/belle||rel="nofollow" shape="rect" class="external-link"]] is strongly recommended though.
gellrich 1.1 194 {{/confluence_tip}}
195
196 {{confluence_tip title="Is my Grid user certificate in the browser?"}}
gellrich 11.1 197 Check existence and validity of your Grid user certificate in your **firefox** browser in //Preferences / Advanced / Certificates / View Certificates / Your Certificate.
198 //
gellrich 1.1 199 {{/confluence_tip}}
200
gellrich 3.1 201 {{confluence_tip title="I want to change my password?"}}
gellrich 67.1 202 Use [[https:~~/~~/password.desy.de/>>url:https://password.desy.de/||shape="rect"]] or (deprecated!) login to //bastion.desy.de// and use the command '//passwd//'. It connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically. The account name / password is valid for **all** resources. Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 1.1 203 {{/confluence_tip}}
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gellrich 3.1 205 {{confluence_tip title="I changed my DESY password using 'passwd' on a DESY login host?"}}
gellrich 27.1 206 The command '//passwd//' issued on a DESY login host, e.g. //bastion.desy.de//, connects to the DESY registry which manages the access to afs, [[web>>url:http://belle2.org||shape="rect"]] pages, and //Atlassian// tools (confluence, stash, agira, bamboo). The [[Sympa>>url:https://lists.belle2.org||shape="rect"]] ML server and [[Indico>>url:https://indico.desy.de/categoryDisplay.py?categId=428||shape="rect"]] are //not// managed automatically.
gellrich 3.1 207 {{/confluence_tip}}
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209 {{confluence_tip title="I lost my password?"}}
gellrich 64.1 210 If your password got lost we reset it for you, please contact //b2-helpdesk_AT_belle2.org//. **Do not register again! **Please denote [[doc:BI.DESY Requirements for Account Names and Passwords.WebHome]].
gellrich 3.1 211 {{/confluence_tip}}
212
213 {{confluence_tip title="Which resources can I use by default?"}}
gellrich 10.1 214 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 3.1 215 {{/confluence_tip}}
216
217 {{confluence_tip title="I need access to additional resouces?"}}
gellrich 10.1 218 See [[doc:BI.Belle II Newcomers.Belle II User Registration.Belle II Requesting Additional Resource Access.WebHome]].
gellrich 5.1 219 {{/confluence_tip}}
220
221 {{confluence_tip title="Am I member of the VO 'belle'?"}}
222 See [[https:~~/~~/voms.cc.kek.jp:8443/voms/belle>>url:https://voms.cc.kek.jp:8443/voms/belle||shape="rect"]] .
223 {{/confluence_tip}}
224
gellrich 8.1 225 {{confluence_tip title="I lost the password of my Grid user certificate?"}}
gellrich 64.1 226 As the private key the password is as the the word implies 'private'. It is only known to you. Unfortunately you must request a new certificate from your CA.
gellrich 8.1 227 {{/confluence_tip}}
228
gellrich 6.1 229 {{confluence_tip title="How to test my Grid user certificate in ~~/.globus ?"}}
gellrich 27.1 230 Grid users usually have exported their Grid user certificate to ~~/.globus to use it with Grid commands such as 'voms-proxy-init', 'dirac-proxy-init', or 'gb2_proxy_init'. The following commands may help to investigate the situation.
gellrich 1.1 231
gellrich 7.1 232 The directory:
233
234 ~> cd ~~/.globus
235
236 ~> ls -l
237
238 -r~-~-r~-~-r~-~- 1  usercert.pem
239
240 -r~-~-~-~-~-~-~-~- 1  userkey.pem
241
gellrich 1.1 242
gellrich 7.1 243
244 Checking if public (cert) and private (key) match:
245
246
247
248 (% class="code" %)
249 (((
250 ~> openssl x509 -noout -modulus -in usercert.pem | openssl md5
251 ~> openssl rsa -noout -modulus -in userkey.pem | openssl md5
252 )))
253
254
255
256 Checking subject, issuer, and validity dates:
257
258 ~> openssl x509 -subject -issuer -email -dates -noout -in ~~/.globus/usercert.pem
259
260
261
262 Recreating a single file with public and private key to be improted into a broser:
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264 ~> openssl pkcs12 -export -out my_cert.p12 -inkey userkey.pem -in usercert.pem
gellrich 1.1 265 {{/confluence_tip}}
gellrich 5.1 266
gellrich 18.1 267
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