Last modified by sndueste on 2024/03/13 14:17
From version 8.1
edited by sndueste
on 2019/09/19 15:21
Change comment: There is no comment for this version
To version 9.1
edited by sndueste
on 2019/09/24 16:04
Change comment: There is no comment for this version

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20 20  
21 21  \\
22 22  
23 +\\
24 +
25 +== Troubble shooting / Restarting the camera server ==
26 +
27 +If there are problems occurring with the camera ( no image is shown, no update, camera server crashes ...) then it is** mainly 2 reasons:**
28 +
29 +* **There is no trigger connected to the camera → check with trying to run the camera untriggered ...**
30 +* **the server has problems -> restart the server.**
31 +
32 +Even if it seems unrelated ( camera saved only 0 in the DAQ, reprate can not be changed... ) it turned out that restarting the camera server is helpful.
33 +
34 +1. Best to make a screenshot (in expert mode) to the logbook before restarting in case parameter settings are lost ...
35 +1. goto WDserver and press restart. The camera panel will go red and will come back after about 20 seconds ...
36 +
37 +[[image:attach:image2019-9-24_16-1-16.png||height="400"]]
38 +
39 +\\
40 +
41 +If the restart (several times ...) does not help there is an option to make a "deeper restart". This option uses a restart script which includes powercycling of the camera ( for ethernet cameras)and reloading a standard configuration.  One has to be logged in at a linux computer in order to run the script.
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43 +\\
44 +
45 +[[image:attach:image2019-9-24_16-3-48.png||height="400"]]
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47 +\\
48 +
49 +\\
50 +
23 23  == Monitoring system ==
24 24  
25 25  we implemented a monitoring system for the important beamline cameras in FLASH1 and FLASH2.